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Sprint Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Sprint Customer Service Representative information

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How much do sprint customer service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for sprint customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sprint Customer Service Representative, and why are they important?

To thrive as a Sprint Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is typically required. Patience, active listening, and a positive attitude help representatives excel in handling customer inquiries and resolving issues. These skills and qualities are vital for delivering excellent customer experiences, retaining clients, and maintaining Sprint’s reputation.

What are some common challenges faced by Sprint Customer Service Representatives, and how can they be effectively managed?

Sprint Customer Service Representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and navigating billing or technical concerns. Managing these challenges effectively involves maintaining a calm and empathetic demeanor, utilizing available training and resources, and collaborating closely with team leads or technical support specialists. Developing strong communication and problem-solving skills helps representatives address customer needs efficiently, while regular feedback and coaching sessions can further support personal and professional growth in the role.

What is the difference between Sprint Customer Service Representative vs Telesales Agent?

AspectSprint Customer Service RepresentativeTelesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, retail stores, remote customer supportOutbound sales calls, telemarketing environments
Employer & IndustryTelecommunications, customer serviceTelecommunications, sales-focused roles
Primary FocusAssisting customers, resolving issues, providing informationGenerating sales, promoting products/services

While both roles operate within the telecommunications industry, Sprint Customer Service Representatives focus on assisting customers with their accounts and resolving issues, whereas Telesales Agents primarily aim to sell products or services over the phone. The skills and credentials overlap, but their main objectives and work environments differ.

What are Sprint Customer Service Representatives?

Sprint Customer Service Representatives are professionals who assist customers of Sprint (now part of T-Mobile) with their mobile phone accounts, billing issues, technical problems, and general inquiries. They communicate with customers via phone, chat, or email, providing solutions and support to ensure customer satisfaction. These representatives are trained to handle a variety of issues, from troubleshooting devices to explaining service plans and processing payments or changes to accounts. Their role is essential in maintaining positive relationships between the company and its customers.
More about Sprint Customer Service Representative jobs
What cities are hiring for Sprint Customer Service Representative jobs? Cities with the most Sprint Customer Service Representative job openings:
What states have the most Sprint Customer Service Representative jobs? States with the most job openings for Sprint Customer Service Representative jobs include:
What job categories do people searching Sprint Customer Service Representative jobs look for? The top searched job categories for Sprint Customer Service Representative jobs are:
Sprint Customer Service Representative jobs near you
Infographic showing various Sprint Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Cheektowaga, NY

$20/hr

Full-time

Posted 17 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

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