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Evening Customer Service Jobs in Riverside, CA (NOW HIRING)

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We're hiring a Customer Service Representative to take great care of the people who bought our home ... No evening shifts, no night shifts, no weekends * Onsite at our new warehouse & office: 1645 Leeson ...

Veteran-friendly

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... evening, weekends and may include overnight shifts and travel (as required) * Must be able to ...

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... day, evening, weekends and may include overnight shifts and travel (as required)Must be able to ...

The role also involves interacting with customers on-site, explaining services, and providing professional, respectful support during stressful situations. Technicians may be scheduled for evening or ...

Service Representative

Upland, CA · On-site

$16.90/hr

Strong customer service and problem-solving skills. * Positive, can-do attitude with a friendly and professional demeanor. * Availability to work weekends, holidays, and some evening shifts.

Works with customer and technician to identify required maintenance. * Advises customers on ... Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While ...

... evening, weekend, and on-call work may be required based on business needs. Essential Duties amp; Responsibilities * Provide installation and repair services to business customers * Serve as remote ...

Client Care Coordinator

Irvine, CA · On-site

$24 - $29/hr

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Client Care Coordinator

Irvine, CA · On-site

$24 - $29/hr

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Service Champion

Hemet, CA · On-site

$20 - $21/hr

Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers ... Flexible schedules - day, night, evening, and late-night shifts * Career advancement and ...

Service Champion

Beaumont, CA · On-site

$20 - $21/hr

Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers ... Flexible schedules - day, night, evening, and late-night shifts * Career advancement and ...

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Evening Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for evening customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Riverside, CA?

The most popular types of Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Evening Customer Service jobs?

Cities near Riverside, CA with the most Evening Customer Service job openings:

Infographic showing various Evening Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

PC Quick Fix

Anaheim, CA

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago


Job description

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Job Overview: 
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. We offer competitive pay, comprehensive training, and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week  

Responsibilities: 

  • Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries 
  • Handle inbound and outbound calls in a professional and courteous manner 
  • Provide accurate information about products, services, and promotions 
  • Process orders, returns, and exchanges efficiently and accurately
  • Perform data entry tasks to update customer information in the system 
  • Analyze customer needs and recommend suitable products or services
  • Upsell additional products or services to enhance the customer experience 

Skills: 

  • Excellent verbal and written communication skills in English (Spanish or other languages is a plus) 
  • Strong phone etiquette and active listening skills 
  • Ability to multitask and prioritize tasks effectively 
  • Proficient in data entry and navigating computer systems 
  • Customer service-oriented with a problem-solving mindset 
  • Ability to work well in a team environment 
  •  Experience using Service Titan software is a plus 

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Shift:

  • Evening shift
  • Morning shift

Ability to Relocate:

  • Anaheim, CA: Relocate before starting work (Required)

Work Location: In person

Compensation: $18.00 - $24.00 per hour


  The congruence of our beliefs and methods is the defining factor behind our success. At SDRC, we know who we are, where our company is going, and what we want to accomplish. We have a clear-cut order and discipline to our work, enabling us to execute at a superior level. Because we have goals to accomplish as both individuals and a company, we hold each other to a higher standard for our work and results. Together, we execute successful projects by coming together as a diverse and cohesive team of driven professionals.