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Customer Service Assistant Jobs in Berkeley, CA (NOW HIRING)

Compass Group USA

CUSTOMER SERVICE ASSISTANT

Hayward, CA · On-site

$30/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Bay Area CRS - 3536 Arden Road, Hayward, CA 94545. Note: online applications accepted only. * Schedule ...

Posted today

Compass Group

CUSTOMER SERVICE ASSISTANT

Hayward, CA · On-site

$30/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Bay Area CRS - 3536 Arden Road, Hayward, CA 94545. Note: online applications accepted only. * Schedule ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Atelier Crenn

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Albany Subaru

Service Assistant

Albany, CA · On-site

$21/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

Albany Subaru

Service Assistant

Albany, CA · On-site

$17.50 - $23.50/hr

Service Assistant The Service Assistant works with service department to provide exceptional customer service! He or she receives, processes, and coordinates all incoming sales inquiries, showroom ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

Hendrick Automotive Group

Service Assistant

Pleasanton, CA · On-site

$16.50 - $22/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in ... The Service Assistant Position has a Pay Scale consisting of the following elements and ranges.

Rick Hendrick Chevrolet

Service Assistant

Pleasanton, CA · On-site

$16.50 - $22/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in for service. * Assists Service Advisor by working with customer and technician to identify required ...

Hendrick Automotive Company

Service Assistant

Pleasanton, CA · On-site

$16.75 - $22.25/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in ... The Service Assistant Position has a Pay Scale consisting of the following elements and ranges.

Rick Hendrick Chevrolet

Service Assistant

Pleasanton, CA · On-site

$16.50 - $22/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in ... The Service Assistant Position has a Pay Scale consisting of the following elements and ranges.

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Berkeley, CA

Customer Service Assistant information

See Berkeley, CA salary details

$14

$24

$34

How much do customer service assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service assistant in Berkeley, CA is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.98 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Berkeley, CA?

The most popular types of Customer Service jobs in Berkeley, CA are:

What are popular job titles related to Customer Service Assistant jobs in Berkeley, CA?

For Customer Service Assistant jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Berkeley, CA look for?

The top searched job categories for Customer Service Assistant jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Customer Service Assistant jobs?

Cities near Berkeley, CA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,000 per year, or $24.5 per hour.

CUSTOMER SERVICE ASSISTANT

Hayward, CA • On-site

Compass Group USA
Catering • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 496 rated business services

Free food

People enjoy working here

Recommended by students

Learn more about Compass Group USAexternal

$30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 hours ago

Posted today

Job description

  • We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position.
  • Location: Bay Area CRS - 3536 Arden Road, Hayward, CA 94545. Note: online applications accepted only.
  • Schedule: Full time schedule. Days may vary, 7:00 am to 3:30 pm. Further details upon interview.
  • Requirement: Previous experience using a computer required. Willing to learn new technology and systems.
  • Fixed Pay Rate: $30.00 per hour.
  • Additional Job Duties & Responsibilities:
    • Assign and coordinate technician service calls.
    • Monitor and close completed service tickets.
    • Update and maintain equipment movement and service records.
    • Communicate with technicians regarding service needs and priorities.
    • Maintain accurate information within service and equipment tracking systems.
    • Assist with general administrative and operational support as needed.
      *Internal Employee Referral Bonus Available
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
Job Summary
Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities:
  • Answers the telephone, responds to customer emails and provides general assistance to customers.
  • Reviews and promotes service requests submitted by customers.
  • Provides clerical support; maintains files and records.
  • Prepares routine correspondence, forms and other documents.
  • Collects, verifies, retrieves and enters data.
  • Operates standard office equipment.
  • Completes project assignments.
  • Assists in the preparation and proofing of materials for reports and other publications.
  • Interacts effectively with staff, students and faculty while conducting daily workplace duties.
  • Communicates with customers to complete work in a cost-effective, efficient and safe manner.
  • Maintains a clean and safe work environment.
  • Performs other duties as assigned.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:1564580
Canteen

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