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Chat Operator Jobs in Columbus, OH (NOW HIRING)

Cargill

Elevator Operator

Circleville, OH

$18/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

Cargill

Elevator Operator

Circleville, OH

$18/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

Cargill

Elevator Operator

Circleville, OH

$18/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

Cargill

Elevator Operator

Circleville, OH · On-site

$18/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Basic maintenance and operator care of equipment to ensure ongoing facility operations * Providing ...

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All JobsChat Operator JobsChat Operator Jobs in Columbus, OH

Chat Operator information

See Columbus, OH salary details

$11

$19

$28

How much do chat operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for chat operator in Columbus, OH is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are chat operators?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

How do Chat Operators typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Chat Operator, and why are they important?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.
What are the most commonly searched types of Chat Operator jobs in Columbus, OH? The most popular types of Chat Operator jobs in Columbus, OH are:
What are popular job titles related to Chat Operator jobs in Columbus, OH? For Chat Operator jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Chat Operator jobs in Columbus, OH look for? The top searched job categories for Chat Operator jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Chat Operator jobs? Cities near Columbus, OH with the most Chat Operator job openings:
Chat Operator jobs near you
Elevator Operator

Elevator Operator

Cargill

Circleville, OH

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

18th of 48 rated food wholesalers

Job description

This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.


Job Type: Full Time
Shift(s) Available: 1st
Compensation:$18.00/hr


Benefits

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts


Principal Accountabilities

  • Performing facility operations such as receiving and shipping products, which may include fertilizer, chemicals, seed, and grain
  • Basic maintenance and operator care of equipment to ensure ongoing facility operations
  • Providing excellent customer service and engaging with team members
  • Understanding and adhering to all safety rules and regulations
  • Maintaining a safe and clean work environment
  • Other duties as assigned


Basic Requirements

  • Must be eligible to work in the US without visa sponsorship
  • Must be 18 years or older
  • Ability to perform physical job duties which may include bending, lifting up to 50lbs, kneeling, climbing, crawling, and twisting, with or without a reasonable accommodation
  • Ability to understand and communicate in English (verbal/written)
  • Basic use of a computer
  • Must be able to work in various weather, industrial and agricultural settings
  • Ability to work in elevated areas (4 feet and above)
  • Ability to work overtime, weekends, and holidays with advance notice


Preferred Qualifications

  • Basic mechanical aptitud


Considered candidates will receive a phone call from a (952) area code. Please note that this position does not include relocation reimbursement.

Equal Opportunity Employer, including Disability/Vet.


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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