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Virtual Customer Representative Jobs (NOW HIRING)

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

New

World Book

Customer Success Representative

Chicago, IL · On-site

Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

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Virtual Customer Representative information

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How much do virtual customer representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Virtual Customer Representative jobs? Cities with the most Virtual Customer Representative job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Virtual Customer Representative jobs? States with the most job openings for Virtual Customer Representative jobs include:
Virtual Customer Representative jobs near you
Infographic showing various Virtual Customer Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Virtual Customer Representative

Consumer Cellular

Louisville, KY • On-site

$16/hr

Other

Posted 3 days ago

New

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

Experience Required

6 months

Minimum Education Required

High School Diploma/G.E.D.

Expected Start Date

06/26/2026

Compensation

$16.00 - $16.00 / hourly

Hours Per Week

40

Number Of Positions

50

Job Description

What You will Do

Customer Champion – You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 4+ calls per hour from our customers across the USA

Technology Troubleshooter – When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you able to answer questions, but you are the solution! Customers may need help with basic phone functions, but this role also includes more detailed troubleshooting that requires you to navigate multiple screens and systems at the same time while walking a customer through step-by-step instructions. Some of the areas you could assist with include changing a SIM card, downloading apps, adding contacts, or helping customers work through more complex device or service issues.

Highly Organized and Motivated – This role requires you to be at your best throughout your entire shift. Since you are working from home, you will have to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will need to have a quiet, distraction-free workplace and the ability to stay organized while using multiple systems at once. Two monitors are necessary for this role to help with navigation, troubleshooting, and supporting customers efficiently.

Team Player – We win, we celebrate, we laugh, we appreciate and respect each other as professionals and teammates. This is part of the secret sauce of Consumer Cellular. This means we work collaboratively and appreciate each others’ differences, strengths, and talents.

Benefits Offered

What is in it for YOU –

Flexibility in Schedule – We offer full-time, part-time, and split-shift options.

Competitive Wage and Savings – ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked. You will also be able to save on gas and lunches out!

Career Growth – You are in charge of your career at Consumer Cellular and have the freedom to grow. Yes, you read that correctly – you have the freedom to self-promote through meeting and maintaining your metrics.

Paid Training – Full-time, 5-week training that is 100% paid!

Dynamite Benefits – Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)

Equal Employment Opportunity (EEO) Employer

Yes

Americans with Disabilities Act (ADA) compliant

Yes

Background Check Required

Yes

Industry

Other

Place of Work

Remote

Requisition ID

260591

What Consumer Cellular employees say

Pay

Benefits

Hours and flexibility

Workplace

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