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Pbx Operator Jobs in New York (NOW HIRING)

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Prime Healthcare

PBX Operator

Denville, NJ

$17.88/hr

PBX Operator - PER DIEM - NIGHTS The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

St. Clare's - Denville

PBX Operator

Denville, NJ · On-site

$17.88/hr

Responsibilities PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the ...

Resorts World New York

Guest Service Agent

Jamaica, NY

$31.48/hr

Flexibility to carry out job responsibilities of other positions within the front office, such as PBX operator, bell person, and door person, upon request by the manager. * Take, record and relay ...

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Pbx Operator information

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$11

$21

$30

How much do pbx operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for pbx operator in New York is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.94 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX Operators, or Private Branch Exchange Operators, are responsible for managing incoming and outgoing telephone calls within an organization. They operate a switchboard or computerized phone system to route calls to the appropriate departments or individuals. In addition to handling calls, PBX Operators may take messages, provide information to callers, and perform basic administrative tasks. Their role is essential in ensuring smooth communication within a company, especially in environments with high call volumes.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need excellent telephone etiquette, multitasking skills, and a high school diploma or equivalent. Familiarity with PBX phone systems, call management software, and office communication tools is typically required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure help PBX Operators stand out. These skills ensure efficient communication flow, positive customer experiences, and smooth coordination within organizations.

What are some common challenges PBX operators face in managing high call volumes, and how can they effectively handle these situations?

PBX Operators often encounter periods of high call volume, especially during peak business hours or special events. Managing multiple incoming lines while maintaining professionalism and accuracy can be challenging. Effective operators rely on strong multitasking skills, prioritize urgent calls, and use standardized scripts to ensure consistency. Familiarity with the PBX system's features, such as call holding and transferring, also helps streamline workflow. Regular training and staying calm under pressure are key to successfully handling these busy periods.

What is the difference between Pbx Operator vs Receptionist?

AspectPbx OperatorReceptionist
CredentialsHigh school diploma; training in phone systemsHigh school diploma; customer service skills
Work EnvironmentCall centers, corporate offices, hotelsFront desk, corporate offices, medical facilities
Employer & Industry UsageTelecommunications, hospitality, corporateHealthcare, corporate, hospitality
Primary RoleManage phone systems, direct callsGreet visitors, handle inquiries

While both roles involve communication and customer interaction, a Pbx Operator primarily manages phone systems and directs calls within organizations, whereas a Receptionist handles visitor greetings and general front desk duties. The roles often overlap in customer service but differ in specific responsibilities and work environments.

How do you become a Pbx operator?

To become a PBX operator, individuals typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are often required; some employers may prefer candidates with previous experience in call centers or administrative roles.

Is being a Pbx operator a stressful job?

Being a PBX operator can be moderately stressful due to the need to handle multiple calls efficiently and maintain clear communication. The job often requires attention to detail, good customer service skills, and the ability to work in a fast-paced environment, but it generally involves routine tasks with predictable schedules. Stress levels vary depending on the work environment and call volume.
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Cities in New York with the most Pbx Operator job openings:

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Pbx Operator jobs near you
Infographic showing various Pbx Operator job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,504 per year, or $21.9 per hour.

PBX Operator

Denville, NJ

Prime Healthcare
Hospitals • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

644th of 893 rated healthcare providers

Free food

People enjoy working here

Recommended by students

Learn more about Prime Healthcareexternal

$17.88/hr

Per diem

Re-posted 14 days ago

Job description

At Saint Clare's Health, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Saint Clare's Health is actively seeking new members to join its award-winning team!

Saint Clare's Health includes CMS 5-Star Rated hospitals and is an award-winning provider of safe, high quality, compassionate care, serving the communities of Morris, Warren and Sussex counties. Its network of hospitals and healthcare facilities include Denville Hospital, Dover Hospital, Behavioral Health Centers in Boonton, Denville, and Parsippany, and an Imaging Center in Parsippany, among other satellite locations. The hospitals have received multiple quality awards including Leapfrog “A” ratings for patient safety; Healthgrades recognition for orthopedic surgery, treatment of stroke, heart care, various surgical procedures, and more. For information, visit www.saintclares.com.


PBX Operator - PER DIEM - NIGHTS - 11 PM - 7:30 AM

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.


Education and Work Experience

  1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
  2. Previous PBX experience preferred.
  3. Previous experience in office or receptionist
  4. Effective written, verbal communication, and interpersonal skills.
  5. Ability to multi-task, prioritize needs to meet required timelines.
  6. Analytical and problem-solving skills.
  7. Customer Services experience preferred. 

#LI-SK1


Saint Clare's Health offers competitive compensation and a reasonable compensation estimate for this role is $17.88/Hr. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.


Per Diem
Nights

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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