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Customer Service Trainer Jobs in Florida (NOW HIRING)

Chadwell Supply

Customer Service Trainer

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Customer Service Training Specialist is responsible for delivering training to Customer Service team members on operational procedures and best practices. This includes onboarding new ...

New

Chadwell Supply

Customer Service Trainer

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The Customer Service Training Specialist is responsible for delivering training to Customer Service team members on operational procedures and best practices. This includes onboarding new ...

New

Local Distributor

Food Service Trainer

Citrus Hills, FL · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Local distributing company seeking a full-time Food Trainer with sales experience in the Citrus ... Must have excellent customer service and organizational skills, along with good writing skills.

Local Distributor

Food Service Trainer

Inverness, FL · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Local distributing company seeking a full-time Food Trainer with sales experience in the Citrus ... Must have excellent customer service and organizational skills, along with good writing skills.

Local Distributor

Food Service Trainer

Inverness, FL · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Local distributing company seeking a full-time Food Trainer with sales experience in the Citrus ... Must have excellent customer service and organizational skills, along with good writing skills.

Local Distributor

Food Service Trainer

Inverness, FL · On-site

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Local distributing company seeking a full-time Food Trainer with sales experience in the Citrus ... Must have excellent customer service and organizational skills, along with good writing skills.

TOTALPACK INC

Customer Service Representative

Doral, FL · On-site

$15 - $16/hr

  • Medical

Work with customer service trainer to ensure proper customer service is being a deliverer Work Hours & Benefits: Monday-Friday Full Time Monthly Bonus: for Metric Met of Order & Sales. Vacation Pay ...

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Showing results 1-20

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Florida

Customer Service Trainer information

See Florida salary details

$16.1K

$39K

$52.7K

How much do customer service trainer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer service trainer in Florida is $39,044.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $38,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs
What are popular job titles related to Customer Service Trainer jobs in Florida? For Customer Service Trainer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Service Trainer jobs in Florida look for? The top searched job categories for Customer Service Trainer jobs in Florida are:
What cities in Florida are hiring for Customer Service Trainer jobs? Cities in Florida with the most Customer Service Trainer job openings:
What are popular job titles related to Customer Service Trainer jobs in FL? For Customer Service Trainer jobs in FL, the most frequently searched job titles are:
Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,044 per year, or $18.8 per hour.

Customer Service Trainer

Chadwell Supply

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Chadwell Supply rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

192nd of 416 rated retail wholesalers

Job description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named 2026 National Apartment Association Supplier Company of The Year!

Benefits that drive themselves

  • Competitive Hourly Rate Based on Experience!
  • Full Time, Monday-Friday, 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM.
  • Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! 
  • We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual.
  • Complimentary gym access and more!
  • Employee Discount Program! 
  • Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. 
  • Recognized as a Top Company in Tampa Bay 8 years running!

Overview

The Customer Service Training Specialist is responsible for delivering training to Customer Service team members on operational procedures and best practices. This includes onboarding new employees and providing retraining to existing team members when new information or procedures are introduced. The specialist will support the Customer Service team by designing course content, creating presentations, and developing other learning materials to ensure effective knowledge transfer and skill development. 

What you will need

  • A high school diploma or GED is required.
  • Excellent communication, organizational and time management skills.
  • Ability to create a welcoming and structured environment, fostering early engagement and confidence.
  • Mathematical and analytical skills.
  • Able to perform data entry and extract information on orders.
  • Advanced ability with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad.

How you will make an Impact

  • Owns and facilitates the onboarding process of new customer service team members including scheduling, conducting training sessions, assigning LMS modules, and tracking onboarding progress in collaboration with the Training Manager and Customer Experience Leadership.
  • Create, update, and maintain SOPs, guides, and training materials.
  • Develop, maintain, and apply learning tools to encourage employee development.
  • Guide team members to their Lead/Manager on discretionary issues and determines when to redirect to other resources and channels.
  • Works closely with Customer Care Leadership to stay current on changes, challenges, and training opportunities as needed.
  • Regularly shadows other Leads and Trainers to continue improving and advancing skills as a trainer and inspire personal growth and development.
  • Coordinates weekly, bi-weekly, or monthly refresher trainings based on current trends and commonly noted training opportunities within the team – both in individual and group settings.
  • Trains and supports onboarding Customer Service Reps into their role-specific duties.
What will set you apart
  • Prior training experience is a plus.
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