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Homebase Customer Service Jobs (NOW HIRING)

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Taboola

CUSTOMER SERVICE

New York, NY

$60.25/hr

Join Taboola as a Customer Service Representative! Are you passionate about helping others and ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

PostalAnnex+

Customer service

Hood River, OR · On-site

$16.50 - $18.50/hr

Join Our Team as a Customer Service Representative at PostalAnnex+ in Hood River, OR! Are you a ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Just Salad

CUSTOMER SERVICE

New York, NY

$47.25/hr

Join the Just Salad Team as a Customer Service Superstar! Looking for a role where you can make a ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Bridesmaids

Customer Service Clerk

Biloxi, MS · On-site

$10.25 - $11.50/hr

Join Our Team as a Customer Service Clerk! Are you someone who enjoys helping others and thrives in ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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How much do homebase customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a Homebase Customer Service job?

A Homebase Customer Service job involves assisting customers with inquiries, providing product information, handling complaints, and ensuring a positive shopping experience. Employees in this role may work in-store or remotely, offering support via phone, email, or live chat. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. Depending on the position, duties may also include processing orders, returns, and troubleshooting issues.

What are the key skills and qualifications needed to thrive in the Homebase Customer Service position, and why are they important?

To thrive as a Homebase Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software and proficiency in online chat, email, or call center platforms are commonly required. Excellent listening skills, patience, and a positive attitude help individuals build rapport and effectively address customer concerns. These qualities are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently resolving issues in a remote work environment.

What does a typical workday look like for a Homebase Customer Service representative?

A typical day as a Homebase Customer Service representative involves interacting with customers through online chat, email, or phone to answer questions, resolve issues, and provide product or service information. Most representatives log in to a remote system, join team meetings virtually, and follow a set schedule with designated breaks. You may also be responsible for documentation, escalating complex cases, and meeting daily performance targets. Collaboration with supervisors and other team members usually happens through messaging platforms or video calls, ensuring support and continuity even while working from home.

More about Homebase Customer Service jobs
What cities are hiring for Homebase Customer Service jobs? Cities with the most Homebase Customer Service job openings:
What are the most commonly searched types of Homebase Customer Service jobs? The most popular types of Homebase Customer Service jobs are:
What states have the most Homebase Customer Service jobs? States with the most job openings for Homebase Customer Service jobs include:
What job categories do people searching Homebase Customer Service jobs look for? The top searched job categories for Homebase Customer Service jobs are:
Homebase Customer Service jobs near you
Infographic showing various Homebase Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.
Customer Experience Representative

Customer Experience Representative

Homecare Homebase

Plano, TX

$15.50 - $21/hr

Other

Posted 29 days ago

Job description

Customer Experience Representative

Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. You will be responsible for:

  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:

  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. This position can be located in the Dallas, TX or Louisville, KY office.

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.

Our Team Members Also Enjoy:

  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
  • Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
  • A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization — from Intake to Discharge — to achieve transformative results.

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