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Virtual Customer Representative Jobs (NOW HIRING)

ESC Virtual

$30K - $60K/yr

Work From Home - Customer Service Representative - 40 Hrs Per Week Join ECS as a Virtual Customer ... Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward ...

ESC Virtual

$30K - $60K/yr

Work From Home - Customer Service Representative - 40 Hrs Per Week Join ECS as a Virtual Customer ... Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward ...

Inizio Engage

Virtual Service Representative

$42K - $78K/yr

We are seeking performance-driven, collaborative professionals who excel in virtual customer engagement and field support. This role plays a critical part in reinforcing brand strategy, supporting ...

MiCo2 Group LLC

Customer Service 3.0

Rocky Mount, NC · On-site

$24K - $32K/yr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

MiCo2 Group LLC

Customer Service 3.0

$12 - $15/hr

Join our fast-growing virtual customer support team! We're hiring Remote Customer Service Reps to handle phone-based support for top-tier clients. This role is ideal for people who want flexible ...

MiCo2 Group LLC

Customer Service 3.0

Rocky Mount, NC · On-site

$12 - $15/hr

Customer Service Reps Needed - Work From Home$12-$15/hrSet Your Own Hours Ready to take control of your schedule and income from home?Join our fast-growing virtual customer support team! We're hiring ...

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Virtual Customer Representative information

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How much do virtual customer representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for virtual customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Virtual Customer Representative jobs? Cities with the most Virtual Customer Representative job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Virtual Customer Representative jobs? States with the most job openings for Virtual Customer Representative jobs include:
Virtual Customer Representative jobs near you
Infographic showing various Virtual Customer Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Material Customer Service Representative

AGC Electronics America

Hillsboro, OR • On-site

$17.50 - $23.75/hr

Other

Posted 4 days ago

Job description

Material Customer Service Representative

The Material Customer Service Representative provides dedicated sales and logistics operations support for internal (AGC-J) material customer service functions.

This role assists in the preparation of price quotations, purchase orders, and documentation, as needed, to ensure the accurate processing of internal customer orders. This role coordinates effectively with internal departments (such as logistics, procurement, production, and shipping/receiving) to ensure outstanding service and timely communication regarding order status/shipments.

Maintains service standards and ensures high-customer-satisfaction.

Essential Job Functions/Duties:

  • Manages the flow of information and materials from order entry through delivery for assigned internal accounts.
  • Maintains incoming purchase orders.
  • Provides timely, clear response to customer inquiries.
  • Communicates with Supply Chain contacts and relevant stakeholders regarding order status, documentation, reschedules, and any other relevant information.
  • Communicates cross-functionally regarding customer requirements.
  • Processes requests from Head Quarters, as necessary.
  • Creates and manages purchase orders for selected vendors, as necessary.
  • Monitors shipment schedules; accurately generate shippers' letter of instruction (SLI) & commercial invoice (CI) documents for specialty shipments.
  • Generates basic and complex quotes for customers, including preparing and sending out request for quote (RFQs) for subcontractors.
  • Establishes strong relationships with stakeholders; works to maintain the excellent relationship between AGC locations.
  • Navigates internal processes efficiently; meets and/or exceeds customer expectations.
  • Regularly participates in, and contributes to, in-person and virtual customer meetings.
  • Performs other duties as assigned.

Qualifications:

Required Qualifications:

  • Ability to speak and write Japanese fluently, in a business setting
  • 4 years' experience in account focused customer service role required
  • Strong problem solving/troubleshooting skills
  • Excellent communication, verbal and written, and organizational skills
  • Sound decision making and time management skills
  • Intermediate MS Office computer skills; Excel specifically
  • Prior experience working with vendors, purchase orders, and quotes
  • ERP experience; Infor Cloud Suite Industrial preferred

Preferred Qualifications:

  • Manufacturing and/or semi-conductor industry experience
  • Working knowledge of international (imports & exports) shipping requirements

AGCEA is a proud Equal Opportunity Employer

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