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Answering Service Rep Jobs in Riverside, CA (NOW HIRING)

The Glass Guru

Customer Service Representative

Redlands, CA · On-site

$16 - $22/hr

As the primary person on the front lines of customer service, the Customer Service Rep handles ... Respond to any voicemails and/or messages from answering service (if applicable) * Respond to ...

Domino's Franchise

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Rep You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make ...

Domino's Franchise

Customer Service Rep

Wildomar, CA · On-site

$15.50 - $21.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to)

Third Party CS

Customer Service Representative

Orange, CA · On-site

$17 - $23.25/hr

Customer Service Representative The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative ...

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

Customer Service Representative Guardian Tax | Irvine, CA | Full-Time | In-Office Guardian Tax is ... You'll be focused on providing a great client experience, answering questions, and making sure ...

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

Customer Service Representative Guardian Tax | Irvine, CA | Full-Time | In-Office Guardian Tax is ... You'll be focused on providing a great client experience, answering questions, and making sure ...

Guardian Tax

Customer Service Representative

Irvine, CA · On-site

$19/hr

Customer Service Representative Guardian Tax | Irvine, CA | Full-Time | In-Office Guardian Tax is ... You'll be focused on providing a great client experience, answering questions, and making sure ...

Preferred Bank

Customer Service Rep I

Irvine, CA · On-site

$17.25 - $23.25/hr

... as filing, answering telephones, maintaining supplies, etc. Qualifications: * Minimum 1 year of experience in bank operations preferred. * Good communication skills (written and oral) * Proven ...

Preferred Bank

Customer Service Rep II

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Third Party CS

Customer Service Representative

Claremont, CA · On-site

$15.75 - $21.50/hr

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to ...

QDI Surfaces

Customer Service Rep

Anaheim, CA · On-site

$16.75 - $22.75/hr

The Customer Service Rep will be a very diverse role and be handling everything from answering phones, greeting customers, walk-in sales, order processing, sampling, marketing and sales support. The ...

TransPak

Customer Service Representative

Anaheim, CA · On-site

$23 - $25/hr

... Representative (Level I) Shift and Hours: Monday-Thursday: 7:00am-3:30pm, Friday: 6:00am-2:30pm ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

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All JobsAnswering Service Rep JobsAnswering Service Rep Jobs in Riverside, CA

Answering Service Rep information

See Riverside, CA salary details

$13

$24

$40

How much do answering service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for answering service rep in Riverside, CA is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.61 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Riverside, CA?

For Answering Service Rep jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Riverside, CA look for?

The top searched job categories for Answering Service Rep jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Answering Service Rep jobs?

Cities near Riverside, CA with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Customer Service Representative

Redlands, CA • On-site

The Glass Guru
Ceramic, Glass, Cement Product Manufacturing • 1 - 10 employees
Learn more about The Glass Guruexternal

$16 - $22/hr

Full-time

Re-posted 10 days ago

Job description

Roles & Responsibilities:
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
  • Answer inbound phone calls promptly during business hours
  • Respond to any voicemails and/or messages from answering service (if applicable)
  • Respond to inbound email correspondence, forward on as appropriate
  • Greet customers and all other visitors to the showroom (if applicable)
  • Screen incoming leads/potential customers
  • Schedule estimate appointments
  • Quote product by telephone for clients/customers (if applicable)
  • Assist Estimators with follow up on pending sales/ quotes by phone and/or email
  • Strategically schedule work appointments for Installation Technicians, along with customers accordingly
  • Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
  • Check order confirmations from fabricators/vendors for size and pricing accuracy
  • Filing of daily work orders and estimates
  • Ordering of all office / shop supplies
  • Keeping office clean/tidy

Qualifications & Educational Requirements:
  • HS Diploma or equivalent
  • All candidates must be able pass initial background check and drug test

Preferred Skills:
  • Excellent verbal/written communications skills
  • Microsoft Office proficient (Word, Excel)
  • Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

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