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Weekend Chat Support Jobs in New York (NOW HIRING)

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial ...

New

TEKsystems

Service Desk Analyst

Manhattan, NY

$29/hr

... Weekend shifts required from December- April (Tax Peak) . Flexibility required during Tax Season peaks This group will provide 7 days of support each week (5am-9pm PT) Phone, chat and Slack EOE AA M ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Team 653 INT

Customer Support Specialist

Manhattan, NY

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account ... The successful candidate will communicate with customers through phone, email, and online chat ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in New York

Weekend Chat Support information

See New York salary details

$15

$28

$48

How much do weekend chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend chat support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in New York?

The most popular types of Chat Support jobs in New York are:

What are popular job titles related to Weekend Chat Support jobs in New York?

For Weekend Chat Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in New York look for?

The top searched job categories for Weekend Chat Support jobs in New York are:

What cities in New York are hiring for Weekend Chat Support jobs?

Cities in New York with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in New York as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

Chat Support Representative

AUTO HAUS of Yorktown and Williamsburg

New York, NY • Remote

$54K - $64K/yr

Full-time

Posted 3 days ago

New

Job description

AUTO HAUS of Yorktown and Williamsburg is seeking a professional and customer-focused Chat Support Representative to provide timely assistance to customers through online chat and digital communication channels. The ideal candidate will be comfortable handling multiple conversations, answering customer questions, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through live chat and online messaging platforms.
  • Assist customers with questions regarding products, services, appointments, and general company information.
  • Identify customer needs and provide accurate solutions or escalate issues when appropriate.
  • Maintain clear, professional, and courteous communication at all times.
  • Document customer interactions and update relevant records as needed.
  • Follow established customer service procedures, policies, and communication standards.
  • Handle multiple chat conversations efficiently while maintaining attention to detail.Collaborate with other departments to resolve customer concerns.
  • Protect customer information and maintain confidentiality.Perform other related duties as assigned.

Qualifications:

  • High school diploma or equivalent preferred.
  • Previous customer service, chat support, administrative, or related experience is preferred but not required.
  • Strong written and verbal communication skills.Excellent typing, organizational, and time-management abilities.
  • Comfortable using computers, email, chat platforms, and basic office software.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and problem-solving skills.Professional, dependable, and customer-focused attitude.
  • Work Environment This is a remote position within the United States.
  • Employees are expected to maintain a reliable internet connection, a professional work environment, and the ability to communicate effectively with customers and team members during scheduled working hours.
    Equal Employment Opportunity AUTO HAUS of Yorktown and Williamsburg is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We value diversity and inclusion and encourage qualified individuals from all backgrounds to apply.