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Chat Operator Jobs in New York (NOW HIRING)

Decca Consulting

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Equipment Operator

Sayreville, NJ · On-site

$20/hr

We are seeking experienced Warehouse Equipment Operators to join our team. This role is primarily ... No chat or comments will be accepted in place of a resume * Steel toe boots are required * Work ...

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Senior Applied AI Engineer

Manhattan, NY · On-site

$180 - $240/hr

Experience with agentic or multi‑turn conversational systems - voice or chat - operating in production with real users. * Experience building or hardening evaluation frameworks (offline + online ...

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Senior Applied AI Engineer

New York, NY · On-site

$200K - $240K/yr

Experience with agentic or multi-turn conversational systems - voice or chat - operating in production with real users. * Experience building or hardening evaluation frameworks (offline + online ...

XBP ASIA

OFFICE SERVICE PRINT OPERATOR

Manhattan, NY · On-site

$22 - $24/hr

... online chat. * Provide expert technical assistance and troubleshooting guidance to clients ... Operated high-volume printers, copiers, and scanners to process customer orders accurately and ...

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All JobsChat Operator JobsChat Operator Jobs in New York

Chat Operator information

See New York salary details

$13

$22

$32

How much do chat operator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for chat operator in New York is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.00 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are popular job titles related to Chat Operator jobs in New York?

For Chat Operator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in New York look for?

The top searched job categories for Chat Operator jobs in New York are:

What cities in New York are hiring for Chat Operator jobs?

Cities in New York with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,285 per year, or $22.3 per hour.

Equipment Operator

Decca Consulting

Sayreville, NJ • On-site

$20/hr

Contractor

Posted 8 days ago

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Job description

Position Overview:
We are seeking experienced Warehouse Equipment Operators to join our team. This role is primarily focused on operating Raymond Reach Trucks, counterbalance forklifts, double blade pallet jacks, and cherry pickers in a fast-paced warehouse environment. All candidates must have a minimum of one year’s experience with Raymond Reach Trucks and I-Warehouse machines, as well as general warehouse experience.


• Standard Shift:2nd Shift - 3:30 pm - Finish Monday - Friday
• Potential for Extended Shifts: Shifts may be up to 12 hours based on business needs
• Schedule Flexibility: All schedules are subject to change with business demands
• First Week of Each Month: Mandatory six-day work week
• Overtime: May be required as needed

2+ years of experience operating Raymond reach trucks

1+ year of experience using RF scanners

Experience with put-away, replenishment, and picking operations

Pallet jack experience is a plus


Interview Process:
1. Assessment of basic computer literacy skills
2. Closed-door interview session
3. Plant walk-through and discussion with interviewers
4. Hands-on test (candidate will be asked if they feel comfortable before proceeding)


Essential Requirements:
• Minimum 1 year of Raymond Reach Truck operating experience
• Experience with I-Warehouse machines
• Ability to operate a counterbalance forklift
• Experience with double blade pallet jacks
• Proficient in using reach trucks and cherry pickers
• General warehouse experience required
• Must have a reliable form of transportation
• Ability to wear and use a headset for computer-generated picking instructions (instructions are provided in English only)
• Must provide a resume with all employment history and account for any gaps in employment
• No chat or comments will be accepted in place of a resume
• Steel toe boots are required
• Work environment is not temperature controlled


Additional Information:
• All schedules are subject to change based on business needs
• Candidates should be prepared for a physically demanding role in a non-temperature controlled environment