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Overnight Nike Customer Service Jobs (NOW HIRING)

Nike

Supervisor - Nike Henderson

Las Vegas, NV · On-site

$19.50/hr

Nike Factory Store Address: 9851 S Eastern Ave, Las Vegas, NV 89183 Starting Pay Rate: $19.50/hour ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Seaside

Seaside, OR · On-site

$18.25 - $21/hr

Nike Factory Store Address: 1111 N Roosevelt Dr Ste 400, Seaside, OR 97138 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Seaside

Seaside, OR · On-site

$18.25 - $21/hr

Nike Factory Store Address: 1111 N Roosevelt Dr Ste 400, Seaside, OR 97138 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Kittery

Kittery, ME · On-site

Nike Factory Store -- Kittery Address: Kittery, ME Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Lubbock

Lubbock, TX · On-site

$13.75 - $16/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Somerset

Troy, MI · On-site

$17 - $19.75/hr

Lace Up as a Nike Retail Supervisor As a Nike Retail Supervisor, you're the face of NIKE. Enjoy ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Woodburn

Woodburn, OR · On-site

Nike Factory Store Address: 1001 N Arney Rd Ste 810, Woodburn, OR 97071 Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Foley

Foley, AL · On-site

$15.50 - $17.75/hr

Nike Factory Store- Foley Address: Foley, AL Hours: Full Time - 34-40 hours per week, including ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Terrell

Terrell, TX · On-site

$15.75 - $18.25/hr

Nike Terrell Address: Terrell, TX Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Paramus

Paramus, NJ · On-site

$20.50 - $26.65/hr

Nike Factory Store Paramus Address: Paramus, NJ Starting Pay Rate: Hours: Full Time - 34-40 hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Bend

Bend, OR · On-site

$19 - $22/hr

Nike Factory Store Address: 61334 S Hwy 97 #430, Bend, OR 97702 Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Store Manager - Nike Keystone

Indianapolis, IN · On-site

Join the NIKE Team as a Store Manager As a Nike Store Manager, you're the face of NIKE. Enjoy high ... You'll work with your team to focus on customer service and get to the win the right way. We ...

NIKE

Nike Factory Store -- Kittery Address: Kittery, ME Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

NIKE

Supervisor - Nike Foxwoods

Mashantucket, CT · On-site

Nike Factory Store -- Foxwoods Address: Mashantucket, CT Hours: Full Time - 34-40 hours per week ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Oceanside

Oceanside, NY · On-site

$21.50 - $27.95/hr

Nike Factory Store Oceanside Address: Oceanside, NY Starting Pay Rate: Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Severville

Sevierville, TN · On-site

$15.25 - $17.50/hr

Nike Factory Store - Sevierville Address: Sevierville, TN Hours: Full Time (36-40 hours/week) We ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Sacramento

Sacramento, CA · On-site

$22 - $28.60/hr

Nike Clearance Sacramento Address: 2100 Arden Wy Ste 172 172, Sacramento, CA 95825 Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Supervisor - Nike Salem

Salem, NH · On-site

$18 - $20.75/hr

Nike Unite - Salem Address: Salem, NH Hours: Full Time - 34-40 hours per week, including nights and ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

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Overnight Nike Customer Service information

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$9

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$26

How much do overnight nike customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an overnight Nike customer service representative do?

An Overnight Nike Customer Service representative assists customers with their inquiries and issues during the nighttime hours, typically outside of standard business times. This role involves responding to customer questions via phone, email, or live chat, processing orders and returns, and resolving concerns related to Nike products and services. Working overnight ensures that customers receive support around the clock, which is especially important for international customers or those in different time zones. Representatives are expected to maintain a high level of professionalism and adhere to Nike’s customer service standards, even during late hours.

What is the difference between Overnight Nike Customer Service vs Nike Customer Service Representative?

