Entrylevel Customer Experience Analyst Jobs in Merced, CA

Come join our family!  If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!  

ABOUT MICROBAC

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

JOB SUMMARY

The Analyst I, working in an accredited commercial laboratory, provides a variety of routine scientific tasks under close supervision. Receives specific and detailed instructions as to required tasks and results expected.  

ESSENTIAL FUNCTIONS

• Following established SOP’s and adhering to state, federal and other accrediting body requirements, prepare and process samples, and collect information about the composition of substances to support the analytical testing needs of clients, for such purposes as quantitative analysis, and product development 
• Prepare necessary standards, solutions, reagents, media, and samples for sample analyses
• Utilize specialized laboratory equipment and instrumentation to process and analyze samples
• Perform equipment and instrumentation set up
• Accurately record observations and data and basic interpretation of data
• Maintain the integrity of procedures and record professional activity for peer review
• Monitor and address sample backlog issues
• Maintain accurate, up to date logs, notebooks and equipment records
• Perform necessary laboratory administrative functions such as filing paperwork, photocopying, reviewing of data, and entering data into computerized LIMS
• May be asked to perform duties of a Technical Manager or Study Manager
• Comply with and promote Safety, and Quality programs

MINIMUM REQUIREMENTS

• High School Diploma; plus, two years of related experience or a bachelor’s degree
• Basic knowledge of principles, terminology, practices, techniques and instrumentation commonly used in a laboratory setting
• Ability to effectively prioritize work and manage time to meet deadlines and rush orders
• Computer literacy
• Ability to work with delicate laboratory equipment
• Ability to communicate effectively in both written and verbal formats

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:  

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to stand, walk, and sit.
• The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Working Conditions:  

• While performing the duties of this job, the employee frequently works near moving mechanical parts and is frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• The noise level in the work environment is usually moderate.

 As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.

OTHER:

This job description is not an exhaustive list of all duties an employee may be required to perform.  Microbac reserves the right to revise the job description at any time. 

Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration. 

Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.