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Chat Operator Jobs in Riverside, CA (NOW HIRING)

CHEP is seeking motivated Warehouse Operators to support our service center operations in Redlands ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

CHEP is seeking motivated Warehouse Operators to support our service center operations in Redlands ... Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.

Lead Cashier

Riverside, CA · On-site

$19 - $23/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Customer Care Agent

Colton, CA · On-site

$16.90/hr

... Operating Procedures (SOPs). * Cross-Functional Operations & Multi-Channel Support * Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real ...

Lead Cashier

Fontana, CA · On-site

$16.25 - $19.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

... Operating Procedures (SOPs). * Cross-Functional Operations & Multi-Channel Support * Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real ...

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Showing results 1-20

Chat Operator information

See Riverside, CA salary details

$12

$21

$31

How much do chat operator jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for chat operator in Riverside, CA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are chat operators?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

How do Chat Operators typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Chat Operator, and why are they important?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.
What job categories do people searching Chat Operator jobs in Riverside, CA look for? The top searched job categories for Chat Operator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Chat Operator jobs? Cities near Riverside, CA with the most Chat Operator job openings:
Infographic showing various Chat Operator job openings in Riverside, CA as of July 2026, with employment types broken down into 63% Full Time, 4% Part Time, and 33% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.
Warehouse Operator - Redlands, CA

Warehouse Operator - Redlands, CA

CHEP

Redlands, CA • On-site

$20.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


CHEP rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll be at the frontline of CHEP in a busy, demanding job. Our supply chain team isn't part of our business. It's the heart of our business. And you can be the power behind it. We connect 300,000 supply chains for some of the world's biggest and best-loved brands.
You'll learn new ways of working, with automation and new technology that'll help you get the job done - and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are and will support you throughout your journey of growth and accomplishment. In return, we want you to be hands-on, roll up your sleeves and get stuck in.
Job Description
Starting rate $20.80/hour | Full Benefits Day One | Stable Schedule
Are you ready to join a company that prioritizes safety, stability, and long-term growth? CHEP is seeking motivated Warehouse Operators to support our service center operations in Redlands, CA.
This role supports essential container reconditioning operations in a structured, safety-focused production environment. If you're dependable, motivated, and looking for a role with strong pay and benefits, CHEP could be a great fit.
What we offer:
  • Starting rate: $20.80
  • 1st shift: Monday - Friday, 5:00 AM - 1:30 PM
  • Biweekly pay with direct deposit & pay advance options
  • Full benefits starting Day 1 (Medical, Dental, Vision)
  • FREE company-paid vision, life insurance & short-term disability
  • FREE PPE and safety equipment provided
  • 401(k) with up to 4% company match
  • Accrued Paid Time Off (eligible after 90 days)
  • Tuition reimbursement, profit sharing, wellness incentives, family leave, and more

What You'll Do
As a Warehouse Operator, you'll help ensure the safe and efficient operation of our service center by supporting container preparation and cleanliness standards.
Key responsibilities include:
  • Cleaning and sanitizing bulk shipping containers using pressure washers, foamers, and fogging equipment
  • Using food-grade chemicals mixed to correct concentrations
  • Supporting daily production goals while maintaining safety and quality standards
  • Wearing required PPE and following all site safety procedures
  • Working as part of a team in a fast-paced warehouse environment

Skills & Strengths We Value
  • Attention to detail and strong observation skills
  • Time management and reliability
  • Problem-solving and critical thinking
  • Willingness to learn and adapt
  • Ability to work independently and with a team

Qualifications
  • Familiarity with cleaning or sanitation work in an industrial or warehouse setting
  • Comfortable using cleaning equipment and machinery
  • Understanding of general warehouse safety practices
  • Ability to position containers weighing up to 50 lbs for portions of the shift

Working Conditions
  • Work is performed in a warehouse/production environment with varying temperatures
  • PPE is required and provided
  • Overtime and weekend work may be required based on business needs

Skills to succeed in the role
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

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