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Evening Customer Service Jobs in Riverside, CA (NOW HIRING)

Steve Madden

Store Manager

Ontario, CA

... customer service, merchandising, inventory control, store budget preparation, and loss prevention. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Steve Madden

Store Manager

Ontario, CA · On-site

... customer service, merchandising, inventory control, store budget preparation, and loss prevention. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Corky's Kitchen & Bakery

Server

Fontana, CA · On-site

$16.50/hr

Take and process customer orders efficiently, providing excellent customer service. * Maintain ... Evening shift * Morning shift * Night shift Work Location: In person

Steve Madden

Store Manager

Ontario, CA · On-site

... customer service, merchandising, inventory control, store budget preparation, and loss prevention. • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or ...

Corky's Kitchen & Bakery

Server

Eastvale, CA · On-site

$16.90/hr

Are you passionate about providing excellent customer service and creating memorable dining ... Evening shift * Morning shift * Night shift Work Location: In person

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All JobsEvening Customer Service JobsEvening Customer Service Jobs in Riverside, CA

Evening Customer Service information

See Riverside, CA salary details

$10

$19

$28

How much do evening customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for evening customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the most commonly searched types of Customer Service jobs in Riverside, CA?

The most popular types of Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Evening Customer Service jobs?

Cities near Riverside, CA with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Porter

RIVERSIDE METRO AUTO GROUP LLC

Riverside, CA • On-site

$16.50 - $18/hr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Assist with vehicle washing, fueling, parking, road testing, retrieving, and staging customer vehicles for repair or maintenance.

  • Maintain cleanliness of the service drive and service shop by sweeping, mobbing, and removing trash, debris, and parts.

  • Pick up and retrieve parts for service vehicles from local or out-of-area dealers using the company parts van.

Job description

ROLE OVERVIEW:

The Service Porter serves as one of the primary customer service roles as it is possibly the first and last person a customer will interact with.  For that reason, a positive and energetic personality is required. This position requires a team player that can assist our customers as well as our service staff. This is an entry level Service Position and a doorway to a Service Career if your career goal is to become an Automotive Technician, Service Advisor, Parts Counter Person, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Requires frequent interactions with our customers, and we want to find a skilled candidate who will contribute to an overall great customer experience.
  • Competent driving ability with manual transmission vehicles
  • Ability to meet the company’s production and quality standards.
  • Wash, park, fuel, road test, retrieve and stage customer vehicles in our service department for repair and or maintenance.
  • Clean the service drive and service shop by either sweeping, mobbing, use of equipment such as a floor scrubber or a combination of various methods
  • Removal of trash, parts, debris, etc., in areas as directed including the ability to move objects up to 45 pounds.
  • May be required to use company parts van to pick-up/retrieve parts for service vehicles from local or out of area dealers to expedite customer repairs.

ENVIRONMENTAL REQUIREMENTS:  Position will work in well-lighted/ventilated areas.   Subject to sun exposure, breezy days, odors, etc. throughout the workday.  Fast paced.

PHYSICAL REQUIREMENTS:  Position requires the ability to stand, bend, talk and hear.  Frequently required to walk, stand and bend.  Occasionally required to climb stairs.   Constantly required to use hand and finger to touch, handle, write and feel.  Frequently required to reach with hands and arms.  Must be able to lift and/or move objects up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Visually needs to read fine print.  Constantly will be required to hear and talk.   Must be able to communicate clearly.

MINIMUM QUALIFICATIONS:

  • Must enjoy working with and establish a good rapport with all ages.
  • Must be able to drive both manual and automatic transmissions.
  • Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
  • Possess the ability to deal tactfully with personnel, customers, visitors, vendors and the general public.
  • Willingness to work beyond normal working hours, and in other positions temporarily with approval.
  • Good time management skills with the ability to understand sense of urgency.

This position may require evening shifts and weekend availability.

Apply