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Chat Operator Jobs in Pennsylvania (NOW HIRING)

Utz Brands, Inc.

Processing Operator- Weekend Night

Hanover, PA · On-site

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Utz Quality Foods is looking for a dependable and motivated Processing Operator to join our Weekend ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Utz Brands, Inc.

Seasoning Machine Operator - Weekend Day

Hanover, PA · On-site

$16.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Prior machine operating experience preferred External Recruitment Process * Easy Application (5 ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Utz Brands, Inc.

Logistics Loader/Forklift - Weekend Night

Hanover, PA · On-site

$16.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Logistics Loader/Forklift Operator Are you looking for a hands-on role in a fast-paced, team-driven ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

Utz Brands, Inc.

Logistics Loader/Forklift - Week Night

Hanover, PA · On-site

$16.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Logistics Loader/Forklift Operator Are you looking for a hands-on role in a fast-paced, team-driven ... Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ...

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Showing results 21-40

All JobsChat Operator JobsChat Operator Jobs in Pennsylvania

Chat Operator information

See Pennsylvania salary details

$12

$20

$29

How much do chat operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for chat operator in Pennsylvania is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.88 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Pennsylvania?

The most popular types of Chat Operator jobs in Pennsylvania are:

What are popular job titles related to Chat Operator jobs in Pennsylvania?

For Chat Operator jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Pennsylvania look for?

The top searched job categories for Chat Operator jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Chat Operator jobs?

Cities in Pennsylvania with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Pennsylvania as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,408 per year, or $20.4 per hour.

Processing Operator- Weekend Night

Utz Brands, Inc.

Hanover, PA • On-site

$18.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Looking for a hands-on manufacturing role where you can build your skills, take ownership of the production process, and enjoy a 3-day workweek?
Utz Quality Foods is looking for a dependable and motivated Processing Operator to join our Weekend Night Shift team in Hanover, PA. In this role, you'll play an important part in making some of our most recognizable snacks by operating and monitoring the equipment used to produce our cheese curls and cheese balls.
If you enjoy working with equipment, solving problems, and being part of a fast-paced production team, this could be a great opportunity to grow your career with Utz.
Responsibilities:
  • Set up, operate, and monitor extruders and other processing equipment used to produce cheese curls and cheese balls.
  • Keep production running smoothly by monitoring equipment and making adjustments as needed.
  • Partner with the Quality Assurance team to complete quality checks and ensure products meet our standards.
  • Retrieve, stage, and prepare raw materials needed for production.
  • Accurately complete production logs, records, and component usage entries.
  • Clean and sanitize processing equipment according to established procedures and sanitation schedules.
  • Communicate with processing and packaging team members to maintain a consistent production flow.
  • Help train and support new or less experienced team members.
  • Follow all safety, food safety, and quality procedures and report concerns when identified.
  • Maintain a clean and organized work area and participate in daily housekeeping and sanitation.
  • Operate forklifts and high-reach equipment as needed.
  • Perform other duties as assigned to support the team and production needs.

Requirements:
  • Ability to work Friday through Sunday from 5:55 PM-5:55 AM.
  • Comfortable working in a fast-paced manufacturing environment and around production equipment.
  • Ability to safely lift and handle materials weighing up to 70 lbs.
  • Willingness to work around hot water, cleaning chemicals, and wet or slippery floors.
  • Ability to follow written procedures, safety requirements, and food quality standards.
  • Strong attention to detail and ability to accurately complete production records.
  • Good communication and teamwork skills.
  • Willingness to learn multiple pieces of processing equipment and take on additional responsibilities.
  • Ability to operate or learn to operate forklifts and high-reach equipment.
  • Previous manufacturing, machine operation, food production, or processing experience is a plus.

External Recruitment Process
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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