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Seasonal Customer Service Representative - onsite

Alpharetta, GA · On-site

$16/hr

We're looking for friendly, motivated Seasonal Customer Service Representatives to support our customers during our peak insurance season. In this role, you will help policyholders with questions ...

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Adecco

Seasonal Customer Service

Summit, NJ

$20/hr

Seasonal Customer Service Representative Location: Summit, NJ Pay: $20.00/hour Assignment: Seasonal (October through January, with potential to extend) Join a customer-focused team delivering ...

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Seasonal Customer Representative information

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How much do seasonal customer representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for seasonal customer representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Customer Representative vs Customer Service Associate?

AspectSeasonal Customer RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentTemporary, seasonal settings like retail, holiday, or peak periodsYear-round retail or service locations, call centers
Employer & IndustryRetail, hospitality, e-commerce during peak seasonsRetail stores, call centers, service industries
Search & Comparison IntentFocus on seasonal roles, temporary employmentLong-term or permanent customer service roles

Seasonal Customer Representatives typically work during peak seasons for temporary periods, focusing on high-volume customer interactions. Customer Service Associates usually hold ongoing, year-round positions providing consistent support. Both roles require similar skills and training but differ mainly in duration and seasonal demand.

What is a seasonal customer representative?

Seasonal Customer Representatives are temporary employees hired by companies during busy periods, such as holidays or peak sales seasons, to assist with customer service tasks. Their responsibilities typically include answering customer inquiries, processing orders, handling returns or complaints, and providing general support to ensure a positive customer experience. These roles require strong communication skills and the ability to work efficiently in a fast-paced environment. Seasonal positions can sometimes lead to permanent roles, depending on company needs and employee performance.

What are some typical challenges faced by seasonal customer representatives during peak periods, and how can they effectively manage them?

Seasonal Customer Representatives often experience high call volumes and increased customer inquiries during peak times, such as holidays or sales events. This can make time management and maintaining a positive attitude challenging. To succeed, representatives should prioritize clear communication, practice patience, and use available resources like internal knowledge bases or escalation procedures. Building strong teamwork with colleagues and seeking support from supervisors can also help manage workload and stress effectively.

What are the key skills and qualifications needed to thrive as a seasonal customer representative?

To thrive as a Seasonal Customer Representative, you need strong customer service skills, effective communication abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and digital communication tools is often required. Patience, adaptability, and a positive attitude are crucial soft skills for handling high volumes of customer interactions and resolving issues efficiently. These competencies ensure excellent customer experiences, boost satisfaction, and help companies successfully manage peak seasonal demand.
What cities are hiring for Seasonal Customer Representative jobs? Cities with the most Seasonal Customer Representative job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Seasonal Customer Representative jobs? States with the most job openings for Seasonal Customer Representative jobs include:
Seasonal Customer Representative jobs near you

Seasonal Customer Service Representative - onsite

RemX

Alpharetta, GA • On-site

$16/hr

Temporary

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We’re looking for friendly, motivated Seasonal Customer Service Representatives to support our customers during our peak insurance season. In this role, you will help policyholders with questions, process updates, and deliver a positive experience during a busy time of year. If you enjoy helping people and thrive in a fast-paced environment, this is a great opportunity to join our team.

Key Responsibilities

  • Respond to inbound calls, emails, and chats from customers regarding insurance policies, billing, coverage questions, and account updates
  • Assist customers with filing claims or directing them to the appropriate department
  • Maintain accurate and detailed customer records in our systems
  • Provide clear explanations of policy information and available options
  • Meet performance metrics including quality, accuracy, and customer satisfaction
  • Handle customer concerns with professionalism, empathy, and problem-solving
  • Support other administrative or customer-facing tasks as needed during peak volume

Required Qualifications

  • Prior customer service experience
  • Strong communication skills—both verbal and written
  • Comfort navigating computer systems and multitasking during calls
  • Ability to remain calm and helpful under pressure
  • Availability to work flexible or extended hours during peak season
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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