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Chat Operator Jobs (NOW HIRING)

Foundever

$17/hr

Financial Services Onsite Chat Specialist Join our dynamic team at Foundever in Sumter, SC where ... Must have flexible availability during operating hours * Written Communication Skills: Strong ...

New

Offe Market

Livestream Operator

Clarksville, TN · On-site

$15 - $20/hr

Our live streams are equal parts shopping event, style session, and group chat. We're looking for a ... As our TikTok Live Operator, you'll manage the production side of Offe Market's live shopping ...

Gruns

Livestream Operator

Los Angeles, CA

$35/hr

... Operator is the person who makes every stream run without a hitch. This is a technical and ... Moderate the live chat - keeping it on-brand, engaging, and free of distractions * Support talent ...

Cargill

Seasonal Harvest Operator

Newark, CA · On-site

$27.36/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Assisting the Wash Plant Operator in maintaining efficient salt processing operations * Washing ...

Cargill

Receiving Operator

Hazleton, PA

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location:

Cargill

Machine Operator

Albert Lea, MN · On-site

$21.65/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... operators and grocery stores to manufacturers and exporters. Job Location: Albert Lea, MN Job Type ...

Cargill

Process Operator

Iowa Falls, IA

$19.75 - $25/hr

Rotating shift New, easy-to-apply options are available for this role: chat with our recruiting ... Executing processes and operating all equipment of a designated area; departments may include ...

Cargill

Machine Operator

Albert Lea, MN

$21.65/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... operators and grocery stores to manufacturers and exporters. Job Location: Albert Lea, MN Job Type ...

Cargill

Utility Operator

Sioux City, IA

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating equipment associated with the loadout and unloading process for grain including trucks ...

Cargill

Utility Operator

Houston, TX

Rotating Compensation: $ 21.00/Hr New, easy-to-apply options are available for this role: chat with ... Operating equipment associated with the loadout and unloading process for grain including trucks ...

Cargill

Utility Operator

Winchester, KY

$18/hr

... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Monitoring and operating equipment associated with the loadout and unloading process for bulk ...

Cargill

Shipping Operator

Hazleton, PA

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

Cargill

Shipping Operator

Hazleton, PA · On-site

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

Grüns

Livestream Operator

Los Angeles, CA · On-site

$35/hr

... Operator is the person who makes every stream run without a hitch. This is a technical and ... Moderate the live chat - keeping it on-brand, engaging, and free of distractions * Support talent ...

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All JobsChat Operator Jobs

Chat Operator information

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How much do chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.
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What are the most commonly searched types of Chat Operator jobs?

The most popular types of Chat Operator jobs are:

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Chat Operator jobs near you
Infographic showing various Chat Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Chat Systems Administrator I

Trace Systems

Shaw Air Force Base, SC • On-site

Full-time

Re-posted 21 hours ago

Job description

Job Overview
Job Title: Chat Systems Administrator I
Location: Shaw AFB, SC
This position is pending contract award.
Job Responsibilities
Trace Systems is actively recruiting for a Chat Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract at Shaw AFB, SC
The job responsibilities include, but are not limited to:
  • Support the day-to-day management, operation, maintenance and administration of communications and IT systems and services in production, development, exercise and training environments. Preventive, remedial, and corrective maintenance shall be performed to ensure equipment and/or systems are in full operating condition as described by the equipment manufacturer without degradation of service.
  • Install, patch, upgrade, tune, optimize and repair hardware and software (including operating systems, applications and databases) to maintain optimal performance;
  • O&M of equipment and/or systems up to and including their demarcation points, and shall coordinate with, and assist external entities (other governmental agencies or contractors) in troubleshooting beyond their demarcation point during outages and troubleshooting, as required;
  • Establish a trend analysis program to ensure equipment, systems and services meet minimum operational availability, reliability and survivability requirements, (including backup and recovery of end-to-end systems.
  • Identify hardware, software and/or service shortfalls and provide optimization recommendations to the government technical representative.
  • Schedule, coordinate, perform and record Preventive Maintenance Inspections (PMIs) on the communication and IT systems and associated hardware IAW the original equipment manufacturer's manuals (and/or government technical orders, as applicable) and USAFCENT Special Instructions- Communications (SPIN-C);
  • Perform unscheduled maintenance when equipment repairs and/or service restoration is required;
  • Monitor equipment and systems for indications of warnings, faults, alarm conditions and outages; and provide component and system fault isolation, diagnostics, troubleshooting and restoration services;
  • Troubleshoot until the source of the condition, degradation or outage is identified, and implement corrective actions and repairs to restore affected equipment, systems or services to full operational capability;
  • Design, write, modify and implement software programs/applications;
  • Develop "glue-ware" to support operational client applications and security patches;
  • Provide Tier 2 technical support;
  • Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services;
  • Manage and administer user accounts, profiles and access;
  • Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment;
  • Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance;
  • Provide technical assistance for assigned projects;
  • Provide desktop, server and software application integration support;
  • Operate and maintain monitoring and analysis tools; and detect, analyze and resolve platform, infrastructure and system problems;
  • Other Duties as Required.

Minimum Qualifications
  • Active, in-scope US Government issued Secret clearance with eligibility.
  • Due to the nature of the work and contract requirements, US Citizenship is required.

GENERAL EXPERIENCE:
  • 2+ years performing administrative maintenance on server operating systems.
  • Understanding of chat programs in a DOD environment.
  • DoDM 8140 IAT Level 2 (Security+) or higher ; and Microsoft Certified Solution Associate (MCSA) or equivalent certification.

Education
  • High School Diploma or GED.

Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text 'tracejobs' to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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