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Customer Service Inside Sales Jobs in Florida (NOW HIRING)

Southern Utility Partners

Be Seen First

Inside Sales / Customer Service Representative

Orlando, FL · On-site

$60K - $100K/yr

Inside Sales / Customer Service Representative Southern Partners - Winter Springs, FL. About Us Southern Partners is a leading manufacturers' representative agency serving the electric utility market.

Seal Shield LLC

Inside Sales

Orlando, FL · On-site

Inside Sales / Customer Service Representative Seal Shield is searching to fill an Inside Sales role. This is a position with great growth potential but will require a lot of learning and company fun ...

JM Hunter Group

Inside Sales

Jacksonville, FL · On-site

The inside sales representative is responsible for providing superior customer service, counter sales, outside sales support, ensuring orders are entered accurately and completely, following up with ...

JM Hunter Group

Inside Sales

Clearwater, FL · On-site

Inside Sales - Excellent Compensation, Outstanding Growth Opportunity We are a market leader in the ... We will count on you to provide superior customer service and support our outside sales team. You ...

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Customer Service Inside Sales information

See Florida salary details

$8

$17

$31

How much do customer service inside sales jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service inside sales in Florida is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $19.76 per hour, depending on experience, location, and employer.

What is a customer service inside sales?

Customer Service Inside Sales professionals are employees who handle sales activities and customer support from within an office environment, rather than meeting clients face-to-face. Their main responsibilities typically include reaching out to potential or existing customers over the phone or email, answering questions about products or services, processing orders, and resolving customer inquiries. They play a crucial role in building customer relationships, upselling or cross-selling products, and ensuring customer satisfaction. This role often requires strong communication skills, knowledge of the company's offerings, and the ability to handle multiple tasks efficiently.

How does a customer service inside sales role balance handling customer inquiries with achieving sales targets?

In a Customer Service Inside Sales position, you'll typically juggle both assisting customers with their questions and concerns while also identifying opportunities to promote products or services. Success in this role often requires strong multitasking skills, as you'll be expected to resolve issues efficiently and simultaneously look for ways to meet or exceed your sales goals. Collaboration with other departments, such as marketing and product support, is common to ensure you have up-to-date information and can provide the best solutions to customers. The fast-paced environment offers valuable experience in both customer relations and sales, which can open doors to more advanced sales or account management roles.

What are the key skills and qualifications needed to thrive as a customer service inside sales representative, and why are they important?

To thrive as a Customer Service Inside Sales Representative, you need strong communication skills, sales acumen, and a high school diploma or equivalent, with some employers preferring additional sales training or experience. Familiarity with CRM software, order processing systems, and common office productivity tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and resilience under pressure help professionals excel in this role. These competencies are crucial for effectively engaging customers, closing sales, and building long-term client relationships in a competitive environment.

What is the difference between Customer Service Inside Sales vs Customer Support Specialist?

AspectCustomer Service Inside SalesCustomer Support Specialist
Primary FocusGenerating sales and upselling to existing customersResolving customer issues and providing technical support
Work EnvironmentSales teams, call centers, or onlineSupport centers, technical departments, or help desks
Required SkillsSales techniques, product knowledge, communicationProblem-solving, technical knowledge, communication
Common CertificationsSales certifications, CRM trainingCustomer service certifications, technical training

Customer Service Inside Sales focuses on sales activities, upselling, and building customer relationships to increase revenue. In contrast, Customer Support Specialists primarily handle technical issues and customer inquiries to ensure satisfaction. While both roles require strong communication skills, their main objectives differ: sales growth versus issue resolution.

Is remote customer service inside sales a stressful job?

Remote customer service inside sales can be stressful due to the need to meet sales targets, handle customer inquiries, and manage time effectively. The job often requires strong communication skills, patience, and the ability to work independently in a virtual environment. Stress levels vary depending on workload, company support, and individual resilience.

What are popular job titles related to Customer Service Inside Sales jobs in Florida?

For Customer Service Inside Sales jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Service Inside Sales jobs in Florida look for?

The top searched job categories for Customer Service Inside Sales jobs in Florida are:

Customer Service Inside Sales jobs near you
Infographic showing various Customer Service Inside Sales job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,949 per year, or $17.3 per hour.

CUSTOMER SERVICE INSIDE SALES

ISOFLEX PACKAGING

Pompano Beach, FL • On-site

$24 - $26/hr

Full-time

Re-posted 8 days ago

Job description

Job Title:  Customer Service Representatives


Department: Sales


Reports To: President/VP Sales/Plant Manager


FLSA Status: Non-Exempt 


Back Up: Customer Service Representatives 

 

 

SUMMARY 

To provide the best value to the customer. Value=service, fair price, quality product and ease of doing business with us.


ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Assist customers with all telephone inquiries.
  • Quote customers on products.
  • Process orders-Order Entry.
  • Confirm lead time on quotes and orders.
  • Confirm/update current pricing.
  • Expedite any urgent orders.
  • Follow up on quotes.
  • Work with Outside Sales Managers as a team to establish and maintain customer relationships.
  • Provide samples to customers and salesmen.
  • Gather information for customer complaints and returns
  • Process product testing.
  • Maintain customer addresses/contact information.
  • Confirm order changes/cancellations, etc.
  • Mail introduction letters to new prospective customers
  • Other duties may be assigned

 

 

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities


 

EDUCATION and/or EXPERIENCE

2 years of related experience and or training; or equivalent combination of education and experience  


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to complete reports and forms associated with the position: Ability to communicate effectively orally, and in writing


MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusion. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk, sit, reach with hands and arms; balance; stoop, kneel and or crouch. Employee must occasionally lift 25 pounds. Specific vision abilities required by this job include close vision, distance and color vision.

 

 

 

 

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud.



It is the responsibility of all employees, regardless of department or position to report to management, situations that may compromise product quality, food safety and regulatory compliance.