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Answering Service Rep Jobs in Riverside, CA (NOW HIRING)

transpak

Customer Service Representative

Anaheim, CA · On-site

$23 - $25/hr

... Representative (Level I) Shift and Hours: Monday-Thursday: 7:00am-3:30pm, Friday: 6:00am-2:30pm ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

transpak

Customer Service Representative

Anaheim, CA

$23 - $25/hr

... Representative (Level I) Shift and Hours: Monday-Thursday: 7:00am-3:30pm, Friday: 6:00am-2:30pm ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

TransPak

Customer Service Representative

Anaheim, CA · On-site

$23 - $25/hr

... Representative (Level I) Shift and Hours: Monday-Thursday: 7:00am-3:30pm, Friday: 6:00am-2:30pm ... answering calls to the Customer Service Department main line and your direct extension * Provide ...

Angelus Block Co., Inc.

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Customer Service Representative/Dispatcher

Rialto, CA · On-site

$24 - $29/hr

The Customer Service Representative will assist customers, process orders, and schedule inbound ... answering customer questions and providing accurate information. · Identify upsell and cross-sell ...

dbi

Alterations Customer Service Representative

Riverside, CA · On-site

$16.75 - $22.75/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Ontario, CA · On-site

$16.25 - $22.25/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

Insurance Agency

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Licensed Insurance Customer Service Representative

Corona, CA · On-site

$23 - $26/hr

This will include but not be limited to answering coverage questions, day to day servicing ... Insurance Customer Service Representative responsibilities * Answer incoming call center questions ...

Insurance Agency

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Licensed Insurance Customer Service Representative

Anaheim, CA · On-site

$23 - $26/hr

This will include but not be limited to answering coverage questions, day to day servicing ... Insurance Customer Service Representative responsibilities * Answer incoming call center questions ...

The Glass Guru

Office Manager/Coordinator

Yucaipa, CA · On-site

$30K - $40K/yr

Manage the day to day operations of the staff Customer Service Rep. (if applicable) * Answer ... Respond to any voicemails and/or messages from answering service. (if applicable) * Manage and ...

BCforward

Customer Service Representative

La Verne, CA · On-site

$16 - $21.75/hr

Customer Service Representative Location: La Verne, CA Duration: 6+ Months Job Summary Responsible ... Answering pricing and product inquiries, order and item status received via email, telephone, FAX ...

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All JobsAnswering Service Rep JobsAnswering Service Rep Jobs in Riverside, CA

Answering Service Rep information

See Riverside, CA salary details

$13

$24

$40

How much do answering service rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for answering service rep in Riverside, CA is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.61 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Riverside, CA?

For Answering Service Rep jobs in Riverside, CA, the most frequently searched job titles are:

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Cities near Riverside, CA with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Bilingual Customer Service Reps. Needed

Orange, CA

HealthCare Talent
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about HealthCare Talentexternal

$16.50 - $20.75/hr

Contractor

Re-posted 16 days ago

Job description

Company Description

Are you looking for a great opportunity in beautiful Orange, CA?  Healthcare Talent is assisting our client in their search for a bilingual Customer Service Representative (CSR). The CSR is the first line of contact for members and providers and is vital to the success of our business. The CSR will assist members and providers with questions related to the Medi-Cal, Healthy Families, and OneCare programs for Orange County. 

Job Description
  • Processing member and/or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization.
  • Documents information via the computer system.
  • Verify member eligibility for providers.
  • Function efficiently and productively in a high volume telephone call center.
  • Provide follow-up assistance as needed.
  • Assist data entry and other departments with special projects as needed.
  • Establish and maintain effective interpersonal relationships with members, coworkers and the public.
  • Speak, understand, read and/or write a second language in addition to English may be required for some assignments.
  • Other duties as assigned by management.
Qualifications
  • High school diploma or equivalent required.
  • Minimum 2 years experience in a customer/member service or call center capacity.
  • HMO, Medi-Cal/Medicaid and health services experience preferred.
  • Bilingual in English and either Spanish, Vietnamese, Farsi, or Korean is required.
Additional Information

If you feel that you have the skills we require, please respond to this posting with your contact information and your resume in a Word document.  We look forward to hearing from you today!  

www.healthcaretalent.net

https://www.facebook.com/HCTalent

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