Los Altos, CA · Remote
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Keep a positive attitude for your remote team members, Adobe team members, and our clients. * Work ...
Los Altos, CA · Remote
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Keep a positive attitude for your remote team members, Adobe team members, and our clients. * Work ...
Participate in remote chat service delivery regarding equipment configuration, operating systems, utility programs, and software applications. * Test and debug programs according to detailed ...
Participate in remote chat service delivery regarding equipment configuration, operating systems, utility programs, and software applications. * Test and debug programs according to detailed ...
$100K - $119K/yr
Proficient in remote chat service delivery and knowledge of the capabilities and limitations of equipment configuration, operating systems, utility programs, software applications. Knowledge of ...
$100K - $119K/yr
Proficient in remote chat service delivery and knowledge of the capabilities and limitations of equipment configuration, operating systems, utility programs, software applications. Knowledge of ...
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ... better is preferable Operating System * Windows 10 Professional (No Macs or Chromebooks)
Orlando, FL · On-site +1
High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat ... better is preferable Operating System * Windows 10 Professional (No Macs or Chromebooks)
... Chat and Change Mental Health, operating remotely from Eugene, Oregon. This full-time position ... Work Environment This role is entirely remote, enabling you to provide essential counseling ...
... Chat and Change Mental Health, operating remotely from Eugene, Oregon. This full-time position ... Work Environment This role is entirely remote, enabling you to provide essential counseling ...
... Chat and Change Mental Health, operating remotely from Eugene, Oregon. This full-time position ... Work Environment This role is entirely remote, enabling you to provide essential counseling ...
... Chat and Change Mental Health, operating remotely from Eugene, Oregon. This full-time position ... Work Environment This role is entirely remote, enabling you to provide essential counseling ...
$17.50 - $20.50/hr
Remote Office Administrative Assistant KYNY Group Location: 873 Dunbarton Rd, Montgomery, AL, 36117 ... or chat. Monitor and manage email inboxes, responding to routine inquiries and flagging urgent ...
$17.50 - $20.50/hr
Remote Office Administrative Assistant KYNY Group Location: 873 Dunbarton Rd, Montgomery, AL, 36117 ... or chat. Monitor and manage email inboxes, responding to routine inquiries and flagging urgent ...
Be Seen First
... Operating Hours - 8:00 AM to 9:00 PM EST Training 5 Weeks Total Training Format What Will You Be ... Answering customer questions through phone and chat * Explaining Medicare benefits, coverage, and ...
Quick apply
Be Seen First
... Operating Hours - 8:00 AM to 9:00 PM EST Training 5 Weeks Total Training Format What Will You Be ... Answering customer questions through phone and chat * Explaining Medicare benefits, coverage, and ...
Shifts for this position are scheduled within our current operating hours of 7 AM-7 PM US Central ... Provide warm, responsive support across email, chat, and phone * Build rapport with customers to ...
Shifts for this position are scheduled within our current operating hours of 7 AM-7 PM US Central ... Provide warm, responsive support across email, chat, and phone * Build rapport with customers to ...
Hillsboro, OR · Remote
$90K - $100K/yr
This full-time, remote position provides flexibility in scheduling while operating from an outpatient office setting. About the Organization Chat and Change Counseling, LLC is grounded in the mission ...
Hillsboro, OR · Remote
$90K - $100K/yr
This full-time, remote position provides flexibility in scheduling while operating from an outpatient office setting. About the Organization Chat and Change Counseling, LLC is grounded in the mission ...
Hillsboro, OR · Remote
$90K - $100K/yr
This full-time, remote position provides flexibility in scheduling while operating from an outpatient office setting. About the Organization Chat and Change Counseling, LLC is grounded in the mission ...
Hillsboro, OR · Remote
$90K - $100K/yr
This full-time, remote position provides flexibility in scheduling while operating from an outpatient office setting. About the Organization Chat and Change Counseling, LLC is grounded in the mission ...
In this remote role, you will respond to consumer inquiries by phone, text, chat, and written ... Handle quality complaints, adverse events, and claims according to Standard Operating Procedures.
In this remote role, you will respond to consumer inquiries by phone, text, chat, and written ... Handle quality complaints, adverse events, and claims according to Standard Operating Procedures.
Knoxville, TN · Remote
$18 - $22/hr
During chat-focused shifts, manage two concurrent chat interactions in alignment with the two-chat ... Clinical Operating Procedures, and Lifeline metrics. Professional Development and Team ...
Knoxville, TN · Remote
$18 - $22/hr
During chat-focused shifts, manage two concurrent chat interactions in alignment with the two-chat ... Clinical Operating Procedures, and Lifeline metrics. Professional Development and Team ...
Knoxville, TN · On-site +1
$18 - $22/hr
During chat-focused shifts, manage two concurrent chat interactions in alignment with the two-chat ... Clinical Operating Procedures, and Lifeline metrics. Professional Development and Team ...
Knoxville, TN · On-site +1
$18 - $22/hr
During chat-focused shifts, manage two concurrent chat interactions in alignment with the two-chat ... Clinical Operating Procedures, and Lifeline metrics. Professional Development and Team ...
VA · On-site +1
$16 - $21.75/hr
... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...
VA · On-site +1
$16 - $21.75/hr
... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...
VA · On-site +1
$16 - $21.75/hr
... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...
VA · On-site +1
$16 - $21.75/hr
... chat and web browsers to perform their duties. The processes that the Customer Service ... standard operating procedures such as filling out timesheets, adhering to privacy rules and ...
Cleveland, OH · Remote
$10 - $13/hr
Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to consumers regarding questions or concerns around the product or service utilizing point and click ...
