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Customer Service Assistant Jobs in Riverside, CA

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Buffalo Wild Wings

Service Assistant

Irvine, CA

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Buffalo Wild Wings

Service Assistant

Irvine, CA · On-site

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Buffalo Wild Wings

Service Assistant

Lake Forest, CA · On-site

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Buffalo Wild Wings

Service Assistant

Lake Forest, CA · On-site

$15.50 - $16.50/hr

SERVICE ASSISTANT Buffalo Wild Wings has an atmosphere that creates stories worth telling - for our ... Preferably, you have prior experience working in a restaurant or customer service role. You are ...

Tesla

Service Assistant

Irvine, CA · On-site

$21.57 - $30.21/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Tesla

Service Assistant

Lake Forest, CA · On-site

$21.57 - $30.21/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

El Pollo Loco

EL Service Assistant

Colton, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Murrieta, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Chino Hills, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Elsinore, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Forest, CA · On-site

$13.25 - $17.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Wildomar, CA · On-site

$12.25 - $16.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Lake Forest, CA · On-site

$13.25 - $17.75/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

Perris, CA · On-site

$12.75 - $17/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

El Pollo Loco

EL Service Assistant

San Bernardino, CA · On-site

$12.75 - $17.25/hr

Shift Leader / Assistant Manager / General Manager Job Overview The Service Assistant is ... Strong customer service and communication skills. * Ability to follow food safety and sanitation ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Riverside, CA

Customer Service Assistant information

See Riverside, CA salary details

$12

$20

$29

How much do customer service assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service assistant in Riverside, CA is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Riverside, CA? The most popular types of Customer Service jobs in Riverside, CA are:
What are popular job titles related to Customer Service Assistant jobs in Riverside, CA? For Customer Service Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Riverside, CA look for? The top searched job categories for Customer Service Assistant jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Customer Service Assistant jobs? Cities near Riverside, CA with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,454 per year, or $20.9 per hour.

Customer Service Assistant

iBUYPOWER

City Of Industry, CA

$17.50 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description
iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment.

Key Responsibilities
  • Provide administrative support to the company via CSS, Tech, and other departments as necessary
  • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs
  • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments
  • Monitor and update CSS department logs to keep the department informed
  • Retrieve orders from the warehouse for processing of order changes and cancellations
  • Update data for reports in support of the company
  • Data entry of orders, performance metrics, and tracking records
  • Aid departments in creating a training timeline/program to ensure smooth transition for new employees
  • File and follow-up on shipping claims for shipped products
  • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned
  • Other administrative duties as necessary

Qualifications
  • Good administrative and office skills
  • Good interpersonal and verbal and written communication skills
  • Must have demonstrated problem solving and organizational skills
  • Ability to manage multiple tasks in a fast-paced, deadline-driven environment
  • Ability to work independently with limited supervision
  • Ability to work overtime as needed
  • Proficient in Microsoft Office and Google Drive
  • Warehouse and office experience is a plus
  • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus
  • Willingness and ability to work remotely, as needed
  • Must be a good team player with a positive attitude and a willingness to learn

Benefits
  • Medical, Dental, Vision Insurance
  • PCP & Specialist Office Visit Reimbursements
  • Basic Life Insurance
  • PTO & Sick Leave Days
  • Paid Holidays
  • Day Off to Celebrate Your Birthday
  • 401K & Employer Match