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Customer Representative Manager Jobs in Fishkill, NY

Curtiss-Wright

Customer Service Specialist

Suffern, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

Curtisswright

Customer Service Specialist

Airmont, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

Northeastern Appliance

Customer Service Rep

Peekskill, NY · On-site

$16.75 - $22.75/hr

  • Medical

  • Retirement

  • PTO

Reporting to the Office Manager, the Customer Service Representative will provide targeted support to Northeastern Appliance Service in meeting customer service expectations. Responsibilities Manage ...

Rycor HVAC

Customer Service Representative

New Paltz, NY · On-site

$16.25 - $22/hr

Customer Service Representative Overview The Customer Service Representative (CSR) serves as the ... The ideal candidate is detail-oriented, personable, and comfortable managing a fast-paced volume of ...

dbi

Customer Service Representative

Danbury, CT

$16.25 - $22.25/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Curtiss-Wright

Customer Service Specialist

Airmont, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

Curtiss-Wright

Customer Service Specialist

Airmont, NY · On-site

$26 - $34/hr

Experience in Order Management or related experience in customer Representative Qualifications: * Strong communication skills (both verbal and written), with the ability to effectively engage with ...

Anticimexinc

Customer Service Representative

Buchanan, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center - Customer Service Representative Location: Buchanan, NY (On-site. No remote or hybrid ... Pest Management LLC, an Anticimex Company, is a top professional pest control company.

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All JobsCustomer Representative JobsCustomer Representative Manager JobsCustomer Representative Manager Jobs in Fishkill, NY

Customer Representative Manager information

See Fishkill, NY salary details

$5

$42

$66

How much do customer representative manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer representative manager in Fishkill, NY is $42.22, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $59.47 per hour, depending on experience, location, and employer.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What cities near Fishkill, NY are hiring for Customer Representative Manager jobs?

Cities near Fishkill, NY with the most Customer Representative Manager job openings:

Customer Representative Manager jobs near you
Infographic showing various Customer Representative Manager job openings in Fishkill, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,815 per year, or $42.2 per hour.

Customer Service Representative | Technical Support

Customer Operations

Middletown, NY • On-site

$20/hr

Other

Posted 20 days ago

Job description

Customer Service Representative

Start Date :9/18/2026

Pay: $20/hr

This position is in-office.

Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.

Responsibilities

As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Continuously learning and turning that knowledge into customer service wins
  • Uncovering customers needs, creating solutions, and resolving problems
  • Making a positive impression on customers through a best-in-class experience
  • Representing a Fortune 100 company with professionalism and courtesy
  • Working in an open, friendly environment with a supportive, energetic team

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
  • Technical Skills : MS Office, computer skills, typing
  • Skills : Communication, organization, time management, customer service
  • Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient

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