ZipRecruiter

Log In

1

Nike Customer Service Jobs (NOW HIRING)

Nike

Supervisor - Nike Eugene

Eugene, OR · On-site

Location & Store Type: Nike Store Address: 590 Pearl St Ste 100, Eugene, OR 97401 Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Lehi

Lehi, UT · On-site

$17 - $19.50/hr

Nike Factory Store Address: 3700 N Cabelas Blvd Suite 301, Lehi, UT 84043 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Anthem

Phoenix, AZ · On-site

$17.75 - $20.50/hr

Nike Anthem Address: Phoenix, AZ Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Bend

Bend, OR · On-site

$19 - $22/hr

Nike Factory Store Address: 61334 S Hwy 97 #430, Bend, OR 97702 Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Watertown

Watertown, MA · On-site

$21.50 - $27.95/hr

Nike Unite - Watertown Address: Watertown, MA Hours: Full Time - 34-40 hours per week, including ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Elmwood

Elmwood, LA · On-site

$16.50 - $19.25/hr

Nike Factory Store- Elmwood Address: Elmwood, LA Hours: Full Time (36-40 hours/week) We believe ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Napa

Napa, CA · On-site

$22 - $28.60/hr

Nike Factory Store, Napa Address: 615 Factory Stores Dr, Napa, CA 94558 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Seaside

Seaside, OR · On-site

$18.25 - $21/hr

Nike Factory Store Address: 1111 N Roosevelt Dr Ste 400, Seaside, OR 97138 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Oceanside

Oceanside, NY · On-site

$21.50 - $27.95/hr

Nike Factory Store Oceanside Address: Oceanside, NY Starting Pay Rate: Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Kittery

Kittery, ME · On-site

Nike Factory Store -- Kittery Address: Kittery, ME Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Lawrenceville

Lawrenceville, GA · On-site

$16.50 - $19/hr

Nike Factory Store - Lawrenceville Address: Lawrenceville, GA Hours: Full Time (36-40 hours/week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Irvine

Irvine, CA · On-site

$23 - $29.90/hr

Nike Irvine Address: 670 Spectrum Center Dr Ste 880, Irvine, CA 92618 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Salem

Salem, NH · On-site

$18 - $20.75/hr

Nike Unite - Salem Address: Salem, NH Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Salem

Salem, NH · On-site

$18 - $20.75/hr

Nike Unite - Salem Address: Salem, NH Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Henderson

Las Vegas, NV · On-site

$19.50/hr

Nike Factory Store Address: 9851 S Eastern Ave, Las Vegas, NV 89183 Starting Pay Rate: $19.50/hour ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Pearl

Pearl, MS · On-site

$15.50 - $18/hr

Nike Factory Store - Pearl Address: Pearl, MS Hours: Full Time (36-40 hours/week) We believe that ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Cabazon

Cabazon, CA · On-site

$21 - $27.30/hr

Nike Factory Cabazon Address: 48650 Seminole Dr Ste H234, Cabazon, CA 92230 Hours: Full Time - 34 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Orange

Orange, CA · On-site

$23 - $29.90/hr

Nike Factory Orange Address: 20 City Blvd W Spc A1, Orange, CA 92868 Hours: Full Time - 34-40 hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Nike Factory Store -- Kittery Address: Kittery, ME Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Harlem

New York, NY · On-site

$23 - $29.90/hr

Nike Factory Store Harlem Address: New York, NY Starting Pay Rate: Hours: Full Time - 34-40 hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

next page

Showing results 1-20

All JobsNike Customer Service Jobs

Nike Customer Service information

See salary details

$9

$18

$26

How much do nike customer service jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?

To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.

How much does Nike pay you to work?

Nike customer service representatives typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Some positions may also include benefits such as employee discounts and flexible schedules.

What is a Nike Customer Service job?

A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.

What are typical daily responsibilities for a Nike Customer Service representative?

As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.

What is the starting pay at Nike?

The starting pay for Nike customer service positions typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as employee discounts and flexible schedules.

What is Nike's customer service like?

Nike customer service representatives handle inquiries related to orders, products, and returns through phone, email, or live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions. The quality of service can vary, but Nike emphasizes responsive and professional support for its customers.

Is it hard to get hired by Nike?

Getting hired as a Nike customer service representative typically involves submitting an online application, passing interviews, and demonstrating good communication skills. The hiring process can be competitive, especially during peak seasons, and may require relevant experience or a customer-focused attitude.
More about Nike Customer Service jobs
What cities are hiring for Nike Customer Service jobs? Cities with the most Nike Customer Service job openings:
What are the most commonly searched types of Nike Customer Service jobs? The most popular types of Nike Customer Service jobs are:
What states have the most Nike Customer Service jobs? States with the most job openings for Nike Customer Service jobs include:
What job categories do people searching Nike Customer Service jobs look for? The top searched job categories for Nike Customer Service jobs are:
Nike Customer Service jobs near you
Infographic showing various Nike Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Supervisor - Nike Eugene

Supervisor - Nike Eugene

Nike

Eugene, OR • On-site

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

Location & Store Type: Nike Store
Address: 590 Pearl St Ste 100, Eugene, OR 97401
Hours: Full Time - 34-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as an Specialist. Are you ready to embrace it? Let's do it.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.
Be Rewarded for a Job Well Done
  • Discounts for you and your family from Nike, Converse and Jordan up to 50% off
  • Paid Time Off and Holiday Pay
  • All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Putting Your Best Foot Forward
  • Must be at least 18
  • 1 year of retail or consumer service experience preferred
  • Flexibility to work nights, weekends and holidays based on store needs
  • Use customer service authentically to ensure customers feel seen and understood in our stores
  • Ability to learn and train on the latest products and technologies
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For
  • Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
  • Bringing your positive attitude and passion to your teammates and customers every day
  • Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
  • Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
  • Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
  • Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
  • Showing up for your teammates by attending store events

#mynext: Be Empowered to Grow within NIKE, Inc. and Create the Future
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law

What Nike employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply