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Customer Representative Manager Jobs (NOW HIRING)

Circle K

Lead Customer Representative

Bluffton, SC · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead Customer Representative

Denver, NC · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

MSD

Sr. Customer Rep., Sales

Concord, NC · On-site

$18 - $24.75/hr

Providing Company Vaccine management with updates on customer needs as it relates to helping them ... Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp ...

Trust 1 Services

Office & Csr Manager

Quincy, MA · On-site

You'll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective. This is a hands-on ...

Trust 1 Services

Office & Csr Manager

Quincy, MA · On-site

$80K/yr

You'll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective. This is a hands-on ...

Spin Linen

Route Driver/Customer Representative

Omaha, NE · On-site

$800 - $1.0K/wk

Route Driver/Customer Representative - Being a route driver is more than sitting behind the wheel ... Manage customer inventories * Build/maintain long term relationships with customers * Keep truck ...

Lockheed Martin

Program/Customer Rep Sr

Stratford, CT · On-site

$20 - $27.50/hr

THE WORK As a Program/Customer Rep Sr., you will serve as the primary point of contact for our ... Time Management: Strong organizational and time management skills, with the ability to prioritize ...

New

WIN

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

FTSE 100 companies, Non-Profits and Growth Industries In this position the Customer Representative ... Report to CS Manager daily Qualifications * 1 years experience Preferred Additional Information ...

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Customer Representative Manager information

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How much do customer representative manager jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer representative manager in the United States is $42.16, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $59.38 per hour, depending on experience, location, and employer.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

How does a Customer Representative Manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What does a Customer Representative Manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are the key skills and qualifications needed to thrive as a Customer Representative Manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

What are the salary expectations for customer service managers?

Customer Representative Managers typically earn a median annual salary ranging from $45,000 to $75,000, depending on experience, location, and company size. Salaries can increase with additional skills such as conflict resolution and CRM software proficiency, and may include bonuses or benefits.

Is a Customer Representative Manager job stressful?

A Customer Representative Manager role can be stressful due to managing customer issues, meeting service targets, and supervising staff. The job often requires strong communication skills, problem-solving abilities, and the ability to handle high-pressure situations, especially during busy periods or when dealing with difficult customers.

Is CSR a stressful job in BPO?

A Customer Service Representative (CSR) in a BPO environment often faces stress due to high call volumes, strict performance targets, and handling difficult customer interactions. Managing stress requires good communication skills, patience, and the ability to stay calm under pressure. The level of stress can vary based on the company's workload, support systems, and individual resilience.
What cities are hiring for Customer Representative Manager jobs? Cities with the most Customer Representative Manager job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Customer Representative Manager jobs? States with the most job openings for Customer Representative Manager jobs include:
Customer Representative Manager jobs near you
Lead Customer Representative

Lead Customer Representative

Circle K

Bluffton, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Circle K rating

4.9

Company rating: 4.9 out of 10

Based on 1,328 frontline employees who took The Breakroom Quiz

33rd of 48 rated convenience stores

Job description

Store 2705385: 1565 Fording Island Rd, Bluffton, South Carolina 29909Shift AvailabilityFlexible Availability


Time Type

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!


You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Leading a team of employees
  • Entry level employee supervision

Great if you have:

  • Retail and customer service experience
  • Entry level management experience
  • Sales associate or cashiering experience
  • High School Diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs



Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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