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Homebase Customer Service Jobs (NOW HIRING)

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Homebase * Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. * Multitasking: The ability to juggle phone calls, in ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Homebase Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. Multitasking: The ability to juggle phone calls, in ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Homebase * Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. * Multitasking: The ability to juggle phone calls, in ...

David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Homebase * Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. * Multitasking: The ability to juggle phone calls, in ...

Sahadi's

Customer Service Shift Manager

Brooklyn, NY · On-site

$20 - $25/hr

Customer Service - Provide every customer with an excellent experience! Answer questions and give ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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How much do homebase customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a Homebase Customer Service?

A Homebase Customer Service job involves assisting customers with inquiries, providing product information, handling complaints, and ensuring a positive shopping experience. Employees in this role may work in-store or remotely, offering support via phone, email, or live chat. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. Depending on the position, duties may also include processing orders, returns, and troubleshooting issues.

What are the key skills and qualifications needed to thrive in Homebase Customer Service?

To thrive as a Homebase Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with customer relationship management (CRM) software and proficiency in online chat, email, or call center platforms are commonly required. Excellent listening skills, patience, and a positive attitude help individuals build rapport and effectively address customer concerns. These qualities are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently resolving issues in a remote work environment.

What does a typical workday look like for a Homebase Customer Service representative?

A typical day as a Homebase Customer Service representative involves interacting with customers through online chat, email, or phone to answer questions, resolve issues, and provide product or service information. Most representatives log in to a remote system, join team meetings virtually, and follow a set schedule with designated breaks. You may also be responsible for documentation, escalating complex cases, and meeting daily performance targets. Collaboration with supervisors and other team members usually happens through messaging platforms or video calls, ensuring support and continuity even while working from home.

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Homebase Customer Service jobs near you
Infographic showing various Homebase Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

medical receptionist

Bloomfield, CT • On-site

David J Domenichini MD
See more jobs at David J Domenichini MDexternal

$16.50 - $20/hr

Full-time

Re-posted yesterday

Job description

About the Role:
Join our dynamic team at David J Domenichini MD as a Medical Receptionist, where you will be the first point of contact for our valued patients. This exciting role combines administrative expertise with a passion for patient care in a welcoming environment.
About Us:
David J Domenichini MD has been serving the Bloomfield, CT community for over a decade, providing exceptional healthcare services with a personal touch. Our patients love us for our commitment to quality care and our dedicated staff, who create a supportive and positive workplace culture.

Responsibilities:
  • Greet and check in patients with a friendly and professional demeanor.
  • Manage phone calls, schedule appointments, and handle patient inquiries efficiently.
  • Maintain accurate patient records and manage electronic health information systems.
  • Assist with billing and insurance verification processes.
  • Coordinate with medical staff to ensure smooth patient flow and communication.
  • Handle administrative tasks such as filing, scanning, and managing office supplies.
  • Ensure compliance with HIPAA regulations and maintain patient confidentiality.
  • Provide exceptional customer service to enhance patient satisfaction and experience.
Requirements:
  • High school diploma or equivalent; additional certification in medical office administration is a plus.
  • Proven experience in a medical office or healthcare setting preferred.
  • Strong communication skills and a friendly, patient-focused attitude.
  • Proficiency in electronic health record (EHR) systems and Microsoft Office.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Excellent organizational skills and attention to detail.
  • Knowledge of medical terminology and insurance processes is beneficial.
  • Willingness to learn and adapt to new technologies and procedures.

The Candidate must be proficient in:
  • Communication: Clear, polite verbal and written skills are essential for greeting visitors, answering phone calls, and taking accurate messages. 
    Homebase
  • Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. 
  •  Multitasking: The ability to juggle phone calls, in-person inquiries, and administrative tasks simultaneously without losing composure.
  • Organization: Strong time management and attention to detail help keep the front desk tidy, track schedules, and easily retrieve documents or messages.
  • Technical Proficiency: Comfort with modern office tools, such as multi-line phone systems, booking software, email, and visitor management systems. 
    Including Insurance referrals , Prior Authorization submission.