Customer Rep
$15.75 - $21.50/hr
About the job Customer Rep Customer Rep needs 1+ years experience Customer Rep requires ... Ability to multi-task and manage multiple conflicting priorities * Ability to maintain composure ...
Customer Rep
$15.75 - $21.50/hr
About the job Customer Rep Customer Rep needs 1+ years experience Customer Rep requires ... Ability to multi-task and manage multiple conflicting priorities * Ability to maintain composure ...
CSR Manager
Houston, TX · On-site
$20/hr
Ace Handyman Services is Hiring a CSR Manager! Location: Houston, TX Schedule: Full-Time | On-Site Pay: Starting at $20/hour + Weekly Commission Bonuses Employment Type: Full-Time Up to $800 per week ...
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CSR Manager
Houston, TX · On-site
$20/hr
Ace Handyman Services is Hiring a CSR Manager! Location: Houston, TX Schedule: Full-Time | On-Site Pay: Starting at $20/hour + Weekly Commission Bonuses Employment Type: Full-Time Up to $800 per week ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
CSR Manager
Oakbrook Terrace, IL · On-site
Company Description Manufacturing Company located in Franklin Park, IL seeks a CSR Manager. Company information including the name is private. Responsible for responding to customer questions ...
Eye Care Customer Rep
$15.25 - $20.50/hr
Manage customer late lists, moving late jobs through the lab and communicating with customers. needs 1+ years experience Eye Care Customer Rep requires: Optical or eye care customer service ...
Eye Care Customer Rep
$15.25 - $20.50/hr
Manage customer late lists, moving late jobs through the lab and communicating with customers. needs 1+ years experience Eye Care Customer Rep requires: Optical or eye care customer service ...
Customer Representative
$62.47K - $68.97K/yr
... CRM software is a plus Join our team of dedicated professionals and make a difference in the lives of our customers. Job Type: Full-time Benefits: Health insurance On-the-job training Shift: Day ...
Customer Representative
$62.47K - $68.97K/yr
... CRM software is a plus Join our team of dedicated professionals and make a difference in the lives of our customers. Job Type: Full-time Benefits: Health insurance On-the-job training Shift: Day ...
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Customer Representative
Denver, CO · On-site
$16.50 - $22.50/hr
The Customer Representative plays a vital role in ensuring a positive customer experience through ... This position involves managing various customer interactions primarily via email and phone ...
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Customer Representative
Denver, CO · On-site
$16.50 - $22.50/hr
The Customer Representative plays a vital role in ensuring a positive customer experience through ... This position involves managing various customer interactions primarily via email and phone ...
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small ... A DAY IN THE LIFE OF A DOOR TO DOOR SALES REP - MANAGER As a Door to Door Sales Rep - Manager, yo ...
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small ... A DAY IN THE LIFE OF A DOOR TO DOOR SALES REP - MANAGER As a Door to Door Sales Rep - Manager, yo ...
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Customer Representative
Carteret, NJ · On-site
$22.50/hr
DSV - Customer Service Representative (CSR) * Location: Carteret, NJ * Shift: 2nd Shift * Pay Rate ... Run and print shipments from the WMS (Warehouse Management System) * Generate shipping paperwork ...
New
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Customer Representative
Carteret, NJ · On-site
$22.50/hr
DSV - Customer Service Representative (CSR) * Location: Carteret, NJ * Shift: 2nd Shift * Pay Rate ... Run and print shipments from the WMS (Warehouse Management System) * Generate shipping paperwork ...
New
Travel Customer Representative
Manhattan, NY · On-site +1
$17.75 - $24/hr
Travel Customer Representative New York, New York, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Manhattan, NY · On-site +1
$17.75 - $24/hr
Travel Customer Representative New York, New York, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Indianapolis, IN · Remote
$15.25 - $20.75/hr
Travel Customer Representative Indianapolis, Indiana, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Indianapolis, IN · Remote
$15.25 - $20.75/hr
Travel Customer Representative Indianapolis, Indiana, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Orlando, FL · On-site +1
$15 - $20.25/hr
Travel Customer Representative Orlando, Florida, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Orlando, FL · On-site +1
$15 - $20.25/hr
Travel Customer Representative Orlando, Florida, United States About the Job Travel Customer ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Monroe, NC · On-site +1
$14.75 - $20.25/hr
Travel Customer Representative Unionville, North Carolina, United States About the Job Travel ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Travel Customer Representative
Monroe, NC · On-site +1
$14.75 - $20.25/hr
Travel Customer Representative Unionville, North Carolina, United States About the Job Travel ... Strong organizational and time-management abilities * Ability to work independently and remotely ...
