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Full Time Homebase Customer Service Jobs (NOW HIRING)

Million Air

Customer Service Full Time

San Antonio, TX · On-site

$16/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

SCHEELS

Customer Service - Full-Time

Johnstown, CO · On-site

$19/hr

We are looking for a Customer Service Specialist to be the heartbeat of our front-end operations. This isn't just about processing transactions; it's about delivering the "world-class" experience our ...

Budget Rent a Car

CSR (Full-Time)

Grand Island, NE · On-site

$16 - $19/hr

Budget is looking to bring on Full-Time Customer Service/Sales Representative to help handle client reservations for our location in Grand Island. This position would be responsible for delivering ...

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Full Time Homebase Customer Service information

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How much do full time homebase customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by Full Time Homebase Customer Service representatives, and how can they be managed?

Full Time Homebase Customer Service representatives often encounter challenges such as managing high call volumes, maintaining clear communication remotely, and handling diverse customer inquiries efficiently. Working from home can also present distractions and require strong self-motivation. To manage these challenges, it’s helpful to establish a dedicated workspace, maintain regular communication with your team via chat or video calls, and utilize organizational tools to track customer issues and resolutions. Continuous training and feedback can also help improve performance and job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Homebase Customer Service representative, and why are they important?

To excel as a Full Time Homebase Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Patience, adaptability, and a customer-focused mindset are standout soft skills in this position. These abilities are essential for delivering efficient, empathetic support and ensuring customer satisfaction in a remote work environment.

What is the difference between Full Time Homebase Customer Service vs Part Time Remote Customer Support?

AspectFull Time Homebase Customer ServicePart Time Remote Customer Support
Work ScheduleTypically 40 hours/week, fixed scheduleLess than 30 hours/week, flexible hours
Work EnvironmentHome office, company-provided equipmentHome or remote location, personal setup
CredentialsHigh school diploma or equivalent, customer service experienceSimilar credentials, often same industry certifications
Employer UsageCommon in retail, telecom, and service industriesUsed across various industries, including tech and e-commerce

Full Time Homebase Customer Service roles typically involve a fixed schedule and full-time hours, often with employer-provided equipment. In contrast, Part Time Remote Customer Support offers flexible hours and may be suitable for those seeking part-time work. Both roles require similar credentials and are common in customer service industries, but differ mainly in hours and scheduling flexibility.

What does a Full Time Homebase Customer Service employee do?

A Full Time Homebase Customer Service employee assists customers with their inquiries, processes orders, resolves complaints, and provides information about products and services. They typically work in retail environments or contact centers and are responsible for ensuring a positive customer experience. These employees may also handle returns, exchanges, and help customers find what they need, all while maintaining company standards and policies.
What cities are hiring for Full Time Homebase Customer Service jobs? Cities with the most Full Time Homebase Customer Service job openings:
What are the most commonly searched types of Homebase Customer Service jobs? The most popular types of Homebase Customer Service jobs are:
What states have the most Full Time Homebase Customer Service jobs? States with the most job openings for Full Time Homebase Customer Service jobs include:
Full Time Homebase Customer Service jobs near you
Customer Service Full Time

Customer Service Full Time

Million Air

San Antonio, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Million Air rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

38th of 52 rated aviation services

Job description

Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, and paid time off, along with competitive pay?
Then you will love being a valued part of our award-winning team! The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced.
Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider.
Responsibilities and Duties of the Customer Service Representative:
  1. Greet customers in a friendly, professional manner
  2. Provide concierge services to pilots and customers including making reservations as required
  3. Invoicing for services rendered to customers and pilots
  4. Record customer preferences in Million Air internal system
  5. Proactive preparation for all incoming aircraft
  6. Provides timely feedback to the company regarding service failures or customer concerns
  7. Partner with line service team to meet and exceed customer's service expectations
  8. Keep hospitality bar stocked with snacks and beverages
  9. Maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
  1. Customer focus- naturally outgoing/extroverted
  2. Communicate with customers and employees in person, on phone, and through radio communications
  3. Strong computer skills including Microsoft office products and point of sale programs
  4. Basic mathematical knowledge
  5. Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)

Reporting Relationship
This position reports to the Customer Service Manager.
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
  1. Must be able to lift 25 pounds
  2. Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
  3. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Position Type and Expected Hours of Work
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications
  1. Customer service experience preferably in the service industry
  2. High School Diploma or equivalent
  3. Entry level position
  4. Ability to work evenings weekends, and holidays
  5. Acceptable driving record
  6. Ability to pass a background check
  7. Zero tolerance drug free employer includes pre-employment and random screening

AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Applicants must be able to pass a 10-yr Background check and are subject pre employment drug screen.

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