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Weekend Chat Support Jobs in New York (NOW HIRING)

Customer Support at Kearny, New Jersey

Kearny, NJ ยท On-site

$17.75 - $22.75/hr

Provide responsive, professional assistance to customers through live chat, email, and phone ... Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). * Basic ...

New

Customer Support at Newark, New Jersey

Newark, NJ ยท On-site

$17.75 - $22.75/hr

Provide responsive, professional assistance to customers through live chat, email, and phone ... Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). * Basic ...

New

Client Support Specialist

Ramsey, NJ ยท On-site

$18 - $24.25/hr

Triage and resolve client support tickets logged in HubSpot or escalated from live chat, responding on the CSM's behalf when directed. * Investigate issues thoroughly -- logs, screenshots ...

Customer Support Specialist

Monroe Township, NJ ยท On-site

$17.75 - $23.75/hr

Your primary responsibilities will involve addressing customer inquiries via email, phone, or chat ... Support additional duties as necessary in high volume or promotional periods. Adhere to work ...

Client Support Specialist

Old Greenwich, CT ยท On-site

$19 - $25.75/hr

Provide professional and knowledgeable customer service to clients through phone, email and chat ... support client needs. * Demonstrate initiative, strong problem-solving skills, and the ability to ...

Showing results 21-40

Weekend Chat Support information

See New York salary details

$15

$28

$48

How much do weekend chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend chat support in New York is $28.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.01 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in New York?

The most popular types of Chat Support jobs in New York are:

What are popular job titles related to Weekend Chat Support jobs in New York?

For Weekend Chat Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in New York look for?

The top searched job categories for Weekend Chat Support jobs in New York are:

What cities in New York are hiring for Weekend Chat Support jobs?

Cities in New York with the most Weekend Chat Support job openings:

Infographic showing various Weekend Chat Support job openings in New York as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $59,274 per year, or $28.5 per hour.

Customer Support at Harrison, New Jersey

BettingJobs

Harrison, NJ โ€ข On-site

$17.75 - $22.75/hr

Other

Posted 2 days ago

New


Job description

BettingJobs

are working with a well-established iGaming operator from Europe who are readying their launch in the regulated US market. The operations will be based out of New Jersey, and they are currently looking to hire a customer support team to launch in early 2026.

Key Responsibilities:

  • Provide responsive, professional assistance to customers through live chat, email, and phone.
  • Support players with account-related questions including registration, verification (KYC), deposits, withdrawals, and gameplay issues.
  • Guide customers through processes in a compliant manner following NJDGE regulations and responsible gaming policies.
  • Identify, document, and escalate technical or operational issues to relevant internal teams.
  • Maintain familiarity with our platform, games, promotions, and internal procedures to deliver accurate information.
  • Monitor player activity to identify potential fraud or responsible gaming concerns and escalate accordingly.
  • Work closely with the Compliance, Payments, and Fraud teams to resolve customer requests.
  • Maintain high-quality service levels and meet performance KPIs.
  • Contribute to a positive and supportive team environment, especially during the early launch phase.

Requirements:

  • Previous experience in Customer Support, ideally within iGaming, online entertainment, fintech, or a regulated industry.
  • Strong communication skills and a customer-centric mindset.
  • Ability to work shifts, including evenings, weekends, and holidays (24/7 operation).
  • Basic understanding of online platforms, payment methods, and troubleshooting.
  • Attention to detail with the ability to follow structured procedures.
  • Ability to work on-site in the New Jersey office.

Nice to have:

  • Experience in a regulated iGaming market (US or international).
  • Familiarity with KYC, AML, and responsible gaming principles.
  • Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.).