Customer Representative
$14 - $19/hr
Customer Experience Representative $60,000-$100,000+ Opportunity | No Sundays | Paid Training ... Many of our managers started in roles just like this one. If you want a career with real income ...
Customer Representative
$14 - $19/hr
Customer Experience Representative $60,000-$100,000+ Opportunity | No Sundays | Paid Training ... Many of our managers started in roles just like this one. If you want a career with real income ...
Travel Customer Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
As a Travel Customer Representative, you'll work remotely to create and manage personalized travel experiences for clients around the world. You'll serve as their main point of contact before, during ...
Travel Customer Representative
Chicago, IL · Remote
$16.50 - $22.50/hr
As a Travel Customer Representative, you'll work remotely to create and manage personalized travel experiences for clients around the world. You'll serve as their main point of contact before, during ...
Travel Customer Representative
Laurel, MD · On-site +1
$16.50 - $22.25/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Laurel, MD · On-site +1
$16.50 - $22.25/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Baton Rouge, LA · On-site +1
$12.50 - $17/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Baton Rouge, LA · On-site +1
$12.50 - $17/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Nashville, TN · On-site +1
$15.50 - $21/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Nashville, TN · On-site +1
$15.50 - $21/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Charlotte, NC · On-site +1
$15.75 - $21.25/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Travel Customer Representative
Charlotte, NC · On-site +1
$15.75 - $21.25/hr
About the job Travel Customer Representative Position: Travel Customer Representative Company ... time-management abilities - Ability to work independently and remotely while maintaining a high ...
Routinely check the status of Call Center Representatives to ensure staff is available to answer ... Proven track record in customer service, ideally in management * Patient, diplomatic leader who ...
Quick apply
Routinely check the status of Call Center Representatives to ensure staff is available to answer ... Proven track record in customer service, ideally in management * Patient, diplomatic leader who ...
Customer Representative Manager information
See salary details
$5.29 - $10.82
0% of jobs
$10.82 - $16.35
11% of jobs
$16.35 - $21.88
0% of jobs
$24.69 is the 25th percentile. Wages below this are outliers.
$21.88 - $27.40
27% of jobs
$27.40 - $32.93
9% of jobs
$32.93 - $38.46
0% of jobs
$38.46 - $43.99
0% of jobs
The median wage is $45.53 / hr.
$43.99 - $49.52
9% of jobs
$49.52 - $55.05
10% of jobs
$57.73 is the 75th percentile. Wages above this are outliers.
$55.05 - $60.58
16% of jobs
$60.58 - $66.11
16% of jobs
$5
$42
$66
How much do customer representative manager jobs pay per hour?
As of May 31, 2026, the average hourly pay for customer representative manager in the United States is $42.16, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $59.38 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Representative Manager, and why are they important?
To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.
How does a Customer Representative Manager typically collaborate with other departments to resolve customer issues?
A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.
What does a Customer Representative Manager do?
A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.
What is the difference between Customer Representative Manager vs Customer Service Supervisor?
| Aspect | Customer Representative Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops strategies, manages performance | Supervises daily customer service operations, trains staff, handles escalations |
| Required Credentials | Bachelor's degree in business or related field, experience in customer service management | High school diploma or equivalent, experience in customer service roles |
| Work Environment | Office setting, managerial meetings, strategic planning | Call centers, retail stores, or service centers |
| Industry Usage | Common in large organizations with multiple teams | Found in various customer service settings, often in retail and call centers |
The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.
What cities are hiring for Customer Representative Manager jobs? Cities with the most Customer Representative Manager job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Customer Representative Manager jobs? States with the most job openings for Customer Representative Manager jobs include:
Job description
About the job Customer Rep
Customer Rep needs 1+ years experience
Customer Rep requires:
- Ability to multi-task and manage multiple conflicting priorities
- Ability to maintain composure through stressful situations
- Proficient in Microsoft applications
- Excellent written and oral communication skills required
- Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner.
- Provide accurate information regarding products, services, orders, and account status.
- Troubleshoot customer issues and work with internal teams to resolve concerns quickly.
- Document all customer interactions in the CRM system with accuracy and attention to detail.
About Global Channel Management
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Austell, GA, US
Year founded
2009