Quick apply
Cleveland, OH · Remote
$10 - $13/hr
Quickly and accurately (in less than 60 seconds) respond to inbound messages via our chat room to consumers regarding questions or concerns around the product or service utilizing point and click ...
We are the luxury tier of vacation rentals in the US: currently operating in 3 cities with a ... Be the first point of contact for all our guests via phone, email and chat * Lead the guest ...
We are the luxury tier of vacation rentals in the US: currently operating in 3 cities with a ... Be the first point of contact for all our guests via phone, email and chat * Lead the guest ...
VA · On-site +1
$15.50 - $19.50/hr
CDC-INFO provides Customer Service via phone, email, and chat to help find the most up-to-date ... operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12 ...
VA · On-site +1
$15.50 - $19.50/hr
CDC-INFO provides Customer Service via phone, email, and chat to help find the most up-to-date ... operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12 ...
LICENSED HEALTH INSURANCE SALES AGENT (Remote) Employment Type: Seasonal Contract Rate : 21.50/hr ... Handle inbound calls and chat communications from Medicare members and prospective customers ...
Quick apply
LICENSED HEALTH INSURANCE SALES AGENT (Remote) Employment Type: Seasonal Contract Rate : 21.50/hr ... Handle inbound calls and chat communications from Medicare members and prospective customers ...
$12.26 - $13.85
3% of jobs
$13.85 - $15.45
4% of jobs
$16.91 is the 25th percentile. Wages below this are outliers.
$15.45 - $17.05
19% of jobs
$17.05 - $18.64
22% of jobs
The median wage is $18.74 / hr.
$18.64 - $20.24
17% of jobs
$21.74 is the 75th percentile. Wages above this are outliers.
$20.24 - $21.83
10% of jobs
$21.83 - $23.43
10% of jobs
$23.43 - $25.02
7% of jobs
$25.02 - $26.62
4% of jobs
$26.62 - $28.21
2% of jobs
$28.21 - $29.81
1% of jobs
$12
$20
$29
A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.
A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.
Cities with the most Remote Chat Operator job openings:
The most popular types of Chat Operator jobs are:
States with the most job openings for Remote Chat Operator jobs include:
For Remote Chat Operator jobs, the most frequently searched job titles are:
Los Altos, CA • Remote
$22 - $24/hr
Full-time
Posted 20 days ago
Assist clients with medical advice and questions via chat or phone on the online platform.
Manage high volume chat system, accurately answer chats, and assist with phone calls as needed.
Schedule appointments for doctors and technicians, and follow up on appointment changes or no-shows.
5.8
Based on 281 frontline employees who took The Breakroom Quiz
Description - Applicant MUST live in California
Make a difference in hundreds of lives a week! We are looking for a dedicated, full-time, self-driven individual who can help our teams and our clients with medical advice and questions on our online chat platform. This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical skills and knowledge to help patients online. This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities.
Chat Operator Responsibilities
As a member of our Chat Team your responsibilities will include:
Offer genuine client service while assisting our clients via chat or phone.
Keep a positive attitude for your remote team members, Adobe team members, and our clients.
Work as a team to give our clients the best customer service possible.
Have excellent communication skills (written and oral).
Manage high volume chat system. Accurately and efficiently answer chats and assist with phone calls as needed.
Schedule appointments for 20+ doctors which work in multiple locations that see different types of animals. Also schedule Technician appointments for vaccines, nail trims, blood draws, anal glands, etc.
Have a great phone and chat voice (interactive, positive, calming).
Work well within the CSR team and with the other departments in our hospital.
Be detail oriented: Collect correct client/patient information, relay correct information to doctors/ technicians/ other departments, type notes in patient records, give accurate information to our clients.
Review and transcribe doctor voice mail messages at various times throughout the day.
Correct appointments as needed and follow up with team members and manager about incorrect appointments.
Contact clients for doctors or techs as needed.
Contact no show appointments for rescheduling.
Additional projects will be added as training and aptitude allow.
Expectations Unique to Remote Position
This is a full-time position of 40 hours/week -MUST BE AVAILABLE SATURDAYS
Remain logged in and reachable by Adobe staff email and Microsoft Teams throughout shift.
Clearly communicate with direct manager using Microsoft Teams, Email, Phone, or Vocera.
For the first month: weekly online meetings with direct manager. Then bi-weekly online meetings with direct manager.
Bi-Monthly staff meeting (ability to attend virtually) with direct manager and Client Services team.
Keep detailed daily log of all equipment complications. Email to IT Manager and Direct Manager at the end of shift.
Follow all Adobe Animal Hospital policies including attendance and tardy policies.
Ability to trouble shoot basic computer, internet, chat, and phone issues as they arise.
Qualifications
Workspace and environment requirements
Dedicated work desk that will accommodate a desktop computer and full-size phone.
Adequate internet connection. IT will assist with this and let you know the specifications.
Distraction free work environment just like you were working in the hospital. A remote position is not a substitute for child or elder care.
Skills
Experienced with multi-tasking
Professional written and oral communication skills
Strong work ethic
Ability to stay on task without direct supervision
Creative problem solver
Independent
Self motivated
Client focused
Able to effectively prioritize
Requirements for Applying
Minimum of two years previous veterinary medical experience as an Assistant, Technician, or RVT
Computer experience
Experience with a multi-line phone system
Must be at least 18 years old, high school diploma, fluent in English (written and oral).
Must be comfortable sitting and/or standing for long periods of time and be able to operate a computer and phone.
Must be available to work one weekend day per week, and 2+ holidays per year
Pay Range
Get the full story on Breakroom
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National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.
Veterinary services
10,000+ Employees
Agoura Hills, CA, US
1996
