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Customer Representative Jobs in Florida (NOW HIRING)

TrueHeritage Staffing

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Customer Service Representative (Insurance)

Port Charlotte, FL · On-site

$22 - $24/hr

TrueHeritage Staffing is seeking a Customer Service Representative (CSR) for a well-established insurance agency in the Lake Suzy area. This is an excellent opportunity for someone who enjoys ...

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All JobsCustomer Representative JobsCustomer Representative Jobs in Florida

Customer Representative information

See Florida salary details

$7

$14

$20

How much do customer representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer representative in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

What are Customer Representatives?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

How does a Customer Representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What does a customer representative do?

A customer representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

Is it hard to get hired at Amazon?

Applying for a Customer Representative position at Amazon involves a standard hiring process that includes submitting an online application, passing assessments, and completing interviews. The difficulty varies based on the applicant's experience, skills, and the number of applicants, but Amazon's hiring process is competitive and often requires demonstrating strong communication and problem-solving abilities.

What jobs pay 4000 a week without a degree?

Customer representatives typically do not earn $4,000 weekly without advanced experience or commission-based incentives. High-paying roles that can reach this level often involve sales, real estate, or specialized trades where performance and skills are key, and some may require certifications or licensing. Most jobs paying this amount consistently without a degree are rare and usually involve commission or bonus structures.

How can I make 2000 a week working from home?

A customer representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing strong communication skills, using CRM tools, and seeking roles with higher pay or performance-based bonuses.

What are the key skills and qualifications needed to thrive as a Customer Representative, and why are they important?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.
More about Customer Representative jobs
What are the most commonly searched types of Customer Representative jobs in Florida? The most popular types of Customer Representative jobs in Florida are:
What are popular job titles related to Customer Representative jobs in Florida? For Customer Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Representative jobs in Florida look for? The top searched job categories for Customer Representative jobs in Florida are:
What cities in Florida are hiring for Customer Representative jobs? Cities in Florida with the most Customer Representative job openings:
What are popular job titles related to Customer Representative jobs in FL? For Customer Representative jobs in FL, the most frequently searched job titles are:
Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Florida as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Branch Customer Representative

Suncoast Credit Union Careers

Naples, FL

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Overview

Compensation: $20.00 Hourly - Incentive raises earned for learning key skills!

Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation

Position Type: Full Time

The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.

Responsibilities
  • Greet and welcome members to the credit union branch providing excellent member service throughout interactions 
  • Identify ways to improve members' financial life
  • Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
  • Provide answers to members' questions
  • Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
  • Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders 
  • Assess membership eligibility by interviewing prospective members
  • Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
  • Open deposit account  
  • Perform account changes, reconciliations, and error resolution
  • Implement credit union policies and procedures regarding teller transactions
  • Verify deposits, withdrawals, loan payments, and account balance amounts
  • Obtain proper identification and endorsements
  • Verify signatures, maintain proper check approval and cash drawer limits  
  • Balance cash drawer at the end of day  
  • Maintain an accurate teller balancing record
  • Secure negotiable items and confidential records
  • Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
  • High school diploma or equivalent
  • 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
  • General math proficiency to balance cash drawer, audit own work, and reconcile accounts
  • Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
  • Must be able to maintain a high level of confidentiality

Skills 

  • Customer Service 
  • Data Science 
  • Sales

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.

Safe Act Statement

This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.

Benefits

  • Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
  • Community Involvement: Paid Volunteer Hours
  • Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. 

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Employment Type: FULL_TIME

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