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Customer Representative Manager Jobs in Fishkill, NY

Just Ant Inc

Customer Service Rep

Mahopac, NY · On-site

$20 - $30/hr

Customer Service Representative -- ProboTalent Job Summary ProboTalent is on a mission to transform ... managers Guide users through the digital assessment and candidate credibility features ...

Sila

Customer Service Representative

Middletown, NY · On-site

$20 - $24/hr

Customer Service Representative Astar Heating, Cooling, Plumbing & Electrical - Middletown, NY If ... Manage multiple calls, customers, and priorities while maintaining strong attention to detail What ...

U-Haul

Customer Service Representative

Newburgh, NY · On-site

$16 - $17/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Poughkeepsie, NY · On-site

$16 - $17/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Danbury, CT

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Poughkeepsie, NY · On-site

$16 - $17/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Showing results 21-40

All JobsCustomer Representative JobsCustomer Representative Manager JobsCustomer Representative Manager Jobs in Fishkill, NY

Customer Representative Manager information

See Fishkill, NY salary details

$5

$42

$66

How much do customer representative manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer representative manager in Fishkill, NY is $42.22, according to ZipRecruiter salary data. Most workers in this role earn between $25.05 and $59.47 per hour, depending on experience, location, and employer.

What does a customer representative manager do?

A Customer Representative Manager oversees a team of customer service representatives, ensuring that customers receive prompt, helpful, and courteous service. They are responsible for training staff, monitoring performance, resolving escalated issues, and implementing strategies to improve customer satisfaction. Additionally, they analyze customer feedback to identify trends and work closely with other departments to address customer needs and enhance the overall service experience.

What are the key skills and qualifications needed to thrive as a customer representative manager, and why are they important?

To thrive as a Customer Representative Manager, you need strong leadership abilities, deep knowledge of customer service principles, and experience in managing teams, often backed by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance analytics tools is typically required. Excellent communication, conflict resolution, and problem-solving skills help you motivate teams and deliver exceptional customer experiences. These skills are essential for ensuring team efficiency, customer satisfaction, and the overall success of customer service operations.

How does a customer representative manager typically collaborate with other departments to resolve customer issues?

A Customer Representative Manager frequently works cross-functionally with teams such as sales, technical support, and product development to address complex customer concerns. They coordinate with these departments to gather necessary information, escalate issues, and ensure timely resolutions. This collaboration requires strong communication skills and the ability to advocate for the customer's needs while balancing company policies. Effective partnership with other teams not only improves customer satisfaction but also helps identify recurring problems and opportunities for process improvement.

What is the difference between Customer Representative Manager vs Customer Service Supervisor?

AspectCustomer Representative ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages performanceSupervises daily customer service operations, trains staff, handles escalations
Required CredentialsBachelor's degree in business or related field, experience in customer service managementHigh school diploma or equivalent, experience in customer service roles
Work EnvironmentOffice setting, managerial meetings, strategic planningCall centers, retail stores, or service centers
Industry UsageCommon in large organizations with multiple teamsFound in various customer service settings, often in retail and call centers

The Customer Representative Manager focuses on strategic oversight and team management, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position typically involves higher-level planning and leadership responsibilities.

What cities near Fishkill, NY are hiring for Customer Representative Manager jobs?

Cities near Fishkill, NY with the most Customer Representative Manager job openings:

Customer Representative Manager jobs near you
Infographic showing various Customer Representative Manager job openings in Fishkill, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,815 per year, or $42.2 per hour.

Customer Service Rep

Just Ant Inc

Mahopac, NY • On-site

$20 - $30/hr

Full-time

Re-posted 19 days ago

Job description

Great find! Here's a tailored job description for ProboTalent — an AI-powered digital assessment and candidate credibility platform ProboTalentAI in the HR tech space:

Customer Service Representative — ProboTalent

Job Summary

ProboTalent is on a mission to transform how companies hire by bringing trust and transparency to talent acquisition. We're looking for a Customer Service Representative who is passionate about HR technology and delivering an exceptional experience to the recruiters, employers, and candidates who rely on our platform every day.

Key Responsibilities

Serve as the primary point of contact for customers using the ProboTalent platform, including HR teams, recruiters, and hiring managers

Guide users through the digital assessment and candidate credibility features ProboTalentAI, including reference checks, endorsements, and employment verifications

Troubleshoot platform issues and escalate technical bugs to the product/engineering team

Assist new clients with onboarding and platform setup

Educate users on best practices for streamlining recruitment, focusing on top candidates, and hiring smarter ProboTalentAI

Log and track all interactions in the CRM system and contribute to the knowledge base

Collect and relay customer feedback to inform product improvements

Qualifications

1–2 years of customer service experience, ideally in a SaaS or HR tech environment

Familiarity with talent acquisition, recruiting workflows, or HR platforms is a strong plus

Clear and professional communicator — written and verbal

Comfortable explaining technical features to non-technical users

Detail-oriented with strong follow-through

Experience with CRM or help desk tools (e.g., HubSpot, Zendesk, Salesforce)

Why ProboTalent?

Be part of a growing HR tech startup redefining candidate credibility in the recruitment landscape ProboTalentAI

Work closely with a small, collaborative team where your impact is visible

Competitive compensation and benefits

Remote-friendly environment

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