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Full Time Homebase Customer Service Jobs (NOW HIRING)

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hchb

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst

Customer Experience Representative

Dallas, TX

$15.75 - $21.50/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst Newspapers

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst Newspapers

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst

Customer Experience Representative

Dallas, TX

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst Health

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Hearst

Customer Experience Representative

Dallas, TX

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Homebase

Bank Teller

Crowley, LA · On-site

$12.25 - $15.50/hr

Crowley HomeBase Bank Teller One Requirements ' High school or higher ' Six months of accoutning or ... good customer service skills. Handle more than 30,000 dollards at a time. Make, process, and ...

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Full Time Homebase Customer Service information

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How much do full time homebase customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Homebase Customer Service representatives, and how can they be managed?

Full Time Homebase Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication remotely, and handling diverse customer inquiries efficiently. Working from home can also present distractions and require strong self-motivation. To manage these challenges, it’s helpful to establish a dedicated workspace, maintain regular communication with your team via chat or video calls, and utilize organizational tools to track customer issues and resolutions. Continuous training and feedback can also help improve performance and job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Homebase Customer Service representative, and why are they important?

To excel as a Full Time Homebase Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Patience, adaptability, and a customer-focused mindset are standout soft skills in this position. These abilities are essential for delivering efficient, empathetic support and ensuring customer satisfaction in a remote work environment.

What is the difference between Full Time Homebase Customer Service vs Part Time Remote Customer Support?

AspectFull Time Homebase Customer ServicePart Time Remote Customer Support
Work ScheduleTypically 40 hours/week, fixed scheduleLess than 30 hours/week, flexible hours
Work EnvironmentHome office, company-provided equipmentHome or remote location, personal setup
CredentialsHigh school diploma or equivalent, customer service experienceSimilar credentials, often same industry certifications
Employer UsageCommon in retail, telecom, and service industriesUsed across various industries, including tech and e-commerce

Full Time Homebase Customer Service roles typically involve a fixed schedule and full-time hours, often with employer-provided equipment. In contrast, Part Time Remote Customer Support offers flexible hours and may be suitable for those seeking part-time work. Both roles require similar credentials and are common in customer service industries, but differ mainly in hours and scheduling flexibility.

What does a Full Time Homebase Customer Service employee do?

A Full Time Homebase Customer Service employee assists customers with their inquiries, processes orders, resolves complaints, and provides information about products and services. They typically work in retail environments or contact centers and are responsible for ensuring a positive customer experience. These employees may also handle returns, exchanges, and help customers find what they need, all while maintaining company standards and policies.
What cities are hiring for Full Time Homebase Customer Service jobs? Cities with the most Full Time Homebase Customer Service job openings:
What are the most commonly searched types of Homebase Customer Service jobs? The most popular types of Homebase Customer Service jobs are:
What states have the most Full Time Homebase Customer Service jobs? States with the most job openings for Full Time Homebase Customer Service jobs include:
Full Time Homebase Customer Service jobs near you
Customer Experience Representative

Customer Experience Representative

Homecare Homebase

Dallas, TX • On-site

$15 - $20.25/hr

Full-time

Posted 21 days ago

Job description

Job Description
The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.
This position can be located in the Dallas, TX or Louisville, KY office.
What You Can Expect From Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
  • Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
  • A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.

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