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Full Time Nike Customer Service Jobs in Riverside, CA

... customer service requirements. You'll effectively communicate across the business matrix to ... Nike offers a generous total rewards package, casual work environment, a diverse and inclusive ...

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

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Full Time Nike Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do full time nike customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time nike customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What does a full time Nike customer service representative do?

A Full Time Nike Customer Service representative assists customers with their inquiries, resolves issues related to orders, products, or services, and ensures a positive shopping experience. They handle communications through various channels such as phone, email, or chat, and are knowledgeable about Nike products and company policies. Additionally, they may process returns, exchanges, and provide information about promotions or store events. Their goal is to deliver excellent customer support and maintain brand loyalty.

What are the key skills and qualifications needed to thrive as a full time Nike customer service representative?

To excel as a Full Time Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and Nike’s product catalog is often required. Outstanding interpersonal skills, patience, and a passion for delivering positive customer experiences help set top performers apart. These skills and qualities are essential for resolving customer issues efficiently, building brand loyalty, and maintaining Nike’s reputation for excellent service.

What is the difference between Full Time Nike Customer Service vs Part Time Nike Customer Service?

AspectFull Time Nike Customer ServicePart Time Nike Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials, often flexible experience requirements
Work EnvironmentRetail stores, call centers, or online supportSame as full-time, often with flexible scheduling
Employer & Industry UsageCommon in retail and customer service sectorsSame as full-time, catering to part-time roles in retail

Full Time Nike Customer Service roles involve standard full-week hours, offering consistent schedules and benefits. Part Time roles provide flexibility with fewer hours, suitable for students or those seeking supplemental income. Both roles require similar credentials and are based in retail or support environments within Nike's customer service operations.

What are some common challenges faced by full time Nike customer service representatives and how are they supported to overcome them?

Full-time Nike Customer Service representatives often navigate high call volumes, manage varied customer concerns, and stay updated on product releases and policies. To support these challenges, Nike provides comprehensive training, ongoing access to product information, and a collaborative team environment where colleagues and supervisors offer guidance. Representatives also use robust internal knowledge bases and regular team meetings to share solutions, ensuring they can provide accurate, helpful service even in fast-paced situations.
What are the most commonly searched types of Nike Customer Service jobs in Riverside, CA? The most popular types of Nike Customer Service jobs in Riverside, CA are:
What are popular job titles related to Full Time Nike Customer Service jobs in Riverside, CA? For Full Time Nike Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Full Time Nike Customer Service jobs? Cities near Riverside, CA with the most Full Time Nike Customer Service job openings:
Infographic showing various Full Time Nike Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Maintenance Manager

Nike

Foothill Ranch, CA • On-site

$210K/yr

Full-time

Re-posted 15 days ago


Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers


Job description

The annual base salary for this position ranges from $103,100.00 in our lowest geographic market to $210,700.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
WHAT YOU WILL WORK ON
As our Facility Maintenance Operations Manager, you'll manage and maintain all material handling equipment and facility assets within the Distribution Center. Create, maintain, and evolve a best-in-class culture and place to work. You'll collaborate with (senior) management across the organization to understand their direction, objectives, and customer service requirements. You'll effectively communicate across the business matrix to maintain a working knowledge of department functions. You'll supervise and administer a staff of Facility Maintenance leaders and athletes and administrative support including but not limited to hiring and problem-solving resource to staff. You'll continually develop department credibility and seek feedback from business partners to ensure the desired level of customer service is being provided. You'll maintain compliance with all applicable regulatory bodies including but not exclusive to OSHA.
You'll support the Capital Management of the facility while optimizing the performance of the Facility Maintenance Team by providing the highest level of service at the lowest possible cost. You'll support ad-hoc projects as required to continue to develop the capabilities of the facility and the overall Facility Maintenance Team. You'll be responsible for recruiting, coaching, and developing an extraordinary Facility Maintenance Team. You'll drive continuous Improvement throughout the Facility Maintenance Team resulting in improved reliability and performance at decreasing costs.
WHAT YOU BRING
  • Bachelor's degree in Mechanical or Engineering, Industrial Technologies, or related field; or equivalent combination of education and experience and training
  • Extensive experience in facilities budget management, to include creating and managing annual Operating Expense (OPEX) budgets
  • Minimum of 3 years leading a large-scale maintenance organization including managers, expert technicians and technical resources with various levels of expertise
  • Must have experience with creating, and managing annual Capital Expense (CAPEX) budgets, and project administration from concept to completion
  • Extensive knowledge of Computerized Maintenance Management Systems (CMMS) and management of Preventive and Predictive Maintenance Programs
  • Familiar with various systems such as WCS, WMS, and PLC as well as basics of system architecture and large-scale project management
  • Must be proficient with using MS Office products (Outlook, Excel, Word, PowerPoint, etc...)
  • Knowledge of Industrial Safety and Mechanical Engineering principles
  • Experience with industrial safety programs to include LOTO, fall protection and basic Powered Motor Vehicle (PMV) safety is a must
  • Must be capable of reading and interpreting AutoCAD 2D drawings
  • Ability to demonstrate sound process improvement/excellent knowledge and principles
  • Must be able to work nights and/or weekends as the needs of the business dictate. This is an on-call position.
  • Preferred experience managing large maintenance teams and working in a multi-team environment in a medium to large-sized distribution facility
  • Preferred extensive experience working with construction contractors
  • Demonstrate successful ability to complete multiple priorities simultaneously
  • Demonstrated successful ability to work within & effectively communicate through multi-functional teams
  • Strong communication & influence skills, strong written & verbal communications and presentation skills

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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