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Entrylevel Customer Experience Analyst Jobs (NOW HIRING)

NielsenIQ

Analyst Customer Insights

Edison, NJ · On-site

$58K - $70K/yr

Experience in a professional services organization and applied analytics to resolve business issues. 1-2 years of retail or CPG experience highly preferred * Strong logic, deductive reasoning ...

GE

Entry-Level Customer Service Representative

Norfolk, VA · On-site

$15.50 - $21/hr

No previous experience is required. We provide comprehensive paid training, ongoing mentorship, and ... About the Role As an Entry-Level Customer Service Representative, you will serve as a key point of ...

Kia America

Talent Experience Analyst

Irvine, CA · On-site

Status Exempt General Summary The Talent Experience Analyst supports the design and delivery of ... Customer service mindset; professional discretion and ability to maintain confidentiality. Other ...

Lever Demo 2

Customer Success Analyst

Irvine, CA · On-site

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Kia America, Inc.

Talent Experience Analyst

Irvine, CA · On-site

Status Exempt General Summary The Talent Experience Analyst supports the design and delivery of ... Customer service mindset; professional discretion and ability to maintain confidentiality. Other ...

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Entrylevel Customer Experience Analyst information

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How much do entrylevel customer experience analyst jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entrylevel customer experience analyst in the United States is $34.99, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $38.22 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Customer Experience Analyst vs Customer Service Representative?

AspectEntrylevel Customer Experience AnalystCustomer Service Representative
Primary RoleAnalyzes customer feedback, identifies trends, and recommends improvements to enhance customer experienceHandles customer inquiries, resolves issues, and provides support directly to customers
Required SkillsData analysis, communication, problem-solving, familiarity with CRM toolsCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, often with cross-department collaborationCall centers, retail stores, or online support channels
Typical CertificationsCustomer experience or data analysis certifications (optional)Customer service or support certifications (optional)

While both roles focus on customer interactions, the Entrylevel Customer Experience Analyst primarily analyzes data to improve overall customer satisfaction, whereas the Customer Service Representative directly interacts with customers to resolve issues. The analyst role involves more data-driven tasks, while the representative role emphasizes direct communication and support.

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Entrylevel Customer Experience Analyst jobs near you
Entry Level Customer Service Representative

Entry Level Customer Service Representative

Genesis Marketing Inc.

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Posted 14 days ago

Job description

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions Meet with customer in person to discuss their areas of need Develop great relationships with customers daily Utilize an effective and efficient system Succeed in company sponsored training classes Specialize in customer retention and customer acquisition Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily Ability to prioritize and multitask Ability to maintain a positive and professional demeanor Excellent written and verbal communication skills Preferred experience in customer service, sales, call center, client relations and hospitality.

WHAT’S IN IT FOR YOU Paid training Top-notch sales training Competitive comp plans: Weekly pay with w/ uncapped commission potential Opportunities for rapid advancement Weekly and monthly bonuses Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions

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