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Evening Customer Service Jobs in Riverside, CA (NOW HIRING)

Planet Fitness

Member Services Representative

Upland, CA · On-site

$16.90/hr

Day, evening, or overnight shifts. * Career growth opportunities. * Discounts on merchandise sold ... Customer service background preferred. * Must be 18 years of age or older. * Basic computer ...

Corky's Kitchen & Bakery

Server

Fontana, CA · On-site

$16.50/hr

Take and process customer orders efficiently, providing excellent customer service. * Maintain ... Evening shift * Morning shift * Night shift Work Location: In person

Corky's Kitchen & Bakery

Server

Mira Loma, CA · On-site

$16.90/hr

Are you passionate about providing excellent customer service and creating memorable dining ... Evening shift * Morning shift * Night shift Work Location: In person

Restaurant Industry

Restaurant Host

Riverside, CA · On-site

$17.90/hr

Weekend and evening availability preferred * Restaurant or customer service experience is a plus, but not required Company Description Downtown Experiment is a high-energy nightlife venue located in ...

Steve Madden

Shoe Stylist

Ontario, CA · On-site

Ensure that each customer receives outstanding customer service by providing a customer-friendly ... Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Steve Madden

Shoe Stylist

Ontario, CA

Ensure that each customer receives outstanding customer service by providing a customer-friendly ... Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Steve Madden

Shoe Stylist

Brea, CA

Ensure that each customer receives outstanding customer service by providing a customer-friendly ... Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Steve Madden

Shoe Stylist

Brea, CA · On-site

Ensure that each customer receives outstanding customer service by providing a customer-friendly ... Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

sonesta

Guest Service Agent

Anaheim, CA · On-site

$24 - $25/hr

One year of previous hotel experience, or retail customer service preferred. * Previous background ... Will be required to work mornings, evening, weekends, and holidays. Additional Job Information ...

Stonebridge Companies

Guest Service Agent

Anaheim, CA · On-site

$18 - $19/hr

Strong customer service and communication skills to interact effectively with guests and staff ... Flexible schedule required, including availability for evening, weekend, and holiday shifts.

San Manuel Casino

Service Desk Analyst I

Highland, CA · On-site

$20.25 - $27.75/hr

Provides guidance and technical recommendations to customers to resolve system issues. 4.Records ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...

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Showing results 41-60

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Riverside, CA

Evening Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Riverside, CA? The most popular types of Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Evening Customer Service jobs? Cities near Riverside, CA with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Member Services Representative

Planet Fitness

Santa Ana, CA • On-site

$16.90/hr

Other

Medical, Retirement

Re-posted 29 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

47th of 63 rated gym and leisure clubs

Job description

Member Services Representative

Santa Ana - Santa Ana, CA 92705

Overview

Salary Range $16.90 - $16.90 Hourly Position Type Part Time

Description

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Day, evening, or overnight shifts.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including: medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate needed updates to member's accounts.
  • Assist in maintaining the neatness and cleanliness of the club.
    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.
    • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
    • Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns
Qualifications

Qualifications/Requirements

  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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