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Evening Customer Service Jobs in Riverside, CA (NOW HIRING)

KOHLS

Full-Time Customer Service Supervisor

Tustin, CA · On-site

$23.50 - $36.45/hr

Required Morning and Evening Availability About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver ...

Kohl's

Full-Time Customer Service Supervisor

Tustin, CA · On-site

$23.50 - $36.45/hr

Role Specific Information Required Morning and Evening Availability About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working ...

Sofive

Service Representative

Upland, CA · On-site

$16.90/hr

Strong customer service and problem-solving skills. * Positive, can-do attitude with a friendly and professional demeanor. * Availability to work weekends, holidays, and some evening shifts.

Care Partners

Client Care Coordinator CalAIM

Irvine, CA · On-site

$24 - $29/hr

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Care Partners

Client Care Coordinator CalAIM

Irvine, CA · On-site

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Care Partners

Client Care Coordinator CalAIM

Irvine, CA · On-site

$24 - $29/hr

Sunday - Thursday or Tuesday - Saturday, 8 am - 5 pm * On-Call evening/morning hours 2-3 times a ... Care Partners At Home is a leading provider of non-medical home care services in Orange County. We ...

Taco Bell

Service Champion

Hemet, CA

$20 - $21/hr

Pay Rate: $20.00 per hour - $21.00 per hour We're looking for people who love serving customers ... Flexible schedules - day, night, evening, and late-night shifts * Career advancement and ...

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Showing results 1-20

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Riverside, CA

Evening Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Riverside, CA? The most popular types of Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Evening Customer Service jobs? Cities near Riverside, CA with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

Ethos Veterinary Health

Grand Terrace, CA • On-site

$19 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Representative - Animal Emergency Clinic

Location: Grand Terrace, CA 

Part-Time | Evening, Weekend & Holiday Shifts Required 

Pay: $19–$21/hour, depending on experience

 About Animal Emergency Clinic (AEC) 

Animal Emergency Clinic in Grand Terrace, CA, is a trusted AAHA-accredited emergency veterinary hospital serving the Inland Empire for over 50 years. Our dedicated team delivers compassionate, expert care for pets during after-hours emergencies. Currently open overnight on weekdays and 24 hours on weekends, AEC is preparing to expand to 24/7 emergency services.

We are searching for a full-time Customer Service Representative to join our team!

 Key Responsibilities

  • Greet clients and pets with empathy and professionalism

  • Answer multi-line phone system and triage calls

  • Check patients in and out efficiently while maintaining accurate records

  • Handle payments, estimates, and explain services clearly to clients

  • Support clinical team by communicating effectively under pressure

  • Maintain cleanliness and organization of the reception area

As a walk-in-only emergency hospital, we do not schedule appointments. This means every shift brings something different, from critical traumas to urgent medical cases. Our team must be ready to adapt quickly and remain calm, compassionate, and organized in this environment. 

 Schedule & Compensation

  • Part-time position; must be available for evening, weekend, and holiday shifts

  • Pay range: $19–$21/hour, commensurate with experience

 Qualifications

  • Experience in veterinary setting. Urgent care or ER setting preferred. Will consider experience in GP 1+ years experience.

  • Excellent communication and multitasking skills

  • Ability to work in a high-pressure environment while  handling an unpredictable caseload with compassion and professionalism

  • Passion for animals and dedication to excellent client service

  • Reliable, punctual, and a collaborative team player

 Benefits

  • Comprehensive medical, dental, and vision insurance

  • 401(k) with employer match

  • Paid time off, including vacation, holidays, and sick leave

  • Employee pet care discounts

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

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