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Entry Level Homebase Customer Service Jobs (NOW HIRING)

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$16 - $21.50/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Homecare Homebase

Customer Experience Representative

Plano, TX · On-site

$15.50 - $21/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Fashion Stop II

Customer Service

Baton Rouge, LA

$10 - $12/hr

Fashion Stop Llc in Baton Rouge, LA is looking for one customer service to join our 12 person ... We offer many great benefits, including free early access to your pay through Homebase.

FREEWAY LANES BOWLING

Customer Service

Selma, CA

$17 - $20/hr

Freeway Lanes Bowling in Selma, CA is looking for one customer service to join our 25 person strong ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Royal Pizza

Customer service

San Antonio, TX

$10 - $12/hr

Join the Team at Royal Pizza as a Customer Service Representative! Are you passionate about ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Stuzzi

Customer Service

Plymouth, MA

$16/hr

Join the Sweet Team at Stuzzi - Customer Service Role Are you passionate about creating delightful ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Sunrise Senior Living

Customer Service

Mclean, VA

$27.25/hr

Join Our Team as a Customer Service Professional at Sunrise Senior Living! At Sunrise Senior Living ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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Entry Level Homebase Customer Service information

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How much do entry level homebase customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Homebase Customer Service vs Entry Level Retail Customer Service?

AspectEntry Level Homebase Customer ServiceEntry Level Retail Customer Service
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site in office settings, using software toolsOn-site in retail stores, interacting directly with customers
Employer & IndustryHomebase, tech/software industryRetail stores, retail industry
Common Search IntentComparing entry-level customer service roles in tech companiesEntry-level retail customer service roles

Both roles involve assisting customers and require communication skills, but Entry Level Homebase Customer Service typically focuses on remote support within the tech industry, while Entry Level Retail Customer Service involves in-person interactions in retail stores. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

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Entry Level Homebase Customer Service jobs near you
Infographic showing various Entry Level Homebase Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Experience Representative

Dallas, TX • On-site

Homecare Homebase
Software Development • 201 - 500 employees

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

237th of 246 rated software companies

Uninterrupted breaks

Learn more about Homecare Homebaseexternal

$15 - $20.25/hr

Full-time

Posted 12 days ago

Job description


The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
A Leader who cares. CEO Luke Rutledge has continued mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.

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