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Customer Representative Manager Jobs in Florida (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...

Next Stop Travels

Travel Customer Representative

Orlando, FL · On-site

$15 - $20.25/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...

Next Stop Travels

Travel Customer Representative

Sarasota, FL · On-site

$14.75 - $20.25/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...

Next Stop Travels

Travel Customer Representative

Miami, FL · On-site

$15.25 - $20.75/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...

TrueHeritage Staffing

Be Seen First

Customer Service Representative (Insurance)

North Port, FL · On-site

$22 - $24/hr

Work closely with producers and account managers to ensure excellent client service. * Follow ... Qualifications * Florida 4-40 Customer Representative License (Required) * Minimum 1 year of ...

Goodyear Tire & Rubber

Customer Representative Role

Tampa, FL · On-site

$14.50 - $18.25/hr

... service customer's needs as deemed safe by company policy. * Match mounting, match mating dual ... Properly executing required billing documents (accurate and legible) then submitting to management.

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Customer Representative Manager information

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
What are the most commonly searched types of Customer Representative jobs in Florida? The most popular types of Customer Representative jobs in Florida are:
What cities in Florida are hiring for Customer Representative Manager jobs? Cities in Florida with the most Customer Representative Manager job openings:
Customer Representative Manager jobs near you

Door to Door Sales Rep - Manager

Rowland Pest Management

Casselberry, FL • On-site

$100K/yr

Full-time

Retirement, PTO

Re-posted 9 days ago

Job description

Elevate your sales career to new heights as a Door to Door Sales Rep - Manager at Rowland Pest Management! Are you ready to unleash your leadership potential, earn up to $100k per year, enjoy excellent benefits like 401k with a 5% match, paid time off (PTO), and paid training, and build a high-performing sales team? Join us in revolutionizing the pest management industry and make your mark!


ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.


A DAY IN THE LIFE OF A DOOR TO DOOR SALES REP - MANAGER

As a Door to Door Sales Rep - Manager, you're not just a salesperson; you're a coach, mentor, and motivator. Your day begins with strategizing, setting goals, and inspiring your team with your infectious energy. You lead by example, demonstrating your sales prowess while guiding your reps to thrive in the field. Together, you conquer new territories, forge strong customer relationships, and celebrate victories. It's a journey filled with camaraderie, growth, and endless opportunities.


REQUIREMENTS FOR A DOOR TO DOOR SALES REP - MANAGER

  • Proven experience in door-to-door sales
  • Previous experience in sales management
  • Trustworthy and persuasive with excellent leadership abilities

This position is full-time and enjoys a flexible schedule.


ARE YOU READY TO JOIN OUR TEAM?

If you're ready to embark on this exhilarating sales management journey, take the first step by completing our initial 3-minute, mobile-friendly application. It's your passport to a world of unlimited potential and professional growth. Get ready to lead the charge as a Door to Door Sales Rep - Manager with Rowland Pest Management!

Apply