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Entry Level Nike Customer Service Jobs (NOW HIRING)

Nike

Supervisor - Nike Smithfield

Smithfield, NC · On-site

$15.50 - $18/hr

Nike Factory Store - Smithfield Address: Smithfield, NC Hours: Full Time (36-40 hours/week) We ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Retail Supervisor - Nike Fairfax

Fairfax, VA · On-site

$18.50 - $21.25/hr

Nike Retail Supervisor Location & Store Type: Nike Factory Store Fairfax Address: Fairfax, VA Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...

Nike

Department Manager - Nike Round Rock

Round Rock, TX · On-site

$41K/yr

Join the NIKE Team as a Department Manager As a Nike Department Manager, you're the face of NIKE ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Department Manager - Nike Vineland

Orlando, FL · On-site

$15.75 - $21.25/hr

Department Manager Nike Vineland Address: Orlando, FL Starting Pay Rate: [ Ex: $XX /year] Hours ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Nike

Overnight Department Manager - Nike Vineland

Orlando, FL · On-site

$15.75 - $21.25/hr

Overnight Dept. Manager - Nike Vineland Address: Orlando, FL Hours: Full Time - 34-40 hours per ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Nike

Assistant Store Manager - Nike Woodbury

New York, NY · On-site

$70K - $106K/yr

Nike Factory Store Woodbury Address: Central Valley, NY Starting Pay Rate: Hours: Full Time - 34-40 ... You'll work with your team to focus on customer service and get to the win the right way. We ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

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All JobsEntry Level Nike Customer Service Jobs

Entry Level Nike Customer Service information

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How much do entry level nike customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level nike customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level Nike customer service representatives and how can they be overcome?

Entry-level Nike customer service representatives often encounter challenges such as managing high call volumes during peak seasons, addressing a wide range of customer inquiries, and adapting to evolving product information. Success in this role comes from staying organized, actively listening to customers, and utilizing available resources like knowledge bases and team support. Building strong communication skills and remaining patient under pressure are key to overcoming these challenges and providing excellent customer experiences.

What does an entry level Nike customer service representative do?

An entry level Nike customer service representative assists customers with inquiries, orders, returns, and product information via phone, email, or live chat. They help resolve customer issues, provide guidance on Nike products, process transactions, and ensure a positive customer experience. Representatives are also expected to maintain up-to-date knowledge of Nike’s products, policies, and promotions to effectively assist customers.

What are the key skills and qualifications needed to thrive as an Entry Level Nike Customer Service Representative, and why are they important?

To thrive as an Entry Level Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, order processing software, and basic computer proficiency is often required. Patience, active listening, and a positive attitude help you excel when assisting diverse customers and handling challenging situations. These skills ensure customers receive an excellent brand experience and issues are resolved efficiently, supporting Nike's reputation and customer loyalty.

What is the difference between Entry Level Nike Customer Service vs Entry Level Nike Sales Associate?

AspectEntry Level Nike Customer ServiceEntry Level Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCustomer support centers, retail storesRetail stores, sales floors
Employer & Industry UsageUsed across Nike retail locations and support centersPrimarily in Nike retail stores
Common Search & Comparison IntentUnderstanding customer service roles at NikeExploring sales roles at Nike

Entry Level Nike Customer Service focuses on assisting customers with inquiries, returns, and support, often in call centers or support desks. Entry Level Nike Sales Associate emphasizes engaging customers on the sales floor, promoting products, and driving sales. Both roles require strong communication skills and familiarity with Nike products but differ mainly in their daily tasks and work settings.

More about Entry Level Nike Customer Service jobs
What cities are hiring for Entry Level Nike Customer Service jobs? Cities with the most Entry Level Nike Customer Service job openings:
What are the most commonly searched types of Nike Customer Service jobs? The most popular types of Nike Customer Service jobs are:
What states have the most Entry Level Nike Customer Service jobs? States with the most job openings for Entry Level Nike Customer Service jobs include:
What job categories do people searching Entry Level Nike Customer Service jobs look for? The top searched job categories for Entry Level Nike Customer Service jobs are:
Entry Level Nike Customer Service jobs near you
Infographic showing various Entry Level Nike Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Department Manager - Nike Orlando Service Center

Department Manager - Nike Orlando Service Center

Nike

Orlando, FL • On-site

$19.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

7th of 102 rated fashion retailers

Job description

Location & Store Type: Dept. Manager - Nike Orlando Service Center
Address: Orlando, FL
Hours:Full Time - 34-40 hours per week, including nights and weekends
Behind every great team is a great coach. That's why when you join us as a Department Manager, we refer to you as a Coach.
Join the NIKE Team as a Department Manager
As a Nike Department Manager, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
We believe that if you have a body, you are an athlete, and you'll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.
Putting Your Best Foot Forward
  • Three years of customer-facing retail or hospitality experience
  • One year of leadership experience
  • Demonstrated ability to recruit, build and lead high-performing teams
  • Proficient in Microsoft Office and retail business systems
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling
  • Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For
  • Leading a team the helps keep all store functions running seamlessly.
  • Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
  • Equip store employees with tools needed to succeed in their day-to-day responsibilities.
  • Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
  • Managing product life cycle from stockroom to visual merchandising and the sales floor.

#mynext: Be Empowered to Grow within Nike and Create the Future
Be Rewarded for a Job Well Done
  • Medical, Dental and Vision Insurance
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Accrued Paid Time Off and Holiday Pay
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law

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