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Online Customer Representative Jobs (NOW HIRING)

Harper Adventures Travel Agency

Online Customer Service

$16.50 - $22.25/hr

Online Customer Service Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help clients design and book memorable ...

AO Globe Life

Entry-Level Online Customer Service Rep

Ocala, FL · On-site +1

$14.50 - $19.50/hr

What You'll Do As a Remote Benefits Representative, you will: * Meet with clients through scheduled ... Professionalism, integrity, and a customer-first mindset Previous experience in customer service ...

AO Globe Life

Entry-Level Online Customer Service Rep

$16.50 - $22.25/hr

What You'll Do As a Remote Benefits Representative, you will: * Meet with clients through scheduled ... Professionalism, integrity, and a customer-first mindset Previous experience in customer service ...

Global Channel Management

Customer Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

About the job Customer Rep Customer Rep needs 2+ years experience Customer Rep requires: * Onsite * Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch * Outbound, inbound ...

Global Channel Management

Customer Rep

Rochester, NY · On-site

$15.75 - $21.50/hr

About the job Customer Rep Customer Rep needs 1+ years experience Customer Rep requires: * Ability to multi-task and manage multiple conflicting priorities * Ability to maintain composure through ...

Buy Any Coin LLC

Customer Service Representative

$16.50 - $22.25/hr

Online Customer Service Representative Startup seeking dynamic, highly organized sales representative to interface with customers in an online commodities marketplace. The right applicant will have ...

Kim Luxe Travel

Travel Customer Representative

$16.50 - $22.25/hr

Travel Customer Representative Barcelona, Spain About the Job Travel Customer Representative We are ... Comfortable using online tools, apps, and communication platforms * Interest in travel and creating ...

Archer Travel Group

Customer Representative

$16.50 - $22.25/hr

Customer Representative Brooklyn Park, MN, USA Or refer someone Job Openings Customer Representative About the Job Customer Representative About the job Travel customer representative As a Travel ...

Kim Luxe Travel

Travel Customer Representative

$16.50 - $22.25/hr

Travel Customer Representative Berlin, Germany About the Job Travel Customer Representative We are ... Comfortable using online tools, apps, and communication platforms * Interest in travel and creating ...

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Online Customer Representative information

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How much do online customer representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for online customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an online customer representative?

Online Customer Representatives are professionals who assist customers with their inquiries, issues, or concerns through digital channels such as email, live chat, or social media. They are responsible for providing information about products or services, resolving complaints, and ensuring customer satisfaction. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced online environment. Online Customer Representatives are essential for maintaining a positive relationship between a company and its customers in the digital space.

What are the key skills and qualifications needed to thrive as an online customer representative, and why are they important?

To thrive as an Online Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and helpdesk systems is typically required. Patience, empathy, and active listening are critical soft skills that help build customer trust and satisfaction. These skills and qualities are essential for efficiently resolving customer inquiries and ensuring a positive customer experience in digital environments.

How does an online customer representative typically collaborate with other departments to resolve customer issues?

Online Customer Representatives often work closely with teams such as technical support, billing, and sales to address customer inquiries efficiently. When a customer's concern requires specialized knowledge or action, representatives escalate the issue or coordinate with the relevant department to ensure a timely resolution. Effective communication and documentation are key, as representatives must relay accurate information between the customer and internal teams. This collaborative approach helps deliver a seamless customer experience and fosters a supportive work environment.

What is the difference between Online Customer Representative vs Customer Service Agent?

AspectOnline Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or online platforms, handling digital inquiriesCall centers, retail stores, or office settings, handling in-person or phone inquiries
Industry UsagePrimarily in e-commerce, tech, and online servicesRetail, telecom, hospitality, and various service industries
Common Search/ComparisonYesYes

Online Customer Representatives focus on assisting customers via digital channels like chat or email, often working remotely. Customer Service Agents may handle inquiries through phone, in-person, or online, working in physical locations or call centers. While both roles require strong communication skills and customer service experience, Online Customer Representatives are specialized in online platforms, making their roles distinct in the digital customer support landscape.

More about Online Customer Representative jobs

What cities are hiring for Online Customer Representative jobs?

Cities with the most Online Customer Representative job openings:

What are the most commonly searched types of Customer Representative jobs?

The most popular types of Customer Representative jobs are:

What states have the most Online Customer Representative jobs?

States with the most job openings for Online Customer Representative jobs include:

Online Customer Representative jobs near you
Infographic showing various Online Customer Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

ONLINE Customer Support Representative

Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.50 - $22.25/hr

Other

Medical, Life

Posted 15 days ago

Job description

Remote Customer Service Representative | Work From Home | Weekly Pay | Flexible Schedule
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Career That Fits Your Life
Ready to achieve professional success without sacrificing valuable family time? Join our fully remote team and enjoy the flexibility to create your own schedule, work from home, and build a rewarding career with unlimited growth potential.
We're seeking motivated, service-driven individuals to join our growing team as Remote Customer Service Representatives / Client Benefits Representatives. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and provide outstanding customer service while helping working families protect what matters most.
No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Provide exceptional customer service and client support.
  • Educate clients about life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate client records and follow-up documentation.
  • Participate in weekly coaching, training, and leadership development.
What We're Looking For
  • Strong communication, active listening, and problem-solving skills.
  • Positive attitude with a willingness to learn and grow.
  • Self-motivated with excellent time-management skills.
  • Comfortable working independently while collaborating with a remote team.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, hospitality, healthcare, banking, education, or sales experience is helpful-but not required.
What You'll Gain
🏠 100% Remote Work
Work from anywhere in the United States with no commute.
Flexible Schedule
Create a schedule that supports your lifestyle and family priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance-based incentives.
🎓 Ongoing Training & Mentorship
Receive virtual coaching and professional development from experienced leaders invested in your success.
♥ Comprehensive Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement Opportunities
💻 Industry-Leading Technology
Work with modern digital tools and virtual systems designed to support your success from anywhere.
Why AO?
For more than 70 years, AO has helped protect working families across North America through life, accident, and supplemental health insurance benefits.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from the comfort of your home.
Ready to Ignite Your Career?
If you're looking for a rewarding remote career that combines customer service, flexibility, professional development, and unlimited growth potential, we'd love to hear from you.
Apply today by submitting your updated resume.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply