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Entry Level Discover Card Customer Service Jobs (NOW HIRING)

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$15.75 - $21.50/hr

Bank Card CSR Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until ...

Bankers' Bank of Kansas

Bank Card CSR

Wichita, KS · On-site

$14.25 - $19.50/hr

Responsible for providing customer service to bankers and cardholders via various contact methods ... Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and ...

Bank of Colorado

CREDIT CARD CSR

Papillion, NE · On-site

Credit Card CSR Assists with customer service phone and email requests from branches and processor call center. Performs various credit card duties. Researches customer requests. Answers phone and ...

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Entry Level Discover Card Customer Service information

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How much do entry level discover card customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level discover card customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Discover Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Discover Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or office settings, handling customer inquiriesBank branches, in-person interactions with customers
Employer & IndustryFinancial services, credit card companiesBanking, financial institutions
Common Search & ComparisonCustomer service roles in credit card companiesEntry-level banking roles involving cash handling and customer interaction

Both roles involve customer interaction within the financial industry, but Discover Card Customer Service focuses on credit card support via phone or online, while Bank Tellers handle in-person banking transactions. Understanding these differences helps job seekers find the right entry-level position in finance.

Does Entry Level Discover Card Customer Service allow remote work?

Entry Level Discover Card Customer Service positions typically offer some remote work options, especially for roles involving phone support and online communication. However, availability varies by location and employer policies, and on-site presence may be required for training or certain tasks. Candidates should review specific job postings for remote work opportunities and requirements.

Is customer service an entry-level job?

Customer service positions, including Entry Level Discover Card Customer Service roles, are typically considered entry-level jobs that require minimal prior experience. These roles often involve basic communication skills, familiarity with computer systems, and training provided by the employer, making them accessible to recent graduates or individuals new to the workforce.
More about Entry Level Discover Card Customer Service jobs

What cities are hiring for Entry Level Discover Card Customer Service jobs?

Cities with the most Entry Level Discover Card Customer Service job openings:

What are the most commonly searched types of Discover Card Customer Service jobs?

The most popular types of Discover Card Customer Service jobs are:

What states have the most Entry Level Discover Card Customer Service jobs?

States with the most job openings for Entry Level Discover Card Customer Service jobs include:

What job categories do people searching Entry Level Discover Card Customer Service jobs look for?

The top searched job categories for Entry Level Discover Card Customer Service jobs are:

Entry Level Discover Card Customer Service jobs near you
Infographic showing various Entry Level Discover Card Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Bank Card CSR

Bankers' Bank of Kansas

Wichita, KS • On-site

$15.75 - $21.50/hr

Other

Posted 4 days ago

Job description

Bank Card CSR

Job Summary: Responsible for providing customer service to bankers and cardholders via various contact methods, including phone, email, and mail. Hours of operation are 8:00 a.m. until 5:00 p.m., Monday through Friday, in a normal office environment.

Duties:

  • Answer incoming calls or emails from cardholders and banks with inquiries on accounts.
  • Responsible for maintenance on customer requests such as activation of cards, credit limit increases, deceased and divorce notifications, address changes, name changes and addition of cardholders.
  • Recommends improvements and automation of processes to increase efficiency and accuracy.
  • Promote strong teamwork with regular communication within the Bank Card team, BBOK teammates, and service partners, using appropriate methods depending on audience.
  • Ensure compliance and audit requirements are met on all responsibilities assigned by adhering to payment network regulations, as well as federal rules and regulations. These regulations include but are not limited to the Truth in Lending Act, Electronic Funds Transfers Act and Gramm-Leach-Bliley Act (Financial Privacy and Safeguard Rules), Identity Theft/Red Flag Rules and Bank Secrecy Act.
  • Other Duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • High school diploma or equivalent
  • Excellent customer service skills with ability to act in a positive and professional manner
  • Excellent written and verbal communication skills, with ability to clearly communicate detailed information to customers, coworkers, and management
  • Ability to follow detailed procedures within defined service level timeframes
  • Strong knowledge of Microsoft Excel and Microsoft Word
  • Mathematical and analytical skills
  • Ability to use basic office equipment and tools, such as the telephone, computer, calculator, fax machine, and copy machine
  • Ability to maintain confidentiality
  • Willingness to take on projects as needed while completing daily and monthly duties
  • Team oriented

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