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Flexible Homebase Customer Service Jobs (NOW HIRING)

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Homecare Homebase

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Homecare Homebase

Customer Experience Representative

Plano, TX · On-site

$15.50 - $21/hr

... Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting ...

Austin Roller Rink

Customer Service

Austin, TX

$10/hr

Join the Team at Austin Roller Rink as a Customer Service Superstar! Looking for a dynamic and ... Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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David J Domenichini MD

medical receptionist

Bloomfield, CT · On-site

$16.50 - $20/hr

Homebase * Customer Service: A welcoming, professional demeanor ensures guests feel valued and creates a strong first impression of the business. * Multitasking: The ability to juggle phone calls, in ...

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How much do flexible homebase customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for flexible homebase customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Flexible Homebase Customer Service vs Retail Customer Service?

AspectFlexible Homebase Customer ServiceRetail Customer Service
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentRemote or flexible hours, often from homeIn-store, face-to-face interaction with customers
Employer & Industry UsageUsed by companies offering remote or gig-based customer supportCommon in retail stores, supermarkets, and malls

Flexible Homebase Customer Service roles typically involve remote work with flexible hours, focusing on customer support via phone or online. Retail Customer Service positions are usually in-store roles requiring direct customer interaction. Both roles require similar credentials but differ mainly in work environment and employer settings.

What cities are hiring for Flexible Homebase Customer Service jobs?

Cities with the most Flexible Homebase Customer Service job openings:

What are the most commonly searched types of Homebase Customer Service jobs?

The most popular types of Homebase Customer Service jobs are:

What states have the most Flexible Homebase Customer Service jobs?

States with the most job openings for Flexible Homebase Customer Service jobs include:

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For Flexible Homebase Customer Service jobs, the most frequently searched job titles are:

Flexible Homebase Customer Service jobs near you

Customer Experience Representative

Homecare Homebase

Dallas, TX • On-site

$15 - $20.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Homecare Homebase rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

238th of 247 rated software companies

Job description


The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
  • Communicating with customers via phone, email, and live chat
  • Assisting customers with questions, software navigation, and issue resolution
  • Identifying trending issues and providing thorough research and documentation of findings
  • Coordinating with teams across the business to relay information

What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
  • Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
  • Quick learners with strong problem solving and creative thinking abilities
  • Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
  • Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.
This position can be located in the Dallas, TX or Louisville, KY office.
What You Can Expect From Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
  • Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
  • Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
  • A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.

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