ZipRecruiter

Log In

2

Entrylevel Customer Experience Analyst Jobs in Florida

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Collaborate with team members to ensure a seamless customer experience * Assist in identifying ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Collaborate with team members to ensure a seamless customer experience * Assist in identifying ...

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

  • PTO

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... Recent graduates and entry-level candidates welcome - no prior call center experience required

next page

Showing results 1-20

All JobsEntrylevel Customer Experience Analyst JobsEntrylevel Customer Experience Analyst Jobs in Florida

Entrylevel Customer Experience Analyst information

What is the difference between Entrylevel Customer Experience Analyst vs Customer Service Representative?

AspectEntrylevel Customer Experience AnalystCustomer Service Representative
Primary RoleAnalyzes customer feedback, identifies trends, and recommends improvements to enhance customer experienceHandles customer inquiries, resolves issues, and provides support directly to customers
Required SkillsData analysis, communication, problem-solving, familiarity with CRM toolsCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, often with cross-department collaborationCall centers, retail stores, or online support channels
Typical CertificationsCustomer experience or data analysis certifications (optional)Customer service or support certifications (optional)

While both roles focus on customer interactions, the Entrylevel Customer Experience Analyst primarily analyzes data to improve overall customer satisfaction, whereas the Customer Service Representative directly interacts with customers to resolve issues. The analyst role involves more data-driven tasks, while the representative role emphasizes direct communication and support.

What are popular job titles related to Entrylevel Customer Experience Analyst jobs in Florida?

For Entrylevel Customer Experience Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entrylevel Customer Experience Analyst jobs in Florida look for?

The top searched job categories for Entrylevel Customer Experience Analyst jobs in Florida are:

What cities in Florida are hiring for Entrylevel Customer Experience Analyst jobs?

Cities in Florida with the most Entrylevel Customer Experience Analyst job openings:

Entrylevel Customer Experience Analyst jobs near you

Customer Experience Representative

J L Marine Systems, Inc.

Tampa, FL

$15 - $20.50/hr

Part-time

Re-posted yesterday

Job description

Description

Job Purpose

The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Actively listen to customers to      understand their needs and determine appropriate solutions.
  • Provide basic to moderate      technical assistance.
  • Process inbound orders      accurately.
  • Participate in cross-training      across technical and sales-related customer service tasks.
  • Resolve common customer      concerns, such as shipping or invoicing issues.
  • Perform other duties as      assigned.

Requirements

Skills and Qualifications

  • High school diploma or GED      required.
  • 1-2 years of customer service      experience preferred (internships, part-time roles, or volunteer      experience accepted).
  • Strong multitasking ability.
  • Excellent communication and      customer relationship skills.
  • Ability to work effectively in      a team environment.
  • Relevant certificates or      related experience a plus, but not required for entry-level consideration.

Apply