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Answering Service Rep Jobs in Riverside, CA (NOW HIRING)

Preferred Bank

Customer Service Rep I

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Preferred Bank

Customer Service Rep II

Irvine, CA · On-site

$17.25 - $23.25/hr

Customer Service Representative Responsible for providing customer service by receiving, paying and ... Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Third Party CS

Customer Service Representative

Orange, CA · On-site

$17 - $23.25/hr

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to ...

Third Party CS

Customer Service Representative

Claremont, CA · On-site

$15.75 - $21.50/hr

Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to ...

QDIStone

Customer Service Rep

Anaheim, CA

$16.75 - $22.75/hr

The Customer Service Rep will be a very diverse role and be handling everything from answering phones, greeting customers, walk-in sales, order processing, sampling, marketing and sales support. The ...

QDI Surfaces

Customer Service Rep

Anaheim, CA · On-site

$16.75 - $22.75/hr

The Customer Service Rep will be a very diverse role and be handling everything from answering phones, greeting customers, walk-in sales, order processing, sampling, marketing and sales support. The ...

Insurance Agency

Be Seen First

Licensed Insurance Customer Service Representative

Chino Hills, CA · On-site

$23 - $26/hr

This will include but not be limited to answering coverage questions, day to day servicing ... Insurance Customer Service Representative responsibilities * Answer incoming call center questions ...

Robert Half

Customer Service Representative

Orange, CA · On-site

$20.59 - $23.84/hr

We are looking for a Customer Service Representative to join a team in Orange, California in a ... orders, answering inquiries, and coordinating with internal partners to ensure a smooth customer ...

Insurance Agency

Be Seen First

Licensed Insurance Customer Service Representative

Anaheim, CA · On-site

$23 - $26/hr

This will include but not be limited to answering coverage questions, day to day servicing ... Insurance Customer Service Representative responsibilities * Answer incoming call center questions ...

Insurance Agency

Be Seen First

Licensed Insurance Customer Service Representative

Corona, CA · On-site

$23 - $26/hr

This will include but not be limited to answering coverage questions, day to day servicing ... Insurance Customer Service Representative responsibilities * Answer incoming call center questions ...

dbi

Alterations Customer Service Representative

Riverside, CA · On-site

$16.75 - $22.75/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Ontario, CA · On-site

$16.25 - $22.25/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Ontario, CA · On-site

$16.25 - $22.25/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

dbi

Alterations Customer Service Representative

Murrieta, CA · On-site

$16.25 - $22.25/hr

The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for ...

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All JobsAnswering Service Rep JobsAnswering Service Rep Jobs in Riverside, CA

Answering Service Rep information

See Riverside, CA salary details

$13

$24

$40

How much do answering service rep jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for answering service rep in Riverside, CA is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.61 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Riverside, CA?

For Answering Service Rep jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Answering Service Rep jobs in Riverside, CA look for?

The top searched job categories for Answering Service Rep jobs in Riverside, CA are:

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Cities near Riverside, CA with the most Answering Service Rep job openings:

Answering Service Rep jobs near you

Customer Service Representative

Able Industrial Products Inc

Ontario, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Join our  team at Able Industrial Products Inc. as a Full Time Customer Service Representative. Located in Ontario, California, Be part of a team that thrives in an onsite environment that fosters collaboration and creativity. Picture yourself helping customers solve their challenges.With a competitive pay range of $21.00 to $25.00 per hour, your efforts will be well rewarded as you become a go-to problem solver in our customer-focused culture. Here, every day presents a new opportunity to be forward-thinking and make a real impact. Ready for a role that combines integrity and fun? You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Competitive Salary. It’s time to take the leap and join us at Able Industrial Products Inc.!What would you do as a Customer Service RepresentativeAs a new Full Time Customer Service Representative at Able Industrial Products Inc., you can expect an engaging and fulfilling daily routine. Your day will kick off at 8:00 am, where you’ll dive into answering customer inquiries, providing solutions, and troubleshooting product-related issues. Each interaction is an opportunity to showcase your problem-solving skills and deliver exceptional service! You'll also collaborate with team members to share insights and practices, enhancing our collective performance.Expect to manage customer accounts, process orders, and follow up on inquiries throughout the day, all while maintaining a friendly and professional demeanor. Your schedule runs Monday through Friday, 8:00 am to 4:30 pm—perfect for work-life balance while keeping you energized for a productive week ahead. What you need to be successfulTo thrive as a Full Time Customer Service Representative at Able Industrial Products Inc., you'll need a dynamic skill set and a positive attitude! Proficiency in Microsoft 365 is essential, as you'll use it for everything from managing communications to organizing customer information. Familiarity with MRP systems is a plus, giving you an edge in efficiently processing orders and inventory management.Having a background in manufacturing is also highly beneficial, as it will help you better understand our products and the specific needs of our customers. Strong communication skills, both verbal and written, will be crucial for building rapport and addressing concerns effectively. Additionally, a knack for problem-solving will empower you to tackle any customer challenge head-on.If you are forward-thinking and enjoy a collaborative environment, you’ll find success in this role while embodying our core values!Knowledge and skills required for the position are:Microsoft 365MRP experience a plusmanufacturing experienceReady to join our team?So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!