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Remote Chat Operator Jobs in Iowa (NOW HIRING)

TEKsystems

ISP Technician

Cedar Rapids, IA · Remote

$15 - $15.50/hr

We are a dynamic, growing cooperative with more than 800 employees operating out of eight office ... Will consider fully remote candidates as well. Expectation is that training will be 100% remote.

TEKsystems

ISP Technician

Davenport, IA · Remote

$15 - $15.50/hr

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC,-- Cedar Rapids, IA --or ... Phone, Email & Web Chat Support * Networking & Telecommunications * Troubleshooting * Ticketing ...

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Remote Chat Operator information

See Iowa salary details

$11

$19

$27

How much do remote chat operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote chat operator in Iowa is $19.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.44 per hour, depending on experience, location, and employer.

What is a Remote Chat Operator job?

A Remote Chat Operator is responsible for handling text-based customer interactions for a company, typically via live chat or messaging platforms. Duties may include answering questions, providing support, and assisting with sales or troubleshooting. This role is fully remote, allowing operators to work from home or any location with a stable internet connection. Strong typing skills, good communication, and problem-solving abilities are essential for success in this job.

What are the key skills and qualifications needed to thrive in the Remote Chat Operator position, and why are they important?

To excel as a Remote Chat Operator, strong written communication skills, computer literacy, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software and live chat platforms is often expected, though specific certifications are rarely mandatory. Outstanding soft skills include problem-solving, time management, multitasking, and patience when dealing with customer inquiries. These abilities ensure clear, efficient support and a positive customer experience in a fast-paced, remote environment.

What does a typical day look like for a Remote Chat Operator?

A typical day for a Remote Chat Operator involves responding to customer inquiries through live chat systems, providing accurate and prompt information, and resolving common issues or escalating complex problems to the appropriate teams. You’ll often manage multiple conversations simultaneously, update records in a CRM system, and follow established scripts or guidelines to maintain consistency in service. Collaboration with remote supervisors or other team members may be needed to solve unique customer situations or stay updated with new procedures. The work is usually structured in shifts and allows for independent tasks within a supportive virtual team environment.
More about Remote Chat Operator jobs
What are popular job titles related to Remote Chat Operator jobs in Iowa? For Remote Chat Operator jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Chat Operator jobs in Iowa look for? The top searched job categories for Remote Chat Operator jobs in Iowa are:
What cities in Iowa are hiring for Remote Chat Operator jobs? Cities in Iowa with the most Remote Chat Operator job openings:
Remote Chat Operator jobs near you
Infographic showing various Remote Chat Operator job openings in Iowa as of May 2026, with employment types broken down into 2% Internship, 77% Full Time, 15% Part Time, 2% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,737 per year, or $19.1 per hour.
Redbox RX Registered Pharmacist (Remote)

Redbox RX Registered Pharmacist (Remote)

Hy-Vee, Inc.

Des Moines, IA • On-site, Remote

$72.80 - $91/hr

Part-time

Posted 10 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,604 frontline employees who took The Breakroom Quiz

41st of 113 rated grocery stores

Job description

Additional Considerations (if any):
Professional License/Certification Required
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: RedBox Pharmacist
Department: RedBox Rx
Location: Fully Remote
FLSA: Non-Exempt
Revision Date: 1/24
General Function
Pre-verification of prescriptions and counseling for RedBox Rx patients in accordance with all state and federal statutes and regulations. Assists with processing prescription orders from RedBox Rx providers and provides information on visit and treatment related inquiries.
Reporting Relations
Accountable and Reports to: President, RedBox Rx; Pharmacy Manager, RedBox Rx
Positions that Report to you: None
Primary Duties and Responsibilities
  • Assists RedBox Rx patients via phone, chat and email.
  • Create and maintain patient profiles.
  • Perform drug utilization review and pre-verification of prescriptions.
  • Provides counseling to RedBox Rx patients in accordance with all state and federal statutes and regulations.

Secondary Duties and Responsibilities
  • Works with co-workers as a team to ensure strict adherence to standard operating procedures and facility policies.
  • Performs other related job duties and special projects as required.
  • Handles inquiries that require a pharmacist's expertise and judgment.
  • Assists in training other employees.
  • Assists in adherence to quality assurance standards.
  • Adheres to all statutes and regulations pertaining to a pharmacist.
  • Reports to work when scheduled and works expected number of hours.
  • Reports any medication errors to appropriate personnel.

Education and Experience
  • College degree and active licensure as a registered pharmacist in Iowa with the ability to be licensed in additional states.
  • Six months to a year of similar work experience.
  • Current and active licensure as a Registered Pharmacist in California
  • California Pharmacist-in-Charge (PIC) preferred

Physical Requirements
  • Visual requirements include: ability to see detail at near and far range with or without correction.
  • Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
  • Must be able to perform the following physical activities: Stooping, kneeling, crouching, standing, reaching, lifting, grasping, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics
  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
  • Strong leadership skills; ability to assist other members of the department.
  • Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
  • Excellent verbal and written communication skills
  • Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations
  • Ability to work in a fast paced environment, assisting in the preparation of accurate prescriptions.
  • Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview counsel or advise people; evaluate technical data.

Working Conditions
This position operates in a fast-paced remote environment and requires the ability to effectively manage multiple tasks on a daily basis.
Equipment Used to Perform Job
Operating software, Excel, Word, and Outlook.
Confidentiality
Maintains the confidentiality of the customer's private medical information according to the HIPAA act
The anticipated hourly starting wage for this position is $72.80 to $91.00 depending on experience.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

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About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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