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Promotional Products Customer Service Representative Jobs

SAI NetCOM

Customer Service Representative

Alpharetta, GA

$15.50 - $21.25/hr

We sell business products that every company needs including promotional products, business ... Working for PROFORMA IDEA PRESS based in ALPHARETTA GA, the Customer Service Representative is ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

May help to train and mentor Customer Service Representatives. WHAT YOU BRING TO THE TABLE ... promotional product fulfillment. * Assist Customers with print and printing projects * Have ...

Ingersoll Rand

Customer Service Representative

Buda, TX · On-site

$15 - $20.50/hr

Customer Service Representative Ingersoll Rand is an equal opportunity employer. All qualified ... Supported by over 80+ brands, our products are used in various end-markets including life sciences ...

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Promotional Products Customer Service Representative information

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How much do promotional products customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for promotional products customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Promotional Products Customer Service Representative vs Promotional Products Sales Associate?

AspectPromotional Products Customer Service RepresentativePromotional Products Sales Associate
CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentOffice setting, call centers, or online supportRetail stores, trade shows, or client meetings
Employer & Industry UsagePromotional product companies, marketing firmsPromotional product companies, retail outlets
Primary FocusHandling customer inquiries, order processing, supportEngaging clients, upselling, closing sales

The Promotional Products Customer Service Representative primarily focuses on supporting customers through inquiries and order management, while the Promotional Products Sales Associate emphasizes engaging clients and closing sales. Both roles require communication skills and industry knowledge but differ in daily responsibilities and interaction types.

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Promotional Products Customer Service Representative jobs near you
Infographic showing various Promotional Products Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

SAI NetCOM

Alpharetta, GA

$15.50 - $21.25/hr

Full-time

Re-posted 11 days ago

Job description

Company Description

Proforma is a leader in the printing and promotional products industry with over 30 years of experience, and is recognized as one of the industry's top leaders. We sell business products that every company needs including promotional products, business documents, commercial print, office supply products and e-solutions.

Working for PROFORMA IDEA PRESS based in ALPHARETTA GA, the Customer Service Representative is responsible for handling the day-to-day general office duties and providing telephone support to customers and vendors.

PROFORMA IDEA PRESS AND Sai Netcom USA  is an e-commerce enabled company with multiple websites for direct to consumers as well as business to business and has been  in business for over 10 years now. 

Proforma idea press is part of the franchise network of proforma PFG  , a $400 million company with over 700 franchise owners and branches all over US Canada and Europe.

Proforma was recently recognized as:

#2 Top Distributor by Promo Marketing magazine
#2 Top Distributor by Print Solutions magazine
#3 Top Distributor by Counselor magazine
#9 Best Places To Work by Counselor magazine


We have opportunities for the right candidate fr a full time employment in our customer service department . We offer an independent work culture with an open door policy.  

Job Description

Product research, sourcing and quoting
Telephone communication with vendors to generate ideas and get pricing
Process client orders
Provide daily order update reports
Additional duties as assigned

Qualifications

Requirements:
Must have printing or promotional products experience
Excellent verbal/written communication and organizational skills are essential
Strong computer skills required with proficiency in Word, Excel and Outlook
Must be able to work in a fast paced, deadline driven environment
Ability to manage multiple projects and multi-task
Excellent research skills and experience in using industry search tools

Additional Information

Job provides safe , respectable and flexible working atmosphere with independence of action and free flow of information , .competitive compensation and Benefits with opportunity to grow 

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