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Weekend Chat Support Jobs in New York (NOW HIRING)

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

... Weekend shifts required from December- April (Tax Peak) . Flexibility required during Tax Season peaks This group will provide 7 days of support each week (5am-9pm PT) Phone, chat and Slack EOE AA M ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Chefman

Customer Support Representative

Mahwah, NJ

$18 - $22/hr

The role will provide customer support through email, chat, and social media. A quiet home workspace and reliable internet connection are required while working remotely. Responsibilities * Provide ...

Chefman

Customer Support Representative

Mahwah, NJ

$16 - $21.75/hr

The role will provide customer support through email, chat, and social media. A quiet home workspace and reliable internet connection are required while working remotely. Responsibilities * Provide ...

Barnes & Noble

Customer Support Specialist

Monroe, NJ · On-site

$18.75 - $25/hr

As a Customer Support Specialist, you will thrive in a call center environment, providing ... Your primary responsibilities will involve addressing customer inquiries via email, phone, or chat ...

1stdibs.com

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

Provide excellent customer and technical support in a fast-paced environment via phone, email, and chat * Resolve customer issues using critical thinking and customer support skills * Multitask and ...

Payarc LLC

Client Support Specialist

Greenwich, CT

$20.25 - $27.25/hr

Provide professional and knowledgeable customer service to clients through phone, email and chat ... support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

... live chat, and support ticketing platforms. - Work cross-functionally with Engineering, Operations, and Project Management teams to ensure client needs are met and exceeded. - Track client ...

Justworks

Customer Support Specialist, Benefits

New York, NY · On-site

$19.75 - $26.50/hr

Our Benefits Support team at Justworks is dedicated to helping our customers run their business ... Leverage chat functionality to help our customers optimize Justworks to administer group health and ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in New York

Weekend Chat Support information

See New York salary details

$15

$28

$48

How much do weekend chat support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for weekend chat support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in New York? The most popular types of Chat Support jobs in New York are:
What are popular job titles related to Weekend Chat Support jobs in New York? For Weekend Chat Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in New York look for? The top searched job categories for Weekend Chat Support jobs in New York are:
What cities in New York are hiring for Weekend Chat Support jobs? Cities in New York with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in New York as of July 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

eLearning Support Specialist - Remote

ACHIEVE TEST PREP

Newark, NJ • On-site, Remote

Full-time

Re-posted 27 days ago

Job description


About Achieve Test Prep
Most working adults find it challenging to overcome the many obstacles associated with obtaining their college degree. We serve as advisors, teachers, tutors, and mentors, helping our customers, primarily healthcare workers, be more successful at college and on the job. We utilize non-traditional methods, like testing out of college credits via the credit-by-exam process, similar to Advanced Placement (AP) tests, and provide wrap-around services that build confidence, motivation and discipline.
Why work for us?
Founded in 2008 in the U.S., Achieve is a 100% remote company that hires the best candidates from around the world. Become an integral part of a work culture that is diverse, flexible, collaborative, and compelling. We are a growing company that provides financial security with opportunities for professional growth as well as the ability to:
  • Work entirely from the comfort of home
  • Set your own work schedule
  • Earn a competitive compensation commensurate with your location
  • Know that your ideas and opinions are important and will be heard
  • Help change lives through education

At Achieve, you are guaranteed to make a difference every day-both in the work you complete and in the lives of our customers.
Achieve is an equal opportunity employer that is committed to diversity in its workforce. We post our open positions on multiple job boards, in an effort to attract candidates who represent different backgrounds, experiences, identities, and perspectives.
We believe this well rounded approach positions Achieve to make employment-related decisions based exclusively on job-related qualifications, without disregarding applicants because of their race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, pregnancy, genetic information, mental health or any other status protected by law.
NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Description
Achieve Test Prep is seeking an eLearning Support Specialist with a successful track record as a reliable, committed, and flexible worker. The role encompasses diverse responsibilities, including managing cases, providing chat support, overseeing lessons, supporting the team, handling cases, and generating reports. The position directly reports to the eLearning Operations Supervisor.
Responsibilities
  • Verify and update start dates for classes.
  • Schedule tutoring sessions according to instructor schedules.
  • Monitor lessons to evaluate appropriate start and end times.
  • Assist in queries related to the Learning Management System (Moodle)
  • Respond to and handle complaints and concerns related to eLearning.
  • Provide effective chat support with strong communication abilities.
  • Execute schedule coordination tasks as assigned.
  • Offer dedicated support to both instructors and customers, ensuring a positive experience.
  • Collaborate closely with the Customer Service team to manage inquiries related to exams and courses.

Desired Skills and Experience
  • High school diploma and scheduling expertise are preferred.
  • Tech-savvy and highly capable of navigating and improving an eLearning environment
  • Ability to manage multiple projects and deadlines
  • Knowledge of salesforce platform and development trends and processes
  • Strong critical thinking and decision-making skills
  • Thrives in an independent, fast-paced work environment
  • Proficient with Microsoft Office and Google Workspace productivity software
  • Fluent oral and written communication skills in English.
  • Flexible schedule - the ability to overlap at least 4 hours during a 5 am-5 pm EST workday.

NOTICE: It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.
Job Details
Type: Full-Time
Schedule: Must have availability between the hours of5:00 PM - 1:00 AM EST business day.
Location: 100% Remote
Country: Open to all countries outside of the U.S

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