AspectOvernight Nike Customer ServiceNike Customer Service Representative
Work HoursPrimarily overnight shifts, often late evening to early morningRegular business hours, daytime shifts
Work EnvironmentWarehouse or distribution center settingCall centers or retail stores
CredentialsHigh school diploma, basic customer service skillsHigh school diploma, customer service experience
Industry UsageLogistics, distribution, and warehouse operationsRetail, sales, and customer support

Overnight Nike Customer Service roles focus on logistics and warehouse support during overnight hours, while Nike Customer Service Representatives handle customer inquiries during regular hours. Both roles require customer service skills but differ mainly in work environment and schedule.

What are the key skills and qualifications needed to thrive as an overnight Nike customer service representative?

To excel as an Overnight Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and Nike’s product systems is typically required. Patience, adaptability, and the ability to remain calm under pressure are crucial soft skills for managing customer inquiries during off-hours. These skills and qualities are essential for delivering effective support, maintaining brand reputation, and ensuring customer satisfaction around the clock.

What are the unique challenges and rewards of working as an overnight Nike customer service representative?

Working as an Overnight Nike Customer Service representative comes with the unique challenge of managing customer inquiries during non-traditional hours, often requiring a high degree of independence and self-motivation. You’ll handle a variety of customer concerns, from order status to product information, and may need to resolve issues with limited immediate support from management. However, this role offers the reward of helping global customers in real time and often comes with shift differentials or additional compensation. It’s an excellent opportunity to develop strong problem-solving skills and can be a stepping stone to supervisory or specialized roles within Nike’s customer service operations.
More about Overnight Nike Customer Service jobs
What cities are hiring for Overnight Nike Customer Service jobs? Cities with the most Overnight Nike Customer Service job openings:
What are the most commonly searched types of Nike Customer Service jobs? The most popular types of Nike Customer Service jobs are:
What states have the most Overnight Nike Customer Service jobs? States with the most job openings for Overnight Nike Customer Service jobs include:
What job categories do people searching Overnight Nike Customer Service jobs look for? The top searched job categories for Overnight Nike Customer Service jobs are:
Overnight Nike Customer Service jobs near you
Infographic showing various Overnight Nike Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Department Manager (Overnight) - Nike Woodbury

Nike

New York, NY • On-site

$29.51 - $44.26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

The hourly rate for this position ranges from $29.51 to $44.26. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
Nike Job Description Master Retail OVN Department Manager Template
Location & Store Type: Nike Factory Store Woodbury
Address: Central Valley, NY
Starting Pay Rate:
Hours: Full Time - 34-40 hours per week, including nights and weekends - Overnight 9pm - 6am
Behind every great team is a great coach. That's why when you join us as a Department Manager, we refer to you as a Coach.
Join the NIKE Woodbury Team as an Overnight Department Manager
Bring retail to life in new ways as a Nike Overnight Department Manager. With ground-breaking technology and personalized customization for your customers, you will continue to evolve and grow, remaining on the cutting edge of what's possible. Your expertise is essential to creating not just a shopping experience but a true shopping destination.
We believe that if you have a body, you are an athlete, and you'll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
As an Overnight Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.
Putting Your Best Foot Forward
  • Three years of customer-facing retail or hospitality experience
  • One year of leadership experience
  • Demonstrated ability to recruit, build and lead high-performing teams
  • Proficient in Microsoft Office and retail business systems
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling
  • Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For
  • Leading a team the helps keep all store functions running seamlessly.
  • Ensuring your store is staffed by attracting, assessing, and onboarding your future teammates.
  • Equip store employees with tools needed to succeed in their day-to-day responsibilities.
  • Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
  • Managing product life cycle from stockroom to visual merchandising and the sales floor.

#mynext: Be Empowered to Grow within Nike and Create the Future
Be Rewarded for a Job Well Done
  • Medical, Dental and Vision Insurance
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Accrued Paid Time Off and Holiday Pay
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
  • Information about benefits can be found here

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