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Assistant Homebase Customer Service Jobs (NOW HIRING)

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Join Our Team as a Customer Service Representative at PostalAnnex+ in Hood River, OR! Are you a ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Customer Service Clerk

Biloxi, MS · On-site

$10.25 - $11.50/hr

Here's what your day-to-day might look like: - Greet customers warmly and assist them at the front ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Customer Service at Covington

Covington, WA · On-site

$23.50 - $25/hr

Answer any questions the customers may have * Assist customers in preparing their orders * Clean ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

We offer many great benefits, including free early access to your pay through Homebase. * A Tip ... Answer any questions the customers may have * Assist Customers in preparing their orders * Clean ...

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How much do assistant homebase customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for assistant homebase customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Assistant Homebase Customer Service vs Customer Support Specialist?

AspectAssistant Homebase Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; may prefer some customer service or technical training
Work EnvironmentRetail or service industry settings, often in physical locationsCall centers, online support, or office environments
Employer & Industry UsageUsed by retail chains, hospitality, and service providersUsed across various industries including tech, retail, and healthcare
Common Search & Comparison IntentUnderstanding entry-level customer service roles in retail or service sectorsExploring technical or specialized customer support roles

The Assistant Homebase Customer Service role typically involves providing basic support in retail or service settings, focusing on customer inquiries and transactions. Customer Support Specialists often handle more technical or complex issues, sometimes requiring additional training. Both roles serve customer needs but differ in scope and environment.

What cities are hiring for Assistant Homebase Customer Service jobs? Cities with the most Assistant Homebase Customer Service job openings:
What are the most commonly searched types of Homebase Customer Service jobs? The most popular types of Homebase Customer Service jobs are:
What states have the most Assistant Homebase Customer Service jobs? States with the most job openings for Assistant Homebase Customer Service jobs include:
Customer Experience Representative

Customer Experience Representative

Homecare Homebase

Plano, TX

$15.50 - $21/hr

Other

Posted 29 days ago


Job description

Customer Experience Representative

Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. You will be responsible for:

  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:

  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. This position can be located in the Dallas, TX or Louisville, KY office.

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.

Our Team Members Also Enjoy:

  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
  • Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
  • A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.