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Virtual Customer Representative Jobs in Alberta (NOW HIRING)

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous customer service representative experience needed. Just a ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous customer service representative experience needed. Just a ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous customer service representative experience needed. Just a ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous customer service representative experience needed. Just a ...

AFG Inc

CA$850/wk

Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities * No previous customer service representative experience needed. Just a ...

Match Retail

Field Sales Representative

Edmonton, AB

CA$55K - CA$58K/yr

... enhanced customer experiences. The agency prides itself on top-notch people and best-in-class ... Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent ...

Match Retail

Field Sales Representative

Edmonton, AB · On-site

CA$55K - CA$58K/yr

... enhanced customer experiences. The agency prides itself on top-notch people and best-in-class ... Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent ...

Match Retail

Field Sales Representative

Edmonton, AB

CA$55K - CA$58K/yr

... enhanced customer experiences. The agency prides itself on top-notch people and best-in-class ... Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent ...

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Infographic showing various Virtual Customer Representative job openings in Alberta as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Representative Calgary, AB

Calgary, AB

BearCom
Wireless Telecommunications Carriers • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Recommended by parents

Learn more about BearComexternal

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted yesterday

Job description

About BearCom:

  • Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
  • 40+ Years Industry-Leading Experience
  • Partnerships with Motorola, JVC Kenwood, Avigilon, and more
  • 75+ Branches Across North America with U.S. HQ in Dallas, TX

As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom, with the result being to obtain more business from the customer through satisfaction!

Responsibilities:

  • Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e-mail and/or fax.
  • Verifying the accuracy of packing slips for orders being processed.
  • Quality Control for accuracy of product pulled being on customers' order.
  • Assists customers and troubleshoots questions, issues, complaints, inquiries related to products and services sold, repairs, and/or order status. Often requires extensive research and interaction with various departments to resolve problems.
  • Handle shipping and track customer shipments. Work with multiple carriers via phone, internet, etc.
  • Performs other general office duties as required. That may include receptionist duties, order entry, collections, or QC checking.
  • May be asked to participate in special projects related to department.

Preferred Qualifications:

  • Must be PC literate and familiar with the Internet.
  • Ability to interpret policies and procedures.
  • Good aptitude in solving customer service issues.
  • Exercises professional telephone procedures and e-mail correspondence skills.
  • Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team.
  • Multitask oriented.
  • Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment.
  • Operational knowledge of major office equipment.
  • Must be available to work Monday - Friday, 8am to 5pm.
  • Position reports directly to General Manager.
  • Background checks are part of the hiring process, which may also include a Motor Vehicle Check.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You'll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance, including Family, and EFAP
  • Virtual Healthcare
  • Long-Term Disability Insurance
  • Employee and Dependent Life Insurance
  • Paid Vacation & Time Off
  • Company Matched RRSP Plan
  • Employee Referral Bonus
  • Tuition Reimbursement
  • On-site parking
  • Company Recognition Program

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

What BearCom employees say

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