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Entry Level Customer Service Jobs in Riverside, CA

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Entry Level Customer Service information

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$10

$19

$28

How much do entry level customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level customer service in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.
More about Entry Level Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Riverside, CA? The most popular types of Customer Service jobs in Riverside, CA are:
What are popular job titles related to Entry Level Customer Service jobs in Riverside, CA? For Entry Level Customer Service jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Riverside, CA look for? The top searched job categories for Entry Level Customer Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Customer Service jobs? Cities near Riverside, CA with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Riverside, CA as of May 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Entry Level Customer Service Rep

Engagea Comm

Santa Ana, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Description

At Engagea Comm, we pride ourselves on being more than just a marketing agency; we are your strategic partner in growth. We understand that every brand is unique, and that’s why our approach is tailored to meet the specific needs and aspirations of each client. Our team of experts combines strategic thinking with creative flair, leveraging the latest technologies and trends to ensure your brand stands out in a crowded digital landscape.

Job Description:    Engagea Comm is seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our team in Santa Ana. This role is essential for providing exceptional customer service and support to our clients. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and grow within the company. 
Job: Full time
Pay Range: $950 - $1200 weekly
Location: Santa Ana, CA

Key Responsibilities
  • Assisting customers with inquiries and resolving any issues in a timely and professional manner
  • Collaborating with other team members to provide seamless customer support
  • Maintaining accurate and detailed records of customer interactions and transactions
  • Processing customer orders and tracking shipments
  • Providing product knowledge and recommendations to customers
  • Assisting with product returns and exchanges






Skills, Knowledge and Expertise

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work well in a team and independently
  • Proficiency in Microsoft Office Suite, including Excel and Word
  • Experience working in a customer service or retail environment is a plus, but not required
  • Ability to multitask and prioritize tasks effectively






Benefits

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with employer matching.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Vibrant company culture with opportunities for growth and advancement.