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Chat Operator Jobs in Pennsylvania (NOW HIRING)

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location:

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

Shipping Operator

Hazleton, PA · On-site

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

Processing Operator- Weekend Night

Hanover, PA · On-site

$18.25 - $23/hr

Utz Quality Foods is looking for a dependable and motivated Processing Operator to join our Weekend ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Receiving Operator

Hazleton, PA · On-site

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location:

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location:

Shipping Operator

Hazleton, PA · On-site

$21.30/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... from foodservice operators and grocery stores to manufacturers and exporters. Job Location

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Showing results 1-20

Chat Operator information

See Pennsylvania salary details

$12

$20

$29

How much do chat operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat operator in Pennsylvania is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

What are the most commonly searched types of Chat Operator jobs in Pennsylvania?

The most popular types of Chat Operator jobs in Pennsylvania are:

What are popular job titles related to Chat Operator jobs in Pennsylvania?

For Chat Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Pennsylvania look for?

The top searched job categories for Chat Operator jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Chat Operator jobs?

Cities in Pennsylvania with the most Chat Operator job openings:

Infographic showing various Chat Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 45% Full Time, 52% Part Time, 1% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,408 per year, or $20.4 per hour.

$21.30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Cargill rating

7.5

Company rating: 7.5 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers


Job description

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargills protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.

Job Location: Hazleton, PA
Job Type: Full Time
Shift(s) Available: 3rd
Compensation: $21.30/hr

Benefits Information

  • Medical, Dental, Vision, and Prescription Drug Insurance
  • Health and Wellness Incentives
  • Paid Vacation and Holidays
  • 401(k) with Cargill matching contributions
  • Flexible Spending Accounts (FSAs)
  • Short-Term Disability and Life Insurance
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discounts

Principal Accountabilities

  • Tracking, reading, or creating reports manually or via computer
  • Ensuring food safety and quality
  • Cleanliness and housekeeping
  • Maintaining a safe working environment

Required Qualifications

  • Legal to work in the US without the need of a Visa sponsorship
  • Must be 18 years or older

Preferred Qualifications

  • Previous Cargill Experience
  • Ability to read, write, and speak English
  • Ability to perform basic addition, subtraction, multiplication, and division
  • Previous experience using a computer
  • Previous experience as a forklift driver
  • Work History in the last 12 months

Please note that this position does not include relocation reimbursement

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Cargill logo

About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US