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Seasonal Customer Representative Jobs (NOW HIRING)

Signet Jewelers Ltd.

Seasonal Customer Service

Peoria, IL · On-site

$16 - $17/hr

SEASONAL Customer Service & Shipping Associate - Watch Repair We are seeking a Seasonal Associate to support our Watch Repair facility in Peoria, with a strong focus on phone-based customer support.

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How much do seasonal customer representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for seasonal customer representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Representative vs Customer Service Associate?

AspectSeasonal Customer RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, seasonal settings like retail, holiday, or peak periodsYear-round retail or service locations, call centers
Employer & IndustryRetail, hospitality, e-commerce during peak seasonsRetail stores, call centers, service industries
Search & Comparison IntentFocus on seasonal roles, temporary employmentLong-term or permanent customer service roles

Seasonal Customer Representatives typically work during peak seasons for temporary periods, focusing on high-volume customer interactions. Customer Service Associates usually hold ongoing, year-round positions providing consistent support. Both roles require similar skills and training but differ mainly in duration and seasonal demand.

What are Seasonal Customer Representatives?

Seasonal Customer Representatives are temporary employees hired by companies during busy periods, such as holidays or peak sales seasons, to assist with customer service tasks. Their responsibilities typically include answering customer inquiries, processing orders, handling returns or complaints, and providing general support to ensure a positive customer experience. These roles require strong communication skills and the ability to work efficiently in a fast-paced environment. Seasonal positions can sometimes lead to permanent roles, depending on company needs and employee performance.

What are some typical challenges faced by Seasonal Customer Representatives during peak periods, and how can they effectively manage them?

Seasonal Customer Representatives often experience high call volumes and increased customer inquiries during peak times, such as holidays or sales events. This can make time management and maintaining a positive attitude challenging. To succeed, representatives should prioritize clear communication, practice patience, and use available resources like internal knowledge bases or escalation procedures. Building strong teamwork with colleagues and seeking support from supervisors can also help manage workload and stress effectively.

What are the key skills and qualifications needed to thrive as a Seasonal Customer Representative, and why are they important?

To thrive as a Seasonal Customer Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and digital communication tools is often required. Patience, adaptability, and a positive attitude are crucial soft skills for handling high volumes of customer interactions and resolving issues efficiently. These competencies ensure excellent customer experiences, boost satisfaction, and help companies successfully manage peak seasonal demand.
What cities are hiring for Seasonal Customer Representative jobs? Cities with the most Seasonal Customer Representative job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Seasonal Customer Representative jobs? States with the most job openings for Seasonal Customer Representative jobs include:
Seasonal Customer Representative jobs near you
Seasonal Customer Service Representative

Seasonal Customer Service Representative

Thomas Jefferson Foundation, Inc.

Charlottesville, VA • On-site

$15 - $16/hr

Full-time, Part-time

Retirement

Re-posted 6 days ago

Job description

About The Thomas Jefferson Foundation
The Thomas Jefferson Foundation was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson’s world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored at Monticello. Monticello is recognized as a Historic Landmark, a United Nations World Heritage Site and a Site of Conscience. As a private, nonprofit organization, the Foundation’s regular operating budget does not receive ongoing government support to fund its twofold mission of preservation and education. For information, visit Monticello.org.
Seasonal Customer Service Representative (Day and Evening Shifts)
Job Purpose
The seasonal customer service representative will be responsible for assisting customers with order placement and status updates.
Compensation
$15.00 - $16.00 per hour
Essential Functions
  • Answer order line and process customer’s orders.
  • Update customers on order status.
  • Answer Customer Service line when needed and forward customer’s concerns to the full-time staff.
Knowledge, Skills, and Abilities
  • Must be proficient in email and phone etiquette.
  • Must possess basic reading, math, and computer/data entry skills.
  • Must be able to follow oral and written instructions.
  • Must be knowledgeable in conflict resolution skills.
  • Must be able to work on-site.
Physical Demands and Work Considerations
  • This position is based in our distribution center located in Ivy, Virginia. Customer Server Representatives should be able to switch between the evening and day shifts as needed during the busy holiday season (mid-October to December 31). We have multiple shifts from 8:00 am to 10:00 pm.
  • Weekend hours required during busy season.
  • Saturday hours 9:00 am to 5:00 pm and Sunday hours 12:00 pm to 5:00 pm.
  • This position will begin on September 8, 2026 and end on December 18, 2026.
Education
  • High-school diploma or GED preferred.
  • Customer Service experience required.
We provide the following benefits for our part-time employees:
  • 401(k) retirement savings plan + up to a 6% match.
  • Fitness club membership discount.
  • Discount in the Monticello Café, gift shop, and Monticello online catalog.
  • Employee Assistance Program (EAP) – free for employee and dependents.
  • $500 employee referral bonus.
If you believe this opportunity is the right fit for you, we encourage you to apply!

Apply