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Entrylevel Customer Experience Analyst Jobs (NOW HIRING)

Summit 7 Systems

Customer Experience Analyst

AL · On-site +1

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience Analyst Location: Huntsville, AL Salary*: $50,000 - $60,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to ...

TalentSky

Customer Experience Analyst

Redwood City, CA · On-site

The Customer Experience Analyst contributes to the TalentSky mission by assuring that each TalentSky enterprise customer is successfully on-boarded, trained, and given all the information they need ...

TEKsystems

Customer Experience Analyst

Stamford, CT

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience (CX) Analytics * Customer Insights * Tableau * MicroStrategy * Data Analysis * Insight Storytelling * Cross-functional Collaboration * Data Validation / Data Quality * Executive ...

Summit 7 Systems

Customer Experience Analyst

Huntsville, AL · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Experience Analyst will work with the Customer Advocate Manager and other MSP/MSSP resources to ensure we maintain SLAs and customer satisfaction for our MSP/MSSP clients. This role will ...

Summit 7 Systems

Customer Experience Analyst

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience Analyst Location: Huntsville, AL Salary*: $50,000 - $60,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to ...

TEKsystems

Customer Experience Analyst

Stamford, CT · On-site

$50 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience (CX) Analytics * Customer Insights * Tableau * MicroStrategy * Data Analysis * Insight Storytelling * Cross-functional Collaboration * Data Validation / Data Quality * Executive ...

Scott & Associates, PC

Customer Experience Analyst

Plano, TX · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a motivated Customer Experience Analyst to join our Plano, TX-based team. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:

Basis AI

Customer Experience Analyst

New York, NY · On-site

$70K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll come in as one of the first dedicated customer experience hires at Basis. You'll be our customers' first line of defense, and you'll build the playbooks and knowledge base that scale support ...

Basis AI

Customer Experience Analyst

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll come in as one of the first dedicated customer experience hires at Basis. You'll be our customers' first line of defense, and you'll build the playbooks and knowledge base that scale support ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Customer Experience Analyst - REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with ...

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All JobsEntrylevel Customer Experience Analyst Jobs

Entrylevel Customer Experience Analyst information

See salary details

$15

$34

$61

How much do entrylevel customer experience analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entrylevel customer experience analyst in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Customer Experience Analyst vs Customer Service Representative?

AspectEntrylevel Customer Experience AnalystCustomer Service Representative
Primary RoleAnalyzes customer feedback, identifies trends, and recommends improvements to enhance customer experienceHandles customer inquiries, resolves issues, and provides support directly to customers
Required SkillsData analysis, communication, problem-solving, familiarity with CRM toolsCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, often with cross-department collaborationCall centers, retail stores, or online support channels
Typical CertificationsCustomer experience or data analysis certifications (optional)Customer service or support certifications (optional)

While both roles focus on customer interactions, the Entrylevel Customer Experience Analyst primarily analyzes data to improve overall customer satisfaction, whereas the Customer Service Representative directly interacts with customers to resolve issues. The analyst role involves more data-driven tasks, while the representative role emphasizes direct communication and support.

More about Entrylevel Customer Experience Analyst jobs
What cities are hiring for Entrylevel Customer Experience Analyst jobs? Cities with the most Entrylevel Customer Experience Analyst job openings:
What states have the most Entrylevel Customer Experience Analyst jobs? States with the most job openings for Entrylevel Customer Experience Analyst jobs include:
What job categories do people searching Entrylevel Customer Experience Analyst jobs look for? The top searched job categories for Entrylevel Customer Experience Analyst jobs are:
Entrylevel Customer Experience Analyst jobs near you
Infographic showing various Entrylevel Customer Experience Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,775 per year, or $35 per hour.

Customer Experience Analyst

Summit 7 Systems

AL • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Position Title:
Customer Experience Analyst
Location:
Huntsville, AL
Salary*:
$50,000 - $60,000
*Dependent upon qualifications
Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as:
  • Excellent health benefits from BCBS
  • Smile brighter with Ameritas dental benefits
  • See into the future with our luxurious VSP vision benefits
  • Prepare for the long-haul courtesy of our 401k with company matching
  • 10 days' vacation, 7 days sick time
  • Bonuses and salary increase potential via our certifications plan

We do cool work here, defying expectations by simply being who we are - each of us makes an impact.
Summary:
The Customer Experience Analyst will work with the Customer Advocate Manager and other MSP/MSSP resources to ensure we maintain SLAs and customer satisfaction for our MSP/MSSP clients. This role will be a key part of maintaining SLAs, ensuring cases are handled efficiently and providing valuable insights to the Customer Experience Advocate and MSP/MSSP leadership
Essential Functions:
  • Review case status
  • Assist in analyzing cases to determine areas of focus and improvement
  • Support root cause analysis under guidance from senior staff
  • Gather artifacts for strategic business reviews and client interactions
  • Communicate with clients as required, escalating issues when appropriate

Duties and Responsibilities:
  • Collaborate and communicate effectively within a team
  • Ensure requests are routed to the proper resource quickly and efficiently
  • Enter all time and expenses as they occur
  • Pursue continuous education and technical skill development through outlets including industry standard certifications
  • Support customer relationship efforts through timely, professional communication
  • Escalate complex issues to senior team members as needed
  • Demonstrate professionalism with clients across channels, including phone, on-site, and through emails, to resolve all client requests/questions
  • Provide fast turnaround of client and internal requests as directed

Job Specifications:
Required
  • Associate or bachelor's degree in computer science or MIS from a reputable institute or equivalent practical 0-2 years of experience in a technical support, help desk, or MSP environment
  • Foundational understanding of Windows, Office 365, and general IT concepts

Optional / Desired
  • Security+ Certification
  • Office 365 experience
  • Interest in developing technical troubleshooting and customer service skills

Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.
Summit 7 Systems, LLC is